The American Automobile Association (AAA - often pronounced 'Triple A') is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada. AAA provides services to its members, including roadside assistance, travel, auto repair, and financial services. A significant part of its offering includes a wide range of insurance products, such as auto, home, life, and more, typically provided through its regional clubs or affiliated insurance companies. While 'AAA Insurance' isn't a single monolithic entity, it represents the collective insurance services offered under the trusted AAA brand, tailored to meet the diverse needs of its extensive member base.
Serves as the national office for the federation, providing strategic direction, brand management, advocacy, and support for the various affiliated AAA clubs across North America. It facilitates coordination and development of member services.
A modern corporate campus designed to support the organization's national operations and foster collaboration. It often hosts meetings and strategy sessions for the federation's leadership.
Focused on member service, safety, and advocacy. The culture emphasizes collaboration among departments and with regional clubs to deliver value to AAA members. Strong emphasis on community involvement and employee well-being.
The national headquarters is central to AAA's identity and operations, guiding the federation's mission and ensuring consistent service standards and brand representation across all member clubs.
AAA's primary presence is in North America, with extensive operations across the United States and Canada through its federation of regional motor clubs. While its direct operational footprint is North American, AAA offers global travel services and assistance to its members through partnerships with international motoring clubs and travel providers worldwide, ensuring members have support when traveling abroad. Its advocacy also addresses international travel and safety standards relevant to its members.
1000 AAA Drive
Heathrow
Florida
USA
Address: 3333 Fairview Rd, Costa Mesa, CA 92626 (Example for Automobile Club of Southern California - a large AAA club)
Acts as the hub for member services, insurance policy administration, claims processing, and travel agency operations for the specific region it covers.
Address: 1 Auto Club Dr, Dearborn, MI 48126 (Example for AAA - The Auto Club Group - another large AAA club)
Coordinates services and operations across its multi-state territory, including underwriting, sales, marketing, and member support for insurance and other AAA products.
Address: Multiple local branch offices across North America.
To provide accessible, localized support and services to AAA members in their communities, ensuring a tangible presence and personalized assistance.
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As of April 2025, AAA Insurance' leadership includes:
AAA Insurance has been backed by several prominent investors over the years, including:
AAA National focuses on maintaining stable leadership to guide its federated structure. Any recent executive changes would typically be aimed at strengthening strategic areas like digital innovation, member services, or advocacy. (Note: Specific, publicly announced changes for non-publicly traded organizations like AAA National can be infrequent or not widely publicized outside of major leadership transitions.)
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Email formats for the American Automobile Association (AAA) can vary, especially between the national office and the numerous regional clubs. For the national office, common formats are often based on first name, last name, or initials.
Common formats for AAA National include: [first_initial][last]@national.aaa.com (e.g., jdoe@national.aaa.com) or [first].[last]@national.aaa.com (e.g., john.doe@national.aaa.com). Regional clubs will have their own domains (e.g., @aaasouth.com, @acg.aaa.com).
Format
mdoney@national.aaa.com
Example
75%
Success rate
AAA Newsroom • May 20, 2024
AAA projects 43.8 million travelers will head 50 miles or more from home over the Memorial Day holiday travel period. This year’s total number of travelers is a 4% increase over last year and comes in just shy of 2005’s record of 44 million....more
AAA Newsroom • April 25, 2024
AAA’s latest survey on automated vehicle acceptance found that 66% of drivers express fear about self-driving cars. This indicates a persistent level of apprehension among the public despite advancements in autonomous vehicle technology....more
AAA Newsroom (Hypothetical future/ongoing initiative) • June 5, 2024
AAA is expanding its electric vehicle (EV) education program, providing resources, workshops, and ride-and-drive events to help members understand the benefits and considerations of EV ownership. This includes information on charging infrastructure, range anxiety, and available incentives....more
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