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AAA Club Alliance is one of the largest clubs in the AAA federation, dedicated to providing its members with a wide array of services including legendary roadside assistance, comprehensive auto, home, and life insurance, full-service travel planning, and exclusive member discounts. Formed through the unification of several respected AAA clubs, AAA Club Alliance serves over six million members across Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, West Virginia, and Washington, D.C. The organization is committed to enhancing member safety, security, and peace of mind, advocating for transportation safety and improvements.
The Wilmington headquarters serves as the primary corporate office, housing executive leadership, strategic planning, administrative operations, IT, and centralized member service functions for AAA Club Alliance.
The headquarters is located in a modern office facility designed to support a large, collaborative workforce and efficient operations. Specific architectural details are not widely publicized, but it reflects a contemporary corporate environment.
AAA Club Alliance fosters a member-centric work culture emphasizing service, integrity, teamwork, and innovation. The environment is generally described as supportive, with a strong focus on employee development and community involvement.
The Wilmington headquarters is pivotal as the nerve center for one of the nation's largest AAA clubs, directing services for millions of members and spearheading strategic initiatives, advocacy, and technological advancements.
AAA Club Alliance operates exclusively within the United States, serving over six million members across 13 states and Washington D.C. These states are Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia. While its direct operations are US-based, AAA members benefit from reciprocal services with affiliated international motoring clubs when traveling abroad, facilitated through the national AAA federation.
1 River Pl
Wilmington
Delaware
USA
Address: 15 W Central Pkwy, Cincinnati, OH 45202 (Major branch/regional office example)
Supports the extensive member base in the Midwest, acting as a key center for service delivery, community engagement, and managing operations within its designated territory.
Address: 300 Hamilton Ave, Hamilton Township, NJ 08619 (Major Car Care, Insurance & Travel Center example)
Crucial for delivering comprehensive services to members in a densely populated region, coordinating roadside assistance, and managing local business operations for New Jersey and parts of Pennsylvania.
Address: 2221 E Memorial Rd, Oklahoma City, OK 73131 (AAA Oklahoma main office)
Serves as the primary point of contact and operational base for AAA members throughout Oklahoma, ensuring localized support and service delivery within the state.
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As of April 2025, AAA Club Alliance' leadership includes:
AAA Club Alliance has been backed by several prominent investors over the years, including:
AAA Club Alliance has strengthened its executive team over the past 12-18 months with key appointments and promotions, particularly in legal, operations, and people experience roles, to support its ongoing growth and commitment to member service.
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AAA Club Alliance likely utilizes standardized email formats for its employees, typically incorporating combinations of first name, last name, and initials. The primary domain used for corporate communications is often 'aca.aaa.com', though variations might exist depending on department or legacy systems from merged clubs.
Common formats include [first_initial][last]@aca.aaa.com (e.g., jdoe@aca.aaa.com) and [first].[last]@aca.aaa.com (e.g., jane.doe@aca.aaa.com).
Format
jdoe@aca.aaa.com
Example
80%
Success rate
news.cluballiance.aaa.com • May 22, 2024
A recent survey conducted by AAA Club Alliance indicates that a significant number of Maryland drivers continue to use handheld cell phones while driving, despite the state's hands-free law. These findings underscore ongoing road safety concerns and AAA's commitment to advocating for stricter adherence to distracted driving regulations....more
news.cluballiance.aaa.com • April 18, 2024
AAA Club Alliance announced its annual 'Great Battery Roundup' initiative, encouraging the public to recycle old automotive and marine batteries at their local AAA Car Care Centers. This program, timed for Earth Day, aims to promote environmental responsibility and the proper disposal of vehicle batteries....more
news.cluballiance.aaa.com • May 10, 2023
AAA Club Alliance officially announced the appointment of Christina M. Ryan as its new Chief Legal Officer and General Counsel. Ryan brings extensive legal expertise to the organization and will oversee all legal, corporate governance, and compliance matters....more
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