Got It AI is a Knowledge-as-a-Service (KaaS) platform leveraging advanced AI to transform enterprise knowledge into actionable insights and automated solutions. They specialize in areas like customer support automation, conversational AI, and large language model (LLM) applications, including hallucination detection and mitigation with products like TruthChecker™. Got It AI helps businesses enhance efficiency, improve customer experiences, and unlock the value of their data through reliable and accurate AI systems.
The Burlingame headquarters serves as the central hub for executive leadership, research and development, product innovation, strategic planning, sales, marketing, and corporate operations for Got It AI's global activities.
Located in a modern office building within the San Francisco Peninsula, the headquarters offers a collaborative workspace designed to foster innovation. Specific architectural highlights are not widely publicized, but it provides access to the amenities and network of the Silicon Valley ecosystem.
Got It AI fosters a dynamic, innovative, and fast-paced work culture. Emphasis is placed on collaboration, continuous learning, problem-solving with cutting-edge AI, and a commitment to delivering impactful solutions. The culture encourages proactivity and contributions from all team members in a growth-oriented environment.
The Silicon Valley headquarters is significant due to its proximity to a rich talent pool, venture capital, leading academic institutions, and a dense network of technology partners and customers. This strategic location is crucial for an AI-focused company's innovation, recruitment, and market presence.
Got It AI serves a global clientele with its AI-powered Knowledge-as-a-Service platform. While its corporate headquarters are in Burlingame, California, the company employs a distributed workforce model, including a substantial engineering and operations team in Vietnam. This international setup facilitates continuous innovation, global talent acquisition, and robust support for customers across different time zones, underscoring its commitment to being a worldwide leader in AI solutions.
1818 Gilbreth Road, Suite 216
Burlingame
California
USA
Address: Operations include a significant presence in Hanoi, with specific office details not publicly listed but often associated with major tech hubs like Keangnam Landmark 72.
This office serves as a crucial operational and development hub, particularly for the APAC region, enabling around-the-clock development cycles, access to a diverse talent pool, and enhancing Got It AI's global service delivery capabilities.
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As of April 2025, ABF' leadership includes:
ABF has been backed by several prominent investors over the years, including:
No major publicly announced executive hires or departures have been prominently featured for Got It AI in the immediate past 12 months (approx. May 2023 - May 2024). The leadership team, with Jim Dunham as CEO since December 2022, appears stable. Companies of this nature may have internal promotions or unpublicized changes.
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Got It AI likely utilizes standard corporate email address formats. Based on common patterns observed for the domain gotit.ai, the most prevalent format appears to be a combination of the first initial and last name.
[first_initial][last]@gotit.ai
Format
jdoe@gotit.ai (example for Jane Doe)
Example
70%
Success rate
PR Newswire • January 24, 2024
Got It AI unveiled TruthChecker™, a new technology for detecting and mitigating hallucinations in Large Language Models (LLMs). They also released benchmark results demonstrating its effectiveness, aiming to enhance the reliability of AI-generated content for enterprises....more
PR Newswire • May 23, 2023
Got It AI announced the launch of new generative AI solutions tailored for customer service and support, showcased at the Customer Contact Week (CCW) Austin event. These solutions aim to revolutionize how businesses interact with customers by providing more efficient and intelligent support....more
PR Newswire • December 6, 2022
Got It AI announced the appointment of Jim Dunham as its new Chief Executive Officer. Dunham brings extensive experience in scaling technology companies and is expected to lead Got It AI through its next phase of growth and innovation in the AI-powered knowledge services market....more
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