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AAA - The Auto Club Group's Overview

Total employees9800
HeadquartersDearborn
Founded1916 (as Detroit Automobile Club, a key predecessor to The Auto Club Group; AAA itself was founded in 1902)

AAA Auto Club South refers to the southern regional operations of The Auto Club Group (ACG), one of North America's largest AAA affiliations. ACG serves millions of members across 14 U.S. states, including several in the South, such as Florida, Georgia, Tennessee, and South Carolina, as well as Puerto Rico. They provide a comprehensive suite of services including legendary 24/7 roadside assistance, a wide range of insurance products (auto, home, life), full-service travel agency offerings, financial services, and automotive repair and maintenance. AAA Auto Club South is dedicated to enhancing the safety, security, and peace of mind of its members on the road and in their daily lives, upholding the trusted AAA brand.

Where is AAA - The Auto Club Group's Headquarters?

HQ Function

The Dearborn headquarters serves as the central administrative, strategic, and operational hub for The Auto Club Group, overseeing all services including insurance, travel, roadside assistance, membership, and financial products across its multi-state territory.

Notable Features:

A modern corporate campus designed to support a large workforce and facilitate collaboration across diverse departments. It likely includes advanced technology infrastructure to manage its vast member network and service operations.

Work Culture:

The work culture at The Auto Club Group emphasizes member advocacy, safety, and community involvement. It fosters a collaborative environment focused on service excellence, employee development, and innovation in providing value to its members.

HQ Significance:

The headquarters is vital for coordinating the extensive operations of one of AAA's largest clubs, managing a significant insurance business, and driving strategic initiatives to meet the evolving needs of millions of members.

Values Reflected in HQ: The headquarters likely reflects ACG's core values of member service, reliability, integrity, innovation, and community commitment through its design, functionality, and employee focus.

Location:

The Auto Club Group's primary operations are concentrated within its designated U.S. states (Florida, Georgia, Illinois (parts of), Indiana (parts of), Iowa, Michigan, Minnesota, Nebraska, North Carolina, North Dakota, South Carolina, Tennessee, Wisconsin) and Puerto Rico. However, as part of the AAA federation, members of The Auto Club Group benefit from reciprocal services and discounts with affiliated automobile clubs worldwide. This includes access to international driving permits, travel discounts, and emergency travel assistance in many countries, effectively giving its services a global reach for traveling members.

Street Address:

1 Auto Club Drive

City:

Dearborn

State/Province:

Michigan

Country:

USA

AAA - The Auto Club Group's Global Presence

Tampa, Florida, USA

Address: Multiple branch and operational offices. E.g., 1515 N Westshore Blvd, Tampa, FL (major administrative & service center)

To provide localized, comprehensive support and services to AAA members throughout Florida, ensuring rapid response for roadside assistance and accessible insurance and travel expertise.

Atlanta, Georgia, USA

Address: Numerous branch offices and operational centers throughout the Atlanta metropolitan area and Georgia.

To cater to the needs of AAA members in Georgia, providing a full range of AAA services and maintaining a strong local presence in a major Southern market.

Nashville, Tennessee, USA

Address: Various branch locations and administrative facilities serving the Tennessee region.

To deliver reliable and comprehensive AAA services to members in Tennessee, ensuring local support and engagement within the state.

Buying Intent Signals for AAA - The Auto Club Group

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of AAA - The Auto Club Group

As of April 2025, AAA - The Auto Club Group' leadership includes:

Joseph (Joe) J. Richardson Jr. - President and Chief Executive Officer
John R. Bruno - Executive Vice President, Chief Operating Officer and President, Financial Services & GroupOptimize
Shohreh Abedi - Executive Vice President, Chief Operations Officer, Membership, and President, Auto Club Group Insurance Company
Megan Connolly - Executive Vice President & Chief Financial Officer
Scott Helms - Executive Vice President, General Counsel & Corporate Secretary

Investors of AAA - The Auto Club Group

AAA - The Auto Club Group has been backed by several prominent investors over the years, including:

The Auto Club Group (ACG) is a not-for-profit, member-owned organization. As such, it does not have traditional equity investors or stockholders. It is funded through membership dues and revenue from its services.

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

Publicly available information on specific executive hires or exits at The Auto Club Group within the immediate last 12 months is limited. Major leadership changes are typically announced via official press releases. No major top-level (CEO, COO, CFO) changes have been widely publicized recently.

Technology (Tech Stack) used by AAA - The Auto Club Group

Discover the tools AAA - The Auto Club Group uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

AAA - The Auto Club Group Email Formats and Examples

The Auto Club Group (ACG) likely uses standardized email formats for its employees. Common formats for organizations of this size include first initial and last name, or first name and last name separated by a dot.

[first_initial][last]@acg.aaa.com (e.g., jdoe@acg.aaa.com) or [first].[last]@acg.aaa.com (e.g., jane.doe@acg.aaa.com)

Format

johndoe@acg.aaa.com (example, not a real address)

Example

80%

Success rate

News and media

AAA NewsroomMay 23, 2024

AAA - The Auto Club Group: Memorial Day Travel To Reach Near Record Levels

AAA projects 43.8 million Americans will journey 50 miles or more from home over the Memorial Day holiday weekend. This is a 4% increase over last year and comes close to matching 2005’s record of 44 million. The Auto Club Group (ACG) notes strong travel demand in its regions....more

AAA Newsroom (referencing GasPrices.AAA.com)June 10, 2024

AAA - The Auto Club Group: National Average for Gallon of Gas Dips as Summer Begins

The national average for a gallon of gas fell by several cents as June began, offering some relief to drivers. AAA, including The Auto Club Group, continues to monitor fuel prices, noting that factors like hurricane season and global oil market dynamics could still impact prices during the summer travel season....more

PR Newswire / The Auto Club GroupApril 18, 2024

The Auto Club Group Launches New AAA Mobile App Feature to Help Members Save Money on Everyday Purchases

The Auto Club Group (ACG) announced a new feature in the AAA Mobile App that provides members with access to merchant-funded card-linked offers. This enhancement allows members to save money on everyday purchases by linking offers directly to their enrolled credit or debit cards....more

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