Gupshup is a global leader in conversational engagement, enabling businesses to connect with customers across various messaging channels through AI-powered solutions. They provide a comprehensive platform for building, deploying, and managing chatbots and other conversational experiences, facilitating customer support, marketing, and sales. Gupshup helps businesses enhance customer interactions, automate processes, and drive growth in the digital landscape with a focus on popular messaging apps like WhatsApp, SMS, Instagram, and more.
Serves as the central hub for global strategy, business development, investor relations, and product innovation leadership.
Modern office space designed to foster collaboration and innovation, equipped with state-of-the-art technology and communication facilities. Likely features open-plan work areas, meeting rooms, and spaces for team interaction.
Characterized by a fast-paced, innovative, and customer-centric environment. Emphasizes teamwork, continuous learning, and a passion for technology and its application in communication. Employees are encouraged to be proactive and contribute to the company's growth.
The San Francisco headquarters provides access to a rich talent pool, venture capital, and proximity to key technology partners and customers, driving Gupshup's global expansion and market leadership.
Gupshup supports a wide range of functions globally, including sales and marketing, customer success and support, engineering and product development, and regional operations. Their distributed teams enable them to serve a diverse international client base across North America, Europe, Asia-Pacific, Latin America, and the Middle East & Africa, offering localized solutions and support.
100 California Street, Suite 1200
San Francisco
CA
USA
Address: Gupshup Technologies Pvt Ltd, Unit No. 201, 2nd Floor, Ackruti Star, MIDC Central Road, Andheri East, Mumbai – 400093, India
Serves as a critical center for Gupshup's extensive operations in India, one of its largest markets, and supports expansion across Asia-Pacific.
Address: Gupshup UK Limited, [Specific address not readily public, generally listed as London based]
Facilitates Gupshup's growth and presence in the European conversational AI and messaging market.
Address: [Specific address not readily public, generally listed as Dubai based]
Strengthens Gupshup's foothold in the MEA market, addressing local business needs and fostering partnerships.
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As of April 2025, Gupshup' leadership includes:
Gupshup has been backed by several prominent investors over the years, including:
Gupshup has made several key strategic appointments in its executive team over the past year to bolster its growth and innovation, particularly in revenue, technology, and human resources. No major high-profile exits have been publicly announced recently.
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Gupshup primarily uses the [first].[last]@gupshup.io email format. This is a common structure for professional communication within the company.
[first].[last]@gupshup.io
Format
jane.doe@gupshup.io
Example
90%
Success rate
CXOToday.com • May 7, 2024
Gupshup announced the appointment of Saloni Vijay as its new Chief People Officer (CPO). Saloni will lead the company’s global HR strategy, focusing on talent acquisition, development, and fostering an innovative work culture....more
ETCIO.com • November 28, 2023
Gupshup has appointed Gaurav Kachru as its Chief Revenue Officer. In his new role, Kachru will be responsible for spearheading Gupshup’s global sales and revenue growth initiatives....more
Business Standard • June 12, 2023
Conversational engagement platform Gupshup has appointed Krishna Tammana, a former executive at Amazon and Twilio, as its Chief Technology Officer (CTO). Tammana will lead the technology strategy, engineering, and innovation efforts....more
TechCrunch • April 12, 2023
Gupshup unveiled ACE LLM, a new family of domain-specific large language models tailored for enterprise functions like marketing, commerce, support, HR and IT. This marks Gupshup's advancement in applying generative AI to business communications....more
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