Salesforce is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, analytics, and application development. Salesforce's mission is to empower companies of every size and industry to connect with their customers in a whole new way through the power of AI, data, and CRM. Key products include Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Data Cloud, Tableau, MuleSoft, and Slack.
Serves as the global command center for operations, strategic decision-making, product innovation, and corporate governance. It houses key executive leadership, engineering, research and development, sales, marketing, and administrative teams.
Salesforce Tower, the tallest office building in San Francisco; 'Ohana Floors' at the top, offering 360-degree views and event space for employees, customers, and non-profit organizations; state-of-the-art technology and advanced sustainable design (LEED V4 Platinum certified).
Characterized by Salesforce's 'Ohana' philosophy, which emphasizes a deep-seated support system employees nurture inside and outside the company. It fosters a sense of family, collaboration, and giving back to the community. The culture promotes innovation, customer success, trust, equality, and sustainability within a dynamic and fast-paced tech environment.
The Salesforce Tower is a symbol of the company's significant growth, market leadership in the cloud computing and CRM space, and its strong commitment to the city of San Francisco. It represents a major landmark in the city's skyline and the tech industry.
Salesforce maintains a significant global presence with numerous offices, innovation centers, and data centers strategically located across the Americas, Europe, the Middle East, Africa (EMEA), and Asia-Pacific (APAC) regions. This worldwide network supports global sales operations, customer service and success, marketing initiatives, product development, research, and a thriving partner ecosystem, enabling Salesforce to serve its diverse customer base worldwide.
415 Mission Street
San Francisco
California
USA
Address: Salesforce Tower, 110 Bishopsgate, London, EC2N 4AY, UK
Serves as a key center for Salesforce's business across the EMEA region, fostering local customer relationships, partner ecosystem growth, and market expansion.
Address: Salesforce Tower, 1095 Avenue of the Americas, New York, NY 10036, USA
Supports key enterprise clients in major industries on the US East Coast, driving adoption of Salesforce solutions and ensuring customer success in a critical financial and business market.
Address: Salesforce Tower Tokyo, Nihonbashi 1-Chome Mitsui Building, 1-4-1 Nihonbashi, Chuo-ku, Tokyo 103-0027, Japan
Drives Salesforce's growth and presence in the strategically important Japanese market, catering to local business needs, cultural nuances, and fostering innovation with Japanese enterprises.
Address: Salesforce Tower Dublin, 70 Sir John Rogerson's Quay, Dublin 2, Ireland
Supports Salesforce's extensive customer base across Europe, providing multilingual support and contributing to the company's cloud infrastructure and service delivery.
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As of April 2025, Salesforce' leadership includes:
Salesforce has been backed by several prominent investors over the years, including:
Over the past 12-18 months, Salesforce has experienced several key executive transitions. These include strategic appointments, such as the new CEO for its Slack division, alongside notable departures as executives pursued new opportunities.
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Salesforce primarily utilizes a few common email formats for its employees. The most prevalent format is the first initial followed by the last name. Other formats may also be in use but are less common.
[first_initial][last]@salesforce.com
Format
jdoe@salesforce.com
Example
95%
Success rate
Salesforce Newsroom • 2024-05-29
Salesforce reported Q1 revenue of $9.13 billion, an 11% increase year-over-year. The company highlighted strong performance in its Data Cloud and AI initiatives and raised its full-year profit forecast....more
TechCrunch • 2024-02-28
Salesforce announced the general availability of Einstein Copilot for Sales Cloud and Service Cloud. This conversational AI assistant is designed to enhance CRM productivity by integrating generative AI capabilities directly into user workflows, assisting sales and service teams with tasks like summarizing records, drafting emails, and answering queries....more
Salesforce Newsroom • 2024-06-12
Salesforce announced the launch of its AI for Impact Accelerator, a new philanthropic initiative designed to provide nonprofits and educational institutions with the resources, pro bono expertise, and technology needed to leverage AI for social good and expand their impact....more
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