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ABI Document Support Services's Overview

Total employees241
HeadquartersLoma Linda
Founded1981

ABI Document Support Services is a leading national provider specializing in record retrieval and document management for the legal and insurance industries. With over 40 years of experience, ABI leverages advanced technology and streamlined processes to efficiently obtain, analyze, and summarize critical case documents. Their comprehensive services include medical record retrieval, deposition summaries, social security record retrieval, and digital document services, all designed to support complex litigation and claims processing needs.

Where is ABI Document Support Services's Headquarters?

HQ Function

Serves as the primary operational and administrative hub, overseeing national service delivery, technology development, client support strategy, and corporate functions for its nationwide document support services.

Notable Features:

Modern office facility optimized for high-volume, secure document processing and data management. Likely equipped with state-of-the-art technology infrastructure to support its core business operations, though specific architectural details are not publicly highlighted.

Work Culture:

A professional environment emphasizing accuracy, efficiency, security, and client-centric service. The culture likely promotes teamwork, meticulous attention to detail, and continuous improvement in handling sensitive information and meeting legal industry deadlines.

HQ Significance:

The Loma Linda headquarters is central to ABI's nationwide operations, housing key leadership and the technological infrastructure that drives its services. Its Southern California location provides access to a skilled workforce and a major legal market.

Values Reflected in HQ: The headquarters' operations and infrastructure aim to reflect ABI's core values of reliability, integrity, innovation in service delivery, and unwavering commitment to client success and data security.

Location:

ABI Document Support Services primarily operates on a nationwide basis within the United States, offering comprehensive record retrieval and litigation support services across all 50 states. While their direct office infrastructure is U.S.-based, their services can involve obtaining records from international sources or for cases with international components, managed through their U.S. operations centers. Their core focus remains on serving the domestic legal and insurance industries.

Street Address:

10430 E. New Airport Rd.

City:

Loma Linda

State/Province:

CA

Country:

USA

ABI Document Support Services's Global Presence

Plymouth Meeting, PA, USA

Address: 2260 Butler Pike, Plymouth Meeting, PA 19462

Functions as a major corporate and operational site, strengthening ABI's service capabilities and client management across the Eastern United States.

Redlands, CA, USA

Address: 1801 W. Lugonia Ave. Bldg. A, Redlands, CA 92374

Enhances ABI's operational footprint in Southern California, a vital legal hub, ensuring efficient management and processing of high volumes of sensitive documents.

Las Vegas, NV, USA

Address: 6655 S. Cimarron Rd., Suite 100, Las Vegas, NV 89113

Supports ABI's distributed operational model, providing redundancy and capacity for serving clients in the Southwest and nationally.

Houston, TX, USA

Address: 10497 Town & Country Way, Suite 220, Houston, TX 77024

Provides regional support and operational capacity within a key economic and legal market in the Southern United States.

Buying Intent Signals for ABI Document Support Services

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of ABI Document Support Services

As of April 2025, ABI Document Support Services' leadership includes:

David Benge - Chief Executive Officer
Lesa Marcello - Chief Operating Officer
Arun Sam Moni - Chief Technology Officer
Trent Giffin - Chief Financial Officer
Israel G. Darstellung - Chief Legal Officer & General Counsel
Robert Zatarain - Chief Revenue Officer

Investors of ABI Document Support Services

ABI Document Support Services has been backed by several prominent investors over the years, including:

Lovell Minnick Partners

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits0

Over the last year, ABI Document Support Services has focused on strengthening its executive team, notably with strategic hires to bolster revenue growth and legal oversight. Publicly announced major exits have not been prominent.

New Appointments:

Robert Zatarain, Robert Zatarain was appointed Chief Revenue Officer, tasked with spearheading ABI's sales, marketing, and business development initiatives to drive company growth.

Technology (Tech Stack) used by ABI Document Support Services

Discover the tools ABI Document Support Services uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

ABI Document Support Services Email Formats and Examples

ABI Document Support Services commonly uses professional email address formats for its employees. The most frequently observed pattern is a combination of the employee's first and last name. For example, 'john.doe@abidss.com'.

first.last@abidss.com

Format

jane.doe@abidss.com

Example

85%

Success rate

News and media

Cision PR NewswireMarch 21, 2023

ABI Document Support Services Launches eSummary Fast Track, Transforming Medical Record Review

ABI Document Support Services announced the launch of eSummary Fast Track, an AI-powered enhancement to their eSummary by ABI™ service. This new feature expedites medical record review and summary, delivering critical insights to legal and insurance professionals more rapidly....more

Lovell Minnick Partners Press Release / PE HubDecember 17, 2019

Lovell Minnick Partners Completes Acquisition of ABI Document Support Services

Lovell Minnick Partners, a private equity firm specializing in financial services, technology, and business services, announced the successful acquisition of ABI Document Support Services. This partnership aims to accelerate ABI's growth and enhance its service offerings....more

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