Gupshup
Gupshup's Overview
Gupshup is a global leader in conversational engagement, enabling businesses to build intuitive and personalized experiences with their customers across various messaging channels. They provide a comprehensive suite of tools, including APIs, SDKs, and a low-code platform, to facilitate rich, two-way conversations powered by AI and automation. Gupshup helps enterprises enhance customer support, marketing, sales, and operational efficiency through chatbots, messaging campaigns, and conversational commerce solutions on platforms like WhatsApp, SMS, RCS, and more.
Where is Gupshup's Headquarters?
HQ Function
Serves as the central hub for global strategy, executive leadership, product innovation, international sales, and marketing operations.
Notable Features:
Located in a prominent downtown building, offering modern amenities, collaborative workspaces, and likely city views, fostering an environment of innovation and teamwork.
Work Culture:
The HQ fosters a dynamic, fast-paced, and innovative work culture. Employees often experience a collaborative environment focused on cutting-edge conversational AI technology and global market expansion. Emphasis is placed on agility, problem-solving, and a customer-centric approach.
HQ Significance:
Its San Francisco location provides Gupshup with direct access to a rich talent pool, venture capital, key technology partners, and a vibrant ecosystem of innovation, crucial for its global leadership in the conversational AI space.
Values Reflected in HQ: The headquarters' location and design likely reflect Gupshup's values of innovation, global ambition, technological excellence, and a forward-thinking approach to business communication.
Location:
Gupshup supports businesses worldwide with its conversational engagement platform. Its global operations encompass sales, customer support, engineering, and R&D, with a significant presence in North America, India, Southeast Asia, Latin America, Europe, and the Middle East. They cater to diverse industries, enabling them to connect with customers on a global scale through multiple messaging channels.
Street Address:
415 Mission Street, Suite 5725
City:
San Francisco
State/Province:
CA
Country:
USA
Gupshup's Global Presence
Mumbai, Maharashtra/India
Address: Gupshup Technology India Pvt. Ltd., 001, Ground Floor, Boston House, Suren Road, Off. Andheri Kurla Road, Andheri (East), Mumbai - 400093
Serves as a critical center for Gupshup's large customer base in India, driving innovation, providing localized support, and spearheading market penetration strategies in one of its most significant regions.
Bangalore, Karnataka/India
Address: Gupshup Technology India Pvt. Ltd., 2nd floor, Wing A, Block L, Embassy Tech Village, Devarabisanahalli, Outer Ring Road, Bangalore - 560103
Taps into Bangalore's rich tech ecosystem to attract top engineering talent and drive cutting-edge advancements in conversational AI, supporting Gupshup's global product roadmap.
Buying Intent Signals for Gupshup
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Gupshup
As of April 2025, Gupshup' leadership includes:
Investors of Gupshup
Gupshup has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Gupshup has seen key leadership appointments in the past year, notably strengthening its financial and regional technology leadership. Mike Heldebrant joined as the new Chief Financial Officer, and Deepak Singh was appointed as Chief Product and Technology Officer for Europe and LATAM. These changes suggest a focus on financial stewardship and regional product expansion.
Departures
New Appointments:
Technology (Tech Stack) used by Gupshup
Discover the tools Gupshup uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Gupshup Email Formats and Examples
Gupshup primarily utilizes the [first].[last]@gupshup.io email format (e.g., jane.doe@gupshup.io). Other formats like [first_initial][last]@gupshup.io (e.g. jdoe@gupshup.io) may also be in use within the organization.
[first].[last]@gupshup.io
Format
beerud.sheth@gupshup.io
Example
85%
Success rate
News and media
BW Disrupt • January 9, 2024
Gupshup Strengthens Leadership, Appoints Mike Heldebrant as CFO
Gupshup announced the appointment of Mike Heldebrant as its new Chief Financial Officer. Heldebrant, with over 20 years of experience in financial leadership at tech companies, will guide Gupshup's financial strategy and operations amidst its ongoing global expansion....more
Gupshup Press Release • August 2, 2023
Gupshup Partners with Vodafone Idea Business Services to Offer RCS Business Messaging in India
Gupshup collaborated with Vodafone Idea Business Services to enable Rich Communication Services (RCS) Business Messaging for enterprises in India. This partnership aims to help businesses improve customer engagement through rich media, branding, and interactive features within native messaging applications....more
Gupshup Press Release • March 28, 2023
Gupshup Unveils Auto Bot Builder, Leveraging GPT-3 to Automate Chatbot Creation
Gupshup introduced Auto Bot Builder, a tool utilizing OpenAI's GPT-3 to automatically generate advanced chatbots from enterprise content like websites and documents. This innovation aims to drastically simplify and accelerate the deployment of sophisticated conversational AI for businesses....more
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