ServiceNow (NYSE: NOW) is a leading American digital workflow company that provides a cloud-based platform and solutions to help organizations manage digital workflows for enterprise operations. Its services automate IT, employee, and customer workflows, aiming to create great experiences and unlock productivity. ServiceNow's core offerings are built on the Now Platform, enabling businesses to streamline processes, improve service levels, and transform their operations for a more efficient and connected enterprise.
Serves as the global command center for strategic initiatives, product innovation, engineering, corporate governance, and worldwide operations.
Modern, expansive campus designed to foster collaboration and innovation, featuring state-of-the-art facilities, employee amenities, and sustainable building practices.
Known for a dynamic, customer-focused, and innovative work culture. Emphasizes teamwork, continuous learning, and 'Hungry and Humble' values. Employees often cite a fast-paced environment with opportunities for growth.
Strategically located in Silicon Valley, the HQ is pivotal for talent acquisition, technological advancements, and maintaining a leading edge in the enterprise software industry.
ServiceNow operates globally, with a significant presence across the Americas, Europe, Middle East, Africa (EMEA), and Asia Pacific & Japan (APJ). Key functions supported worldwide include research and development, sales and marketing, customer success and support, professional services, data centers, and regional operational hubs. This distributed model allows ServiceNow to cater to its diverse international client base effectively and drive innovation from multiple centers of excellence.
2225 Lawson Lane
Santa Clara
California
United States
Address: Divyasree Orion, Old Mumbai Highway, Raidurgam, Hyderabad, Telangana, India
Supports global product development and provides critical technical and customer support services, leveraging India's vast tech talent pool to serve global customers.
Address: Hoogoorddreef 15, 1101 BA Amsterdam, Netherlands
Drives business growth, customer engagement, and service delivery across the diverse EMEA market, adapting global strategies to local needs.
Address: ServiceNow UK Limited, Building 3, Foundation Park, Roxborough Way, Maidenhead, Berkshire, SL6 3UD, UK (Major office serving UK)
Supports ServiceNow's strategic growth in the UKI market, providing localized expertise and fostering relationships with key enterprise customers.
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As of April 2025, ServiceNow' leadership includes:
ServiceNow has been backed by several prominent investors over the years, including:
Over the past 12 months, ServiceNow has strengthened its leadership team with key appointments and promotions aimed at driving strategic initiatives, particularly in areas like equity and inclusion, strategy, and communications, reflecting its commitment to growth and corporate responsibility. No major C-suite departures directly reporting to the CEO were prominently announced, indicating leadership stability.
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ServiceNow typically utilizes a standard corporate email format for its employees. The most common pattern is firstname.lastname@servicenow.com. Variations might exist for some individuals or due to name commonality, but this is the primary structure for professional communication.
firstname.lastname@servicenow.com
Format
john.doe@servicenow.com
Example
95%
Success rate
ServiceNow Press Room • April 24, 2024
ServiceNow reported strong Q1 2024 results, with subscription revenues of $2.523 billion, representing 24.5% year-over-year growth (25.0% in constant currency). The company highlighted continued customer demand for its AI-powered platform and raised its full-year 2024 subscription revenue guidance....more
NVIDIA Newsroom • March 18, 2024
ServiceNow and NVIDIA announced an expansion of their partnership to develop and deploy generative AI solutions, including telco-specific offerings (TelcoGPT), aiming to enhance productivity and operational efficiency for enterprises using the Now Platform with NVIDIA AI....more
ServiceNow Press Room • May 7, 2024
At its Knowledge 2024 event, ServiceNow announced significant generative AI enhancements across its Now Platform, including new solutions like Now Assist for Strategic Portfolio Management (SPM) and expanded capabilities to boost productivity and innovation for businesses....more
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