360dialog is a prominent WhatsApp Business Solution Provider (BSP) enabling companies worldwide to communicate with their customers via the WhatsApp Business API. They offer a robust platform for businesses to manage customer interactions, send notifications, provide support, and engage in conversational commerce. Their focus is on providing scalable, reliable, and feature-rich solutions for enterprises of all sizes looking to leverage WhatsApp as a key communication channel. They are known for their straightforward API access, developer-friendly tools, and commitment to helping businesses unlock the full potential of WhatsApp for customer engagement.
The Berlin headquarters serves as the global operational and strategic center, housing core functions like product development, engineering, sales, marketing, and executive leadership.
Located in a vibrant district known for tech companies and startups, the office is likely a modern, open-plan space designed to foster collaboration and innovation. It benefits from excellent public transport links and proximity to other key businesses.
The work culture at 360dialog is described as dynamic, international, and fast-paced, with a strong emphasis on teamwork, technological innovation, and customer success. Employees often highlight the supportive environment and opportunities for growth.
Berlin's status as a leading European tech capital provides 360dialog with access to a rich talent pool, a strong network of tech companies, and a supportive ecosystem for growth and innovation in the messaging and communications space.
While primarily headquartered in Berlin, 360dialog supports a vast global client base across numerous countries. Their platform is designed for international use, enabling businesses worldwide to connect with customers through WhatsApp. Their global presence is further enhanced by remote teams and partnerships, ensuring they can serve diverse markets effectively. They actively participate in global tech events and cater to international compliance standards.
Torstraße 60
Berlin
Berlin
Germany
Address: N/A (Distributed Teams)
To provide localized expertise and support to a global clientele, tap into diverse talent pools, and maintain operational resilience across different time zones.
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As of April 2025, 360 Group' leadership includes:
360 Group has been backed by several prominent investors over the years, including:
360dialog has seen some key leadership appointments in the past year to strengthen its executive team for further growth. Notably, Daniel Envall was appointed CEO. Other recent hires include roles focusing on operations and finance.
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360dialog likely utilizes common corporate email formats. Based on typical patterns for tech companies of its size, the primary formats would be [first_initial][last]@360dialog.com or [first].[last]@360dialog.com. For example, for an employee named Jane Doe, the email could be jdoe@360dialog.com or jane.doe@360dialog.com.
[first_initial][last]@360dialog.com, [first].[last]@360dialog.com
Format
meichler@360dialog.com
Example
85%
Success rate
360dialog Blog / PR • August 1, 2023
360dialog announced the appointment of Daniel Envall as its new Chief Executive Officer. Envall brings a wealth of experience in scaling technology companies and is expected to lead 360dialog through its next phase of global growth and product innovation....more
MarTech Series • October 26, 2023
360dialog has officially launched its WhatsApp Broadcasting tool. This new feature is designed to empower large enterprises to send personalized, rich-media messages at scale via the WhatsApp Business Platform, enhancing customer engagement and marketing capabilities....more
TCV News • February 15, 2023
TCV, a leading growth equity firm, announced a significant investment in 360dialog. This partnership aims to accelerate 360dialog's product development and expand its global market presence as a premier WhatsApp Business API provider....more
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