Accenture Operations is a key service line of Accenture that focuses on running, transforming, and optimizing business processes for clients globally. It combines human ingenuity with intelligent technologies like AI, automation, and analytics, leveraging platforms such as SynOps, to deliver breakthrough business outcomes. Accenture Operations helps organizations achieve greater agility, reduce costs, improve customer experiences, and drive sustainable growth across various functions including finance and accounting, supply chain, procurement, marketing, and talent and HR. They partner with clients to reimagine their operations, making them more resilient, efficient, and future-ready in a rapidly evolving digital world.
Serves as the central hub for Accenture's global corporate governance, strategic decision-making, financial oversight, and coordination of its worldwide operations, including Accenture Operations.
The headquarters is situated in a modern, prominent building within the 'Silicon Docks' area of Dublin, known for its concentration of tech companies. The facility is designed to support global collaboration and innovation.
The work culture at Accenture's headquarters, reflective of its global operations, emphasizes collaboration, innovation, diversity, client value, and a commitment to continuous learning and ethical practices.
Its Dublin headquarters underscores Accenture's status as a global company and provides a strategic base for its European and international operations. The choice of Ireland offers benefits in terms of talent, regulatory environment, and access to global markets.
Accenture Operations delivers services from a vast network of over 50 advanced technology and intelligent operations centers strategically located across the Americas, Europe, Asia Pacific, Middle East, and Africa. This global footprint enables them to provide resilient, scalable, and industry-specific business process services worldwide. Key functions supported globally include intelligent finance operations, talent and HR transformation, supply chain optimization, marketing and sales operations, and specialized services for industries like banking, healthcare, and public sector. They leverage this global network to bring local expertise and global best practices to clients, ensuring consistent service delivery and innovation regardless of location.
1 Grand Canal Square, Grand Canal Harbour
Dublin 2
Dublin
Ireland
Address: Multiple key delivery centers across Bangalore, including major tech parks like Pritech Park SEZ and Global Village SEZ.
Serves as a critical node in Accenture's Global Delivery Network, supporting clients across various industries with scalable and cost-effective operational excellence and innovation.
Address: Accenture Tower, 500 W Madison St, Chicago, IL 60661, USA
Key center for serving North American clients, driving innovation, and accessing a diverse talent pool in a major U.S. business market. Also a hub for developing and delivering intelligent automation and AI-driven operations.
Address: Numerous strategic delivery centers located within Metro Manila's key business districts such as Eastwood City, Bonifacio Global City, and Robinsons Cybergate.
Leverages the Philippines' skilled, English-proficient workforce and supportive business environment to provide high-quality, scalable operations services across diverse industries and geographies.
Address: Multiple offices in Warsaw, e.g., Warsaw Financial Center, Generation Park.
Serves as a strategic hub for European clients, leveraging a multilingual talent pool and central European location to deliver complex operational services and digital transformation projects.
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As of April 2025, Accenture' leadership includes:
Accenture has been backed by several prominent investors over the years, including:
Over the past 12-18 months, Accenture has strategically realigned its leadership to capitalize on growth opportunities, particularly in AI, cloud, and specific growth markets. This involved several key internal promotions to the Global Management Committee, including new heads for Operations, Technology, and HR, a new COO, and a new CEO for Growth Markets. A long-serving COO also transitioned to retirement.
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Accenture commonly uses the 'firstname.lastname@accenture.com' email format for its employees. Variations such as 'firstinitial.lastname@accenture.com' or formats including a middle initial might also be used, particularly for common names or specific internal structures. This standard format facilitates professional communication both internally and externally.
firstname.lastname@accenture.com
Format
jane.doe@accenture.com
Example
90%
Success rate
Accenture Newsroom • May 21, 2024
Accenture has completed its acquisition of Fibermind, an Italian network services company specializing in fiber optic and mobile 5G network deployment. This acquisition aims to enhance Accenture's capabilities in delivering end-to-end network engineering services....more
Accenture Newsroom • May 16, 2024
Accenture Federal Services has been awarded a $118 million contract by the U.S. Army to modernize its financial systems using SAP S/4HANA. The project aims to improve financial readiness and accountability for the Army General Fund....more
Accenture Newsroom • April 30, 2024
Accenture and Oracle are expanding their collaboration to help organizations leverage generative AI to enhance customer service operations. The partnership will focus on developing new solutions and capabilities that integrate Oracle's AI technologies with Accenture’s industry expertise....more
Accenture Newsroom • March 7, 2024
Accenture announced its intent to acquire Udacity to significantly expand its deep technology training capabilities and help clients upskill their workforce in AI, data, and other digital skills. Accenture also launched its LearnVantage digital learning platform....more
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