AAMI (Australian Associated Motor Insurers Ltd) is a prominent Australian general insurance provider offering car, home, compulsory third party (CTP), business, travel, and life insurance. Known for its customer-centric approach and memorable advertising campaigns like 'AAMI Does', it is a key brand of the Suncorp Group, one of Australia and New Zealand's largest financial services companies. AAMI aims to provide straightforward, reliable insurance solutions and support to millions of Australians, emphasizing ease of use and customer assistance, particularly during claims.
Serves as the central hub for Suncorp Group's strategic decision-making, corporate governance, and administrative functions, which encompasses the AAMI brand's overall direction and financial oversight.
Heritage Lanes is Suncorp's modern, sustainable national headquarters, featuring advanced facilities, collaborative workspaces, and a design focused on employee well-being and environmental responsibility.
Within the Suncorp Group, the work culture emphasizes customer focus, innovation, integrity, teamwork, and community engagement. Employees are encouraged to embrace agile working, continuous learning, and diversity and inclusion initiatives.
The Suncorp Group headquarters is significant as it underpins the operations of major brands like AAMI, guiding the group's strategy in the competitive Australian and New Zealand financial services and insurance markets.
AAMI's operations are primarily focused on the Australian market, offering a wide range of insurance products to individuals and businesses across the country. While AAMI itself does not have a significant international brand presence, it is part of the Suncorp Group, which also operates in New Zealand. Any global functions, such as reinsurance, investment management, or technology partnerships, are managed at the Suncorp Group level.
Heritage Lanes, 80 Ann Street
Brisbane
QLD
Australia
Address: Primarily co-located within Suncorp Group offices, e.g., Suncorp Hub, 700 Collins Street, Docklands, VIC 3008. AAMI also maintains assessment centres and other operational sites.
Key centre for AAMI's historical and ongoing presence in Victoria, leveraging Melbourne's large talent pool for various insurance operations and maintaining strong connections with the local community.
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As of April 2025, AAMI' leadership includes:
AAMI has been backed by several prominent investors over the years, including:
In the past 12 months, Suncorp Group announced a key transition in its Group Chief Financial Officer role. Jeremy Robson was appointed to succeed Adam Bennett, effective July 2024. Other executive team members with oversight of AAMI within Suncorp largely remained stable based on public announcements.
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As AAMI is part of Suncorp Group, email addresses for corporate employees typically follow Suncorp's domain. Common corporate email patterns include [first].[last]@suncorp.com.au or [first_initial][last]@suncorp.com.au. Direct AAMI customer service emails might use @aami.com.au, but corporate roles often use the group domain.
[first].[last]@suncorp.com.au
Format
jane.doe@suncorp.com.au
Example
75%
Success rate
AdNews / Ogilvy Australia • February 12, 2024
AAMI unveiled its new brand platform 'AAMI DOES,' developed with Ogilvy, aiming to reinforce its commitment to being there for customers. The campaign highlights AAMI's proactive, supportive, and reliable approach to insurance services across Australia....more
Suncorp Group News • February 7, 2024
Suncorp Group announced its half-year financial results for FY24, highlighting a solid performance. The Australian Insurance division, which includes AAMI, saw growth in gross written premium, supported by customer growth and repricing in response to inflation and higher reinsurance costs. AAMI's performance was noted as part of this strong result....more
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