ServiceNow
ServiceNow's Overview
ServiceNow (NYSE: NOW) is a leading American digital workflow company that makes the world work better for everyone. Its cloud‑based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future of work. ServiceNow's core Now Platform offers IT workflows, employee workflows, customer workflows, and creator workflows, enabling businesses globally to improve operational efficiencies, manage projects, and automate services across IT, HR, customer service, and other enterprise domains.
Where is ServiceNow's Headquarters?
HQ Function
Serves as the global nerve center, housing executive leadership, primary research and development labs, product strategy, global marketing, and core corporate operations.
Notable Features:
A modern, multi-building campus featuring state-of-the-art facilities, open and collaborative workspaces, extensive employee amenities such as cafes, fitness centers, and outdoor recreational areas. The campus is designed with sustainability in mind.
Work Culture:
Known for its 'Hungry and Humble' ethos, ServiceNow fosters an innovative, fast-paced, and customer-centric work environment. The culture emphasizes teamwork ('Win as a Team'), creating a sense of belonging, and provides ample opportunities for professional growth and development.
HQ Significance:
Its strategic location in Silicon Valley provides ServiceNow with unparalleled access to top technology talent, a vibrant innovation ecosystem, and proximity to key partners and customers. The headquarters symbolizes the company's rapid growth and leadership in the enterprise cloud software market.
Values Reflected in HQ: The headquarters' design and atmosphere reflect ServiceNow's core values of innovation, customer success, collaboration, diversity and inclusion, and a strong commitment to employee well-being and environmental sustainability.
Location:
ServiceNow operates on a global scale, with a network of offices, innovation centers, and data centers strategically positioned across the Americas, Europe, the Middle East, Africa (EMEA), and the Asia-Pacific (APAC) region. This extensive international footprint supports worldwide sales operations, customer success programs, 24/7 multilingual technical support, collaborative research and development, and comprehensive professional services. The Now Platform is delivered globally, empowering organizations around the world to digitize their workflows, enhance productivity, and drive innovation.
Street Address:
2225 Lawson Lane
City:
Santa Clara
State/Province:
California
Country:
USA
ServiceNow's Global Presence
London, United Kingdom
Address: St. Magnus House, 3 Lower Thames St, London EC3R 6HD, UK
Acts as a strategic hub for ServiceNow's market expansion and customer engagement in the UK and the broader EMEA market, tailoring solutions to regional business requirements and regulatory landscapes.
Hyderabad, Telangana, India
Address: Building No. H06, Phoenix SEZ, SY No. 30(P), 34(P), 35(P) & 38(P), Hitec City 2, Gachibowli, Hyderabad – 500081, Telangana, India
Plays a critical role in ServiceNow's global product development lifecycle and its ability to provide continuous customer support. It leverages India's extensive tech talent pool to drive innovation and operational excellence.
Amsterdam, Netherlands
Address: Hoogoorddreef 5, 1101 BA Amsterdam, Netherlands
Supports ServiceNow's extensive operations in continental Europe, ensuring close collaboration with key customers and partners, and adapting offerings to meet local market demands and cultural nuances.
Tokyo, Japan
Address: Midtown Tower, 9-7-1 Akasaka, Minato-ku, Tokyo 107-6238, Japan
Drives ServiceNow's growth in the Japanese market by addressing specific needs of local businesses, fostering partnerships, and ensuring compliance with local regulations.
Buying Intent Signals for ServiceNow
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of ServiceNow
As of April 2025, ServiceNow' leadership includes:
Investors of ServiceNow
ServiceNow has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Over the past year, ServiceNow has strategically strengthened its leadership team with key appointments in product, alliances, and equity & inclusion, while also seeing some executive transitions. These changes aim to bolster ServiceNow's innovation capabilities and market growth.
Departures
New Appointments:
Technology (Tech Stack) used by ServiceNow
Discover the tools ServiceNow uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
ServiceNow Email Formats and Examples
ServiceNow typically uses the [first].[last] email format for its employees (e.g., jane.doe@servicenow.com). This is the most commonly observed pattern and is widely effective for reaching ServiceNow contacts. While other formats might exist in isolated cases, this structure is standard.
[first].[last]@servicenow.com
Format
john.doe@servicenow.com
Example
92%
Success rate
News and media
ServiceNow Press Room • May 7, 2024
ServiceNow Unveils Major AI-Powered Innovations on the Now Platform at Knowledge 2024
At its Knowledge 2024 event, ServiceNow announced significant advancements in its AI capabilities, including new generative AI features integrated into Now Assist. These innovations are designed to boost productivity, intelligence, and user experience across enterprise workflows, further solidifying ServiceNow's leadership in AI-driven automation....more
ServiceNow Press Room • April 24, 2024
ServiceNow Reports First Quarter 2024 Financial Results
ServiceNow announced strong financial performance for the first quarter of 2024, with subscription revenues reaching $2.521 billion, a 25% year-over-year increase (24.5% in constant currency). The company highlighted continued customer adoption and raised its full-year 2024 subscription revenue guidance, underscoring robust demand for its workflow automation solutions....more
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