ABI Document Support Services is a leading national provider specializing in record retrieval and document management for the legal and insurance industries. With over 40 years of experience, ABI leverages advanced technology and streamlined processes to efficiently obtain, analyze, and summarize critical case documents. Their comprehensive services include medical record retrieval, deposition summaries, social security record retrieval, and digital document services, all designed to support complex litigation and claims processing needs.
Serves as the primary operational and administrative hub, overseeing national service delivery, technology development, client support strategy, and corporate functions for its nationwide document support services.
Modern office facility optimized for high-volume, secure document processing and data management. Likely equipped with state-of-the-art technology infrastructure to support its core business operations, though specific architectural details are not publicly highlighted.
A professional environment emphasizing accuracy, efficiency, security, and client-centric service. The culture likely promotes teamwork, meticulous attention to detail, and continuous improvement in handling sensitive information and meeting legal industry deadlines.
The Loma Linda headquarters is central to ABI's nationwide operations, housing key leadership and the technological infrastructure that drives its services. Its Southern California location provides access to a skilled workforce and a major legal market.
ABI Document Support Services primarily operates on a nationwide basis within the United States, offering comprehensive record retrieval and litigation support services across all 50 states. While their direct office infrastructure is U.S.-based, their services can involve obtaining records from international sources or for cases with international components, managed through their U.S. operations centers. Their core focus remains on serving the domestic legal and insurance industries.
10430 E. New Airport Rd.
Loma Linda
CA
USA
Address: 2260 Butler Pike, Plymouth Meeting, PA 19462
Functions as a major corporate and operational site, strengthening ABI's service capabilities and client management across the Eastern United States.
Address: 1801 W. Lugonia Ave. Bldg. A, Redlands, CA 92374
Enhances ABI's operational footprint in Southern California, a vital legal hub, ensuring efficient management and processing of high volumes of sensitive documents.
Address: 6655 S. Cimarron Rd., Suite 100, Las Vegas, NV 89113
Supports ABI's distributed operational model, providing redundancy and capacity for serving clients in the Southwest and nationally.
Address: 10497 Town & Country Way, Suite 220, Houston, TX 77024
Provides regional support and operational capacity within a key economic and legal market in the Southern United States.
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As of April 2025, ABI Document Support Services' leadership includes:
ABI Document Support Services has been backed by several prominent investors over the years, including:
Over the last year, ABI Document Support Services has focused on strengthening its executive team, notably with strategic hires to bolster revenue growth and legal oversight. Publicly announced major exits have not been prominent.
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ABI Document Support Services commonly uses professional email address formats for its employees. The most frequently observed pattern is a combination of the employee's first and last name. For example, 'john.doe@abidss.com'.
first.last@abidss.com
Format
jane.doe@abidss.com
Example
85%
Success rate
Cision PR Newswire • March 21, 2023
ABI Document Support Services announced the launch of eSummary Fast Track, an AI-powered enhancement to their eSummary by ABI™ service. This new feature expedites medical record review and summary, delivering critical insights to legal and insurance professionals more rapidly....more
Lovell Minnick Partners Press Release / PE Hub • December 17, 2019
Lovell Minnick Partners, a private equity firm specializing in financial services, technology, and business services, announced the successful acquisition of ABI Document Support Services. This partnership aims to accelerate ABI's growth and enhance its service offerings....more
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