What Does ServiceNow Do?

Total employees23858
HeadquartersSanta Clara
Founded2004

ServiceNow is a leading digital workflow company that makes work, work better for people. Their cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. ServiceNow serves customers in virtually every industry and geographic region, helping them manage IT, human resources, customer service, security, and more, enabling them to transform their businesses and meet the evolving demands of the modern world.

Where Is ServiceNow's Headquarters?

ServiceNow officeServiceNow officeServiceNow officeServiceNow office
*Images sourced via web search. Rights belong to original owners

HQ Function

Main hub for corporate strategy, executive leadership, product development, and global operations.

Notable Features:

Modern office campus with open workspaces, collaboration areas, and employee amenities designed to foster innovation and teamwork. Includes sustainability initiatives.

Work Culture:

Fast-paced, collaborative, and innovative environment. Emphasizes employee well-being, diversity, and inclusion. Promotes a culture of learning and development.

HQ Significance:

Represents ServiceNow's commitment to Silicon Valley and the tech industry. Central hub for driving the company's growth and shaping the future of digital workflows.

Values Reflected in HQ: Innovation, customer focus, trust, and execution are reflected in the design and operations of the headquarters.

Location:

ServiceNow supports its global customer base with offices and data centers across North America, Europe, Asia-Pacific, and Latin America. They provide sales, support, engineering, and professional services globally, offering localized solutions and language support to meet regional needs. Their platform and services are available worldwide, enabling businesses of all sizes to digitally transform their operations.

Street Address:

2225 Lawson Lane

City:

Santa Clara

State/Province:

California

Country:

United States

Where Else Does ServiceNow Operate Around the World?

Amsterdam, Netherlands

Address: Various addresses within Amsterdam

Serves as the central hub for ServiceNow's operations in Europe, the Middle East, and Africa (EMEA).

Hyderabad, India

Address: Various addresses within Hyderabad

Serves as a key technology and development center for ServiceNow's global operations, contributing to product innovation and customer support.

Tokyo, Japan

Address: Various addresses within Tokyo

Serves as a key hub for ServiceNow's operations in the APAC region, with a focus on serving the Japanese market.

Buying Intent Signals for ServiceNow

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading ServiceNow? Meet the Executive Team

As of April 2025, ServiceNow' leadership includes:

Bill McDermott - Chairman and Chief Executive Officer
Gina Mastantuono - Chief Financial Officer

Who's Investing in ServiceNow?

ServiceNow has been backed by several prominent investors over the years, including:

Sequoia Capital
Greylock Partners
JMI Equity

What Leadership Changes Has ServiceNow Seen Recently?

Hire2
Exits1

ServiceNow has seen a few executive transitions in the last 12 months, including both new hires and departures, reflecting ongoing adjustments to leadership roles within the company.

Departures

Kevin Haverty, Departed from the role of Chief Revenue Officer.

New Appointments:

John Donlon, John joined from Datadog.

What Technology (Tech Stack) Is Used byServiceNow?

Discover the tools ServiceNow uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

ServiceNow Email Formats and Examples

ServiceNow's email format typically follows a predictable pattern, making it easier to identify and connect with employees. The standard format includes the first initial and last name, followed by the company's domain.

[first_initial][last]@servicenow.com

Format

jmiller@servicenow.com

Example

75%

Success rate

What's the Latest News About ServiceNow?

Business Wire • October 26, 2023

ServiceNow and Accenture Federal Services Deliver Zero Trust Security to Federal Agencies

ServiceNow (NYSE: NOW) and Accenture Federal Services (AFS), a subsidiary of Accenture (NYSE: ACN), today announced an expanded collaboration to help federal agencies build Zero Trust Architecture (ZTA) to strengthen the nation’s cybersecurity posture....more

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