ServiceTitan is a leading all-in-one software platform for residential and commercial service and replacement contractors. Founded in 2012, the company provides a comprehensive suite of tools to help businesses in the trades industry, such as plumbing, HVAC, electrical, and other field service businesses, streamline operations, improve sales, and enhance customer service. ServiceTitan's cloud-based solution includes features like scheduling, dispatching, invoicing, marketing, reporting, and more, empowering contractors to manage and grow their businesses more effectively.
The Glendale headquarters serves as the central hub for ServiceTitan's global operations, housing key departments including executive leadership, product development, engineering, sales, marketing, and customer support strategy.
The headquarters boasts a modern, open-office design to foster collaboration, equipped with state-of-the-art technology. Employee amenities often include fully-stocked kitchens, catered meals, recreational areas, and spaces designed for both focused work and team interaction, reflecting a dynamic tech company culture.
ServiceTitan's work culture at its headquarters is characterized by innovation, customer obsession, and a drive to 'achieve the extraordinary.' It emphasizes teamwork, continuous learning, and a fast-paced environment geared towards solving real-world problems for their clients in the trade industries. The company often highlights its values of 'Be Humble,' 'Dream and Build,' and 'Change Lives.'
The Glendale headquarters is significant as it represents ServiceTitan's rapid growth from a startup to a major player in the SaaS industry for home and commercial services. It's the nerve center for innovation and strategic decision-making that impacts thousands of trade businesses.
ServiceTitan supports its global customer base primarily through its cloud-based SaaS platform, accessible anywhere with an internet connection. Core software development and innovation are driven from its US headquarters in Glendale, CA, and its international engineering hub in Yerevan, Armenia. Customer support, sales, and success operations are strategically located in the US (including Atlanta and Salt Lake City) to serve key markets, with remote work capabilities further extending its global reach. While its primary market focus has been North America, the platform's capabilities attract interest from trade businesses internationally.
801 N Brand Blvd
Glendale
CA
USA
Address: Vazgen Sargsyan St, Yerevan, Armenia (Specific address may vary, this is a general area for their known office presence)
Serves as a critical international R&D and engineering hub, supporting the global development and enhancement of the ServiceTitan platform.
Address: Specific address not publicly listed, located in the Atlanta metropolitan area.
Serves as a strategic center for engaging with customers in the Eastern United States, providing localized support and driving growth in the region.
Address: Specific address not publicly listed, located in the Salt Lake City metropolitan area.
Strengthens ServiceTitan's presence in the Western United States, catering to a growing customer base and tapping into local talent for sales and customer-facing roles.
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As of April 2025, ServiceTitan' leadership includes:
ServiceTitan has been backed by several prominent investors over the years, including:
ServiceTitan strengthened its executive team with a key C-suite appointment in the past year, focusing on enhancing its people operations to support continued growth. No major executive departures have been publicly highlighted during this period.
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ServiceTitan commonly uses the 'first initial followed by last name' or 'first name.last name' email format. For end-users trying to contact employees, verifying the exact format via LinkedIn or other professional networks is advisable.
[firstinitial][last]@servicetitan.com or [first].[last]@servicetitan.com
Format
jdoe@servicetitan.com or john.doe@servicetitan.com
Example
90%
Success rate
PR Newswire • March 26, 2024
ServiceTitan announced a suite of new AI-powered tools and data solutions at its annual Pantheon user conference. These innovations, including Titan Advisor for automated business insights and AI-Pro for enhanced technician performance, aim to help contractors improve efficiency, profitability, and customer service....more
Forbes • August 8, 2023
ServiceTitan was recognized on the Forbes 2023 Cloud 100 list, marking its seventh consecutive year on the prestigious ranking of the world's top private cloud companies. This highlights ServiceTitan's sustained leadership, growth, and impact in the cloud software industry, particularly for trade businesses....more
ServiceTitan Newsroom • October 17, 2023
ServiceTitan has been awarded a Top Workplaces 2023 honor by the Los Angeles Times for the second year in a row. The award is based solely on employee feedback, underscoring the company's commitment to fostering a positive and engaging work environment....more
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