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Gupshup's Overview

Total employees1200
HeadquartersSan Francisco
Founded2004

Gupshup is a global leader in conversational engagement, enabling businesses to connect with customers across various messaging channels through AI-powered solutions. They provide a comprehensive platform for building, deploying, and managing chatbots and other conversational experiences, facilitating customer support, marketing, and sales. Gupshup helps businesses enhance customer interactions, automate processes, and drive growth in the digital landscape with a focus on popular messaging apps like WhatsApp, SMS, Instagram, and more.

Where is Gupshup's Headquarters?

HQ Function

Serves as the central hub for global strategy, business development, investor relations, and product innovation leadership.

Notable Features:

Modern office space designed to foster collaboration and innovation, equipped with state-of-the-art technology and communication facilities. Likely features open-plan work areas, meeting rooms, and spaces for team interaction.

Work Culture:

Characterized by a fast-paced, innovative, and customer-centric environment. Emphasizes teamwork, continuous learning, and a passion for technology and its application in communication. Employees are encouraged to be proactive and contribute to the company's growth.

HQ Significance:

The San Francisco headquarters provides access to a rich talent pool, venture capital, and proximity to key technology partners and customers, driving Gupshup's global expansion and market leadership.

Values Reflected in HQ: The headquarters' setup likely reflects Gupshup's core values such as innovation, customer obsession, global mindset, and collaboration.

Location:

Gupshup supports a wide range of functions globally, including sales and marketing, customer success and support, engineering and product development, and regional operations. Their distributed teams enable them to serve a diverse international client base across North America, Europe, Asia-Pacific, Latin America, and the Middle East & Africa, offering localized solutions and support.

Street Address:

100 California Street, Suite 1200

City:

San Francisco

State/Province:

CA

Country:

USA

Gupshup's Global Presence

Mumbai, Maharashtra/India

Address: Gupshup Technologies Pvt Ltd, Unit No. 201, 2nd Floor, Ackruti Star, MIDC Central Road, Andheri East, Mumbai – 400093, India

Serves as a critical center for Gupshup's extensive operations in India, one of its largest markets, and supports expansion across Asia-Pacific.

London/United Kingdom

Address: Gupshup UK Limited, [Specific address not readily public, generally listed as London based]

Facilitates Gupshup's growth and presence in the European conversational AI and messaging market.

Dubai/UAE

Address: [Specific address not readily public, generally listed as Dubai based]

Strengthens Gupshup's foothold in the MEA market, addressing local business needs and fostering partnerships.

Buying Intent Signals for Gupshup

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Gupshup

As of April 2025, Gupshup' leadership includes:

Beerud Sheth - Co-founder & Chief Executive Officer
Krishna Tammana - Chief Technology Officer
Gaurav Kachru - Chief Revenue Officer
Vikas Tandon - Chief Financial Officer
Saloni Vijay - Chief People Officer
Bruno Lages - SVP & Head of Product Management, AI

Investors of Gupshup

Gupshup has been backed by several prominent investors over the years, including:

Tiger Global Management
Fidelity Management and Research Company
Think Investments
Malabar Investment Advisors
Harbor Spring Capital
CRV (Charles River Ventures)
Helion Venture Partners

Executive New Hires/Exits in the Last 12 Months

Hire3
Exits0

Gupshup has made several key strategic appointments in its executive team over the past year to bolster its growth and innovation, particularly in revenue, technology, and human resources. No major high-profile exits have been publicly announced recently.

New Appointments:

Saloni Vijay, Saloni Vijay appointed as new Chief People Officer to enhance HR functions and foster company culture.
Gaurav Kachru, Gaurav Kachru appointed as new Chief Revenue Officer to lead global sales strategy and execution.
Krishna Tammana, Krishna Tammana appointed as new Chief Technology Officer to oversee technological advancements and product development.

Technology (Tech Stack) used by Gupshup

Discover the tools Gupshup uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Gupshup Email Formats and Examples

Gupshup primarily uses the [first].[last]@gupshup.io email format. This is a common structure for professional communication within the company.

[first].[last]@gupshup.io

Format

jane.doe@gupshup.io

Example

90%

Success rate

News and media

CXOToday.comMay 7, 2024

Gupshup Appoints Saloni Vijay as Chief People Officer

Gupshup announced the appointment of Saloni Vijay as its new Chief People Officer (CPO). Saloni will lead the company’s global HR strategy, focusing on talent acquisition, development, and fostering an innovative work culture....more

ETCIO.comNovember 28, 2023

Gupshup appoints Gaurav Kachru as Chief Revenue Officer

Gupshup has appointed Gaurav Kachru as its Chief Revenue Officer. In his new role, Kachru will be responsible for spearheading Gupshup’s global sales and revenue growth initiatives....more

Business StandardJune 12, 2023

Gupshup appoints former Amazon, Twilio exec Krishna Tammana as CTO

Conversational engagement platform Gupshup has appointed Krishna Tammana, a former executive at Amazon and Twilio, as its Chief Technology Officer (CTO). Tammana will lead the technology strategy, engineering, and innovation efforts....more

TechCrunchApril 12, 2023

Gupshup launches ACE LLM, a domain-specific model for enterprises

Gupshup unveiled ACE LLM, a new family of domain-specific large language models tailored for enterprise functions like marketing, commerce, support, HR and IT. This marks Gupshup's advancement in applying generative AI to business communications....more

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