highperformr logo

ServiceNow's Overview

Total employees24129
HeadquartersSanta Clara
Founded2004

ServiceNow (NYSE: NOW) is a leading American digital workflow company that provides a cloud-based platform and solutions to help organizations manage digital workflows for enterprise operations. Its services automate IT, employee, and customer workflows, aiming to create great experiences and unlock productivity. ServiceNow's core offerings are built on the Now Platform, enabling businesses to streamline processes, improve service levels, and transform their operations for a more efficient and connected enterprise.

Where is ServiceNow's Headquarters?

HQ Function

Serves as the global command center for strategic initiatives, product innovation, engineering, corporate governance, and worldwide operations.

Notable Features:

Modern, expansive campus designed to foster collaboration and innovation, featuring state-of-the-art facilities, employee amenities, and sustainable building practices.

Work Culture:

Known for a dynamic, customer-focused, and innovative work culture. Emphasizes teamwork, continuous learning, and 'Hungry and Humble' values. Employees often cite a fast-paced environment with opportunities for growth.

HQ Significance:

Strategically located in Silicon Valley, the HQ is pivotal for talent acquisition, technological advancements, and maintaining a leading edge in the enterprise software industry.

Values Reflected in HQ: The headquarters' design and environment aim to reflect ServiceNow's core values of innovation, customer success, teamwork, and creating a positive, inclusive workplace.

Location:

ServiceNow operates globally, with a significant presence across the Americas, Europe, Middle East, Africa (EMEA), and Asia Pacific & Japan (APJ). Key functions supported worldwide include research and development, sales and marketing, customer success and support, professional services, data centers, and regional operational hubs. This distributed model allows ServiceNow to cater to its diverse international client base effectively and drive innovation from multiple centers of excellence.

Street Address:

2225 Lawson Lane

City:

Santa Clara

State/Province:

California

Country:

United States

ServiceNow's Global Presence

Hyderabad, Telangana, India

Address: Divyasree Orion, Old Mumbai Highway, Raidurgam, Hyderabad, Telangana, India

Supports global product development and provides critical technical and customer support services, leveraging India's vast tech talent pool to serve global customers.

Amsterdam, Netherlands

Address: Hoogoorddreef 15, 1101 BA Amsterdam, Netherlands

Drives business growth, customer engagement, and service delivery across the diverse EMEA market, adapting global strategies to local needs.

London, United Kingdom

Address: ServiceNow UK Limited, Building 3, Foundation Park, Roxborough Way, Maidenhead, Berkshire, SL6 3UD, UK (Major office serving UK)

Supports ServiceNow's strategic growth in the UKI market, providing localized expertise and fostering relationships with key enterprise customers.

Buying Intent Signals for ServiceNow

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of ServiceNow

As of April 2025, ServiceNow' leadership includes:

Bill McDermott - Chairman and Chief Executive Officer
Gina Mastantuono - Chief Financial Officer
Chirantan "CJ" Desai - President and Chief Operating Officer
Chris Bedi - Chief Digital Information Officer
Jacqui Canney - Chief People Officer
Paul Smith - Chief Commercial Officer

Investors of ServiceNow

ServiceNow has been backed by several prominent investors over the years, including:

Publicly Traded (NYSE: NOW)
The Vanguard Group, Inc.
BlackRock, Inc.
Price T. Rowe Associates, Inc.
State Street Corporation
Fidelity Management & Research Company LLC

Executive New Hires/Exits in the Last 12 Months

Hire3
Exits0

Over the past 12 months, ServiceNow has strengthened its leadership team with key appointments and promotions aimed at driving strategic initiatives, particularly in areas like equity and inclusion, strategy, and communications, reflecting its commitment to growth and corporate responsibility. No major C-suite departures directly reporting to the CEO were prominently announced, indicating leadership stability.

New Appointments:

Karen Pavlin, Karen Pavlin appointed as Chief Equity and Inclusion Officer to advance ServiceNow's global belonging strategy.
Nick Tzitzon, Nick Tzitzon's role expanded to Chief Strategy and Corporate Affairs Officer, leading corporate strategy, global government affairs, and communications.
Laura Banks, Laura Banks joined ServiceNow as Chief Communications Officer to lead global communications efforts.

Technology (Tech Stack) used by ServiceNow

Discover the tools ServiceNow uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

ServiceNow Email Formats and Examples

ServiceNow typically utilizes a standard corporate email format for its employees. The most common pattern is firstname.lastname@servicenow.com. Variations might exist for some individuals or due to name commonality, but this is the primary structure for professional communication.

firstname.lastname@servicenow.com

Format

john.doe@servicenow.com

Example

95%

Success rate

News and media

ServiceNow Press RoomApril 24, 2024

ServiceNow Announces First Quarter 2024 Financial Results

ServiceNow reported strong Q1 2024 results, with subscription revenues of $2.523 billion, representing 24.5% year-over-year growth (25.0% in constant currency). The company highlighted continued customer demand for its AI-powered platform and raised its full-year 2024 subscription revenue guidance....more

NVIDIA NewsroomMarch 18, 2024

ServiceNow and NVIDIA Release Telco-Specific Generative AI Solutions to Boost Productivity and Control Costs

ServiceNow and NVIDIA announced an expansion of their partnership to develop and deploy generative AI solutions, including telco-specific offerings (TelcoGPT), aiming to enhance productivity and operational efficiency for enterprises using the Now Platform with NVIDIA AI....more

ServiceNow Press RoomMay 7, 2024

ServiceNow embeds generative AI across the Now Platform to accelerate enterprise transformation

At its Knowledge 2024 event, ServiceNow announced significant generative AI enhancements across its Now Platform, including new solutions like Now Assist for Strategic Portfolio Management (SPM) and expanded capabilities to boost productivity and innovation for businesses....more

Highperformr’s free tools for company research

Explore Employees by Region or Country

See where a company’s workforce is located, by country or region.

View Funding Details

View past and recent funding rounds with amounts and investors.

Understand Revenue Insights

Understand company revenue estimates and financial scale.

Track Active Job Openings

Track active roles and hiring trends to spot growth signals.

Review Product and Offerings

Discover what a company offers—products, platforms, and solutions.

Get SIC or NAICS Codes

Get the company’s official SIC and NAICS classifications.

Analyze Website Traffic Trends

Analyze visitor volume, engagement, and top traffic sources.

Discover Social Profiles and Engagement

Explore LinkedIn, Twitter, and other active social profiles.

Identify Top Competitors

Identify top competitors based on similar business traits.

Research and Discover Companies with Highperformr — Smarter, Faster

Explore companies in depth — from the tech they use to recent funding, hiring trends, and buyer signals — all in one powerful view.

Highperformr AI helps you surface the right accounts and enrich your CRM with verified company and contact insights, so your teams can prioritize and engage faster.

  • Track intent signals to find buyers who are actively in-market
  • Enrich contacts and companies instantly, no need to switch tools
  • Automate workflows to stay ahead of every change
  • Connect your CRM & tools for seamless data sync and activation

Thousands of companies, including ServiceNow, are just a search away.