Gupshup
Gupshup's Overview
Gupshup is a global leader in conversational engagement, empowering businesses to connect with customers through rich, interactive messaging experiences across a multitude of channels including SMS, WhatsApp, RCS, Instagram, and other popular chat applications. The company provides a comprehensive suite of tools, APIs, and AI-driven solutions, including advanced chatbots and customer journey automation, enabling enterprises to enhance customer communication, drive sales, and improve support services worldwide. Gupshup is at the forefront of leveraging AI, especially Large Language Models (LLMs), to make business-to-consumer conversations more intuitive, personalized, and effective.
Where is Gupshup's Headquarters?
HQ Function
The San Mateo headquarters serves as the central hub for Gupshup's global strategy, corporate leadership, product innovation, international marketing, and business development efforts.
Notable Features:
The headquarters is a modern office space designed to foster collaboration and innovation, equipped with state-of-the-art technology infrastructure. It reflects Gupshup's identity as a forward-thinking tech company.
Work Culture:
Gupshup cultivates a dynamic, fast-paced, and innovative work environment, typical of Silicon Valley tech firms. The culture emphasizes collaboration, continuous learning, agility, and a customer-centric approach, encouraging employees to explore new frontiers in conversational AI.
HQ Significance:
Its strategic location in Silicon Valley provides Gupshup with unparalleled access to top-tier tech talent, venture capital, and a dense network of technology partners and enterprise customers. This office is pivotal for driving the company's global vision and product leadership.
Values Reflected in HQ: The headquarters' design, location, and atmosphere aim to reflect Gupshup's core values of innovation, global ambition, customer obsession, excellence, and fostering a collaborative and empowering environment for its team.
Location:
Gupshup has a significant global presence, with offices and operations spanning North America, Europe, Asia (India, Southeast Asia), the Middle East, and Latin America. The company supports businesses worldwide by providing its conversational engagement platform and solutions, backed by regional sales, customer success, engineering, and support teams. This widespread presence allows Gupshup to cater to diverse market needs and offer localized support for its global clientele.
Street Address:
100 S. Ellsworth Avenue, Suite 200
City:
San Mateo
State/Province:
CA
Country:
USA
Gupshup's Global Presence
Mumbai, Maharashtra/India
Address: Gupshup Technology India Pvt Ltd, 2nd Floor, Peninsula Towers, Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai - 400013
Serves as a primary hub for Gupshup's activities in India and the APAC region, leveraging local talent for technology development, customer engagement, and regional business expansion.
London, United Kingdom
Address: Gupshup, WeWork, 1 Waterhouse Square, London, EC1N 2ST (Representative address; specific office details may vary)
Drives Gupshup's expansion and presence in Europe, tailoring conversational messaging solutions to meet the specific needs of businesses in the region and building local partnerships.
Singapore
Address: Gupshup Singapore Pte. Ltd., (Co-working space or specific office address, e.g., #08-01, 80 Robinson Road, Singapore 068898 - illustrative)
Focuses on expanding Gupshup's footprint in SEA, providing localized conversational AI solutions to diverse industries and supporting digital transformation efforts of businesses in countries like Singapore, Indonesia, Malaysia, Thailand, and Vietnam.
Buying Intent Signals for Gupshup
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Gupshup
As of April 2025, Gupshup' leadership includes:
Investors of Gupshup
Gupshup has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Gupshup has actively strengthened its leadership team over the past 12 months with key appointments in technology, finance, and marketing to spearhead its next phase of growth and innovation in the conversational AI landscape. No major executive departures have been publicly announced during this period.
New Appointments:
Technology (Tech Stack) used by Gupshup
Discover the tools Gupshup uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Gupshup Email Formats and Examples
Gupshup primarily uses the '[first].[last]@gupshup.io' email format for its employees. Other less common formats might exist but this is the most widely observed pattern.
[first].[last]@gupshup.io
Format
jane.doe@gupshup.io
Example
85%
Success rate
News and media
Gupshup Blog • March 19, 2024
Gupshup Unveils Conversation Cloud to Transform Business-Customer Interactions
Gupshup announced the launch of its Conversation Cloud, a comprehensive suite of tools designed to help businesses manage the full lifecycle of customer conversations. It aims to enable richer, more personalized interactions across various messaging channels....more
Gupshup Press Release • October 25, 2023
Gupshup Launches ACE LLM, an Advanced Domain-Specific LLM for Enterprises
Gupshup introduced ACE LLM, a family of domain-specific Large Language Models tailored for enterprise use cases in marketing, commerce, and support. These models are designed to provide more accurate and relevant conversational AI experiences....more
Gupshup Press Release • September 13, 2023
Gupshup Appoints Salim Ali as Chief Marketing Officer
Gupshup announced the appointment of Salim Ali as its new Chief Marketing Officer. Ali will lead Gupshup's global marketing strategy, focusing on brand development, demand generation, and market expansion....more
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