Abu Dhabi Customs
Abu Dhabi Customs's Overview
Abu Dhabi Customs, operating under the General Administration of Customs - Abu Dhabi, is the governmental authority responsible for managing customs operations within the Emirate of Abu Dhabi. Its core functions include facilitating legitimate trade, protecting society by preventing the entry of prohibited and restricted goods, collecting customs duties and revenues, and ensuring compliance with customs laws and regulations. They play a vital role in enhancing Abu Dhabi's economic competitiveness and security, utilizing advanced technologies and international best practices to streamline processes for importers, exporters, and travelers.
Where is Abu Dhabi Customs's Headquarters?
HQ Function
The headquarters serves as the central administrative and strategic command center for all customs operations, policy development, international cooperation, technology implementation, and human resources management for Abu Dhabi Customs.
Notable Features:
The headquarters is a modern facility equipped with advanced technology to support its complex operations, including data centers and communication hubs. It often houses key departments like risk management, inspection, and customer service.
Work Culture:
The work culture at Abu Dhabi Customs HQ emphasizes professionalism, efficiency, integrity, and a strong commitment to public service and national security. There is a focus on continuous improvement, training, and adherence to international customs standards.
HQ Significance:
The headquarters is significant as it is the nerve center for policy-making, operational coordination, and strategic planning that impacts trade facilitation, border security, and revenue collection for the Emirate of Abu Dhabi.
Values Reflected in HQ: The headquarters reflects values of security, efficiency, transparency, innovation, and collaboration, essential for a leading customs authority.
Location:
While Abu Dhabi Customs operates primarily within the Emirate of Abu Dhabi, its global presence is manifested through active participation in international customs organizations like the World Customs Organization (WCO). It engages in bilateral and multilateral agreements for customs cooperation, information exchange, and mutual administrative assistance with customs authorities worldwide. This collaboration supports functions like combating transnational customs offenses, harmonizing customs procedures based on international standards, and facilitating secure international trade.
Street Address:
Al Mina Road, Near Gate 1, Zayed Port
City:
Abu Dhabi
State/Province:
Abu Dhabi
Country:
United Arab Emirates
Abu Dhabi Customs's Global Presence
Khalifa Port, Abu Dhabi, UAE
Address: Khalifa Port Customs Center, Taweelah, Abu Dhabi
Facilitates maritime trade, ensures security of goods entering through Khalifa Port, and supports the Abu Dhabi Economic Vision 2030 by enabling efficient logistics.
Abu Dhabi International Airport, Abu Dhabi, UAE
Address: Abu Dhabi International Airport Customs Center, Abu Dhabi
Ensures secure and efficient passenger and cargo movement through a major international air hub, supporting tourism and air freight industries.
Al Ain Customs Center, Al Ain, UAE
Address: Multiple locations including Mezyad and Khatm Al Shikla border posts, Al Ain
Facilitates land-based trade and travel, ensures border security, and manages the flow of goods and people between the UAE and Oman.
Musaffah Customs Center, Abu Dhabi, UAE
Address: Musaffah Industrial Area, Abu Dhabi
Supports the industrial sector by providing localized customs services, facilitating import of raw materials and export of finished products.
Buying Intent Signals for Abu Dhabi Customs
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Executive Team of Abu Dhabi Customs
As of April 2025, Abu Dhabi Customs' leadership includes:
Investors of Abu Dhabi Customs
Abu Dhabi Customs has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
No major high-profile executive appointments or departures at the Director General level have been publicly announced for Abu Dhabi Customs in the last 12 months. Day-to-day operational leadership changes may occur but are not typically broadly publicized.
Technology (Tech Stack) used by Abu Dhabi Customs
Discover the tools Abu Dhabi Customs uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Abu Dhabi Customs Email Formats and Examples
Abu Dhabi Customs, like many UAE government entities, likely uses a standardized email format. While not publicly listed, common formats include first name initial followed by last name, or full first name separated by a dot from the last name, at their official domain.
[first_initial].[last_name]@adcustoms.gov.ae or [first_name].[last_name]@adcustoms.gov.ae
Format
r.almansoori@adcustoms.gov.ae
Example
85%
Success rate
News and media
Zawya • 2024-05-28
Abu Dhabi Customs launches unified food and drugs pre-arrival e-clearance platform
Abu Dhabi Customs, in collaboration with the Abu Dhabi Agriculture and Food Safety Authority (ADAFSA) and the Department of Health – Abu Dhabi (DoH), has launched a unified platform for pre-arrival clearance of food and drug shipments. This initiative aims to streamline procedures, reduce clearance times, and enhance efficiency for importers....more
WAM (Emirates News Agency) • 2024-02-20
Abu Dhabi Customs facilitates over AED282 billion in non-oil trade in 2023
The General Administration of Customs in Abu Dhabi announced that the value of non-oil foreign trade through Abu Dhabi ports reached AED 282.65 billion in 2023, marking a 7% increase compared to 2022. This growth reflects the effectiveness of customs services and trade facilitation efforts....more
Abu Dhabi Media Office • 2023-10-17
Abu Dhabi Customs launches Invisible Customs system to further streamline trade procedures
Abu Dhabi Customs has launched the 'Invisible Customs' system, an innovative initiative leveraging AI and advanced analytics to expedite customs clearance for compliant traders. This system aims to reduce inspection rates for trusted companies, thus facilitating faster movement of goods and supporting Abu Dhabi's position as a global trade hub....more
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