AAA, formerly the American Automobile Association, is a federation of privately-held, not-for-profit motor clubs throughout North America. AAA is a non-stock, taxable, not-for-profit corporation. AAA provides a wide range of services to its members, including emergency roadside assistance, travel planning, insurance services, financial products, and discounts. The organization is also a prominent advocate for traffic safety and transportation improvements.
The national headquarters serves as the central administrative and strategic hub for the AAA federation, coordinating national policies, brand management, product development, and providing support to regional AAA clubs.
The headquarters is situated in a modern office park, designed to facilitate collaboration and innovation. It features contemporary office spaces and meeting facilities.
The work culture at AAA's headquarters is typically described as member-focused, collaborative, and dedicated to the organization's mission of safety, security, and peace of mind for its members. There's an emphasis on service and community impact.
This location is significant as it centrally manages one of North America's largest membership organizations, influencing travel, automotive safety, and consumer services across the continent.
AAA primarily operates in the United States and Canada through its federation of motor clubs (including CAA in Canada). While its direct office presence is concentrated in North America, AAA maintains reciprocal service agreements with other international automobile clubs around the world, allowing members to receive certain benefits and roadside assistance when traveling abroad in many countries.
1000 AAA Drive
Heathrow
Florida
USA
Address: 110 Royal Little Drive, Providence, RI 02904, USA
Provides a full suite of AAA services including roadside assistance, travel agencies, insurance, and financial services to members in its designated northeastern states.
Address: 3333 Fairview Rd, Costa Mesa, CA 92626, USA
Serves millions of members in Southern California, offering automotive, travel, insurance, and advocacy services tailored to the region's specific needs.
Address: 4567 Canada Way, Burnaby, BC V5G 4T1, Canada
Provides roadside assistance, insurance, travel services, and Evo Car Share to members across British Columbia and the Yukon.
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As of April 2025, AAA' leadership includes:
AAA has been backed by several prominent investors over the years, including:
In the last 12 months, AAA National has seen key appointments, notably strengthening its financial and technological leadership with a new CFO and CTO. No major high-profile departures from the senior executive team have been publicly announced.
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Email formats at AAA can vary between the national office and the numerous regional clubs. For AAA National, common formats often include the first initial followed by the last name, or first name separated by a dot from the last name, typically using the '@national.aaa.com' or '@aaa.com' domains. Regional clubs will have their own domain variations (e.g., @ace.aaa.com, @ncnnu.aaa.com).
[first_initial][last]@national.aaa.com or [first].[last]@national.aaa.com
Format
jdoe@national.aaa.com or jane.doe@national.aaa.com
Example
70%
Success rate
AAA Newsroom • May 21, 2024
AAA projects 43.8 million travelers will head 50 miles or more from home over the Memorial Day holiday travel period. This year’s total number of travelers is a 4% increase over last year and comes close to matching 2005’s record of 44 million Memorial Day travelers....more
AAA Newsroom • April 25, 2024
AAA travel bookings show a growing interest in European cities, tropical islands, and cruises for summer 2024. AAA provides tips for travelers, including booking in advance and considering travel insurance....more
AAA Newsroom • February 13, 2024
A new survey from AAA reveals that while most drivers want advanced driver assistance systems (ADAS) in their next vehicle, many are hesitant about the added cost, despite recognizing the safety benefits....more
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