407 ETR Concession Company Limited (407 ETR) operates and maintains the 108-kilometre Highway 407 ETR, the world's first all-electronic, open-access toll highway, located in the Greater Toronto Area, Ontario, Canada. The company is responsible for financing, designing, building, operating, and maintaining the highway under a 99-year concession agreement with the Province of Ontario, which commenced in 1999. 407 ETR provides a fast, safe, and reliable alternative to other congested routes, utilizing a system of transponders and video cameras for toll collection, ensuring a seamless experience for its users.
Serves as the central hub for corporate administration, customer service operations, traffic management, technology development, and financial operations for the 407 ETR.
The facility houses advanced traffic monitoring and control systems, a major customer call centre, and administrative offices. It's designed for efficient management of the highway's complex operations.
A professional environment focused on operational excellence, customer service, technological innovation, and safety. Employees often work in specialized teams managing different aspects of the toll road.
The headquarters is critical for the day-to-day operation and strategic management of the 407 ETR, ensuring smooth traffic flow, accurate tolling, and responsive customer support for millions of users.
407 ETR's direct operations are exclusively focused on the Highway 407 ETR in the Greater Toronto Area, Ontario, Canada. While its primary shareholders include international infrastructure investment firms, the company's operational services and customer base are geographically concentrated in this Canadian region. It does not operate toll roads or provide services in other countries directly.
6300 Steeles Avenue West
Woodbridge
Ontario
Canada
Address: Various locations along the 108km highway
To ensure rapid maintenance response, incident management, and continuous operation of tolling equipment and highway infrastructure across the entire length of the 407 ETR.
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As of April 2025, 407 ETR' leadership includes:
407 ETR has been backed by several prominent investors over the years, including:
The most significant executive change in the last 12 months is the announced transition of the President and CEO. Javier Tamargo will be succeeded by Andrés Sacristán, effective June 1, 2024.
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While 407 ETR does not publicly specify its internal email format, common corporate email patterns are often based on employee names. For customer service, specific departmental emails or contact forms on their website are provided.
Likely [firstinitial][lastname]@407etr.com or [firstname].[lastname]@407etr.com
Format
jsmith@407etr.com or john.smith@407etr.com
Example
70%
Success rate
407 ETR Newsroom • May 1, 2024
407 ETR announced its financial results for the first quarter of 2024, reporting increased revenues and traffic. The company also announced that Andrés Sacristán has been appointed President and Chief Executive Officer, effective June 1, 2024, succeeding Javier Tamargo....more
407 ETR Newsroom • February 7, 2024
407 ETR released its financial and traffic results for the full year 2023, highlighting a significant recovery in traffic volumes. The company also announced an adjustment to its monthly transponder lease fee effective March 1, 2024....more
407 ETR Newsroom • October 26, 2023
407 ETR reported its financial results for the third quarter of 2023, showing continued growth in traffic and revenue compared to the previous year, reflecting increased travel activity in the Greater Toronto Area....more
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