HQ Function

The headquarters houses key administrative departments, executive leadership, strategic planning, IT, marketing, human resources, and central operations management for services like roadside assistance dispatch, insurance, and travel agency support.

Notable Features:

A modern, multi-story office building designed for efficient workflow and collaboration. It likely includes advanced call center facilities, training rooms, and corporate meeting spaces. The campus is designed to support a large workforce.

Work Culture:

AAA Northeast fosters a member-centric work culture focused on service, reliability, and trust. Employees are dedicated to assisting members, often in stressful situations, emphasizing teamwork, problem-solving, and community involvement.

HQ Significance:

Its location in Providence allows for centralized oversight of operations spanning several New England and Mid-Atlantic states. The headquarters is crucial for coordinating services, developing new member benefits, and managing the overall strategic direction of one of AAA's largest clubs.

Values Reflected in HQ: The headquarters' design and operations reflect AAA Northeast's commitment to member service, operational excellence, technological advancement, and providing a supportive environment for its employees.

Location:

While AAA Northeast's direct operational territory covers Rhode Island, Massachusetts, Connecticut, New Jersey, New Hampshire, and New York, its members benefit from a global presence through the AAA federation's affiliations. AAA members receive reciprocal services from other AAA clubs across the United States and Canada. Furthermore, through partnerships with international motoring clubs (like those in the FIA network), members can often access roadside assistance and travel benefits in many countries worldwide. AAA Travel also books international trips, providing global travel support.

Street Address:

1 H M M O Way

City:

Providence

State/Province:

RI

Country:

USA