Gupshup
Gupshup's Overview
Gupshup is a global leader in conversational engagement, enabling businesses to connect with customers through rich, interactive messaging experiences across over 30 channels, including SMS, WhatsApp, RCS, Instagram, and voice. They provide a comprehensive suite of tools and APIs for developers and enterprises to build and deploy chatbots, automated workflows, and personalized communication strategies. Gupshup powers billions of messages per month, helping businesses enhance customer acquisition, support, and retention through intelligent, AI-driven conversations. Their platform caters to diverse industries, empowering them to leverage the power of conversational AI for improved customer journeys and operational efficiency.
Where is Gupshup's Headquarters?
HQ Function
The San Francisco headquarters serves as the global corporate hub, focusing on strategic direction, international business development, investor relations, marketing, and leadership in technology innovation. It facilitates access to Silicon Valley's tech ecosystem and talent.
Notable Features:
The headquarters is situated in a modern office building in San Francisco's Financial District, equipped with contemporary amenities conducive to collaboration and innovation. Specific architectural details are not widely publicized, but the location offers prime connectivity.
Work Culture:
Gupshup's HQ fosters an innovative, agile, and customer-focused work culture. Employees are encouraged to be collaborative and drive advancements in conversational AI. The environment supports continuous learning and global teamwork within a fast-paced tech setting.
HQ Significance:
The San Francisco headquarters solidifies Gupshup's position in the North American market and as a global technology leader. Its Silicon Valley location is pivotal for attracting top talent, forging strategic partnerships, and remaining at the cutting edge of technological innovation.
Values Reflected in HQ: The choice of a San Francisco headquarters reflects Gupshup's global ambitions, commitment to cutting-edge innovation, and focus on growth. It aligns with values of technological leadership, strategic market presence, and access to premier talent.
Location:
Gupshup maintains a robust global presence with offices and operations across North America, Latin America, Europe, India, Southeast Asia, and the Middle East. This distributed network allows them to deliver localized sales, support, and product development, addressing diverse regional business needs and communication preferences. Their platform facilitates billions of messages worldwide, connecting businesses with their customers across international borders.
Street Address:
100 California Street, Suite 1250
City:
San Francisco
State/Province:
CA
Country:
USA
Gupshup's Global Presence
Mumbai, Maharashtra, India
Address: 7th Floor, Ackruti Star, MIDC Central Road, Andheri East, Mumbai – 400093, India
Serves as a key center for Gupshup's operations in India, one of its largest markets, and supports expansion across Southeast Asia and the Middle East by tailoring solutions to regional needs and languages.
Mexico City, Mexico
Address: Spaces Arquimedes 130, Polanco, Polanco IV Secc, Miguel Hidalgo, 11550 Ciudad de México, CDMX, Mexico
Drives the growth and adoption of Gupshup's platform across Latin America, addressing the unique communication requirements and digital trends of businesses within the region.
Buying Intent Signals for Gupshup
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Gupshup
As of April 2025, Gupshup' leadership includes:
Investors of Gupshup
Gupshup has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Gupshup has significantly strengthened its executive leadership over the past 12 months by appointing key personnel in people operations, international revenue, and global sales. These strategic hires are aimed at bolstering its global expansion and maintaining market leadership in conversational AI. No major executive departures have been publicly announced during this period.
New Appointments:
Technology (Tech Stack) used by Gupshup
Discover the tools Gupshup uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Gupshup Email Formats and Examples
Gupshup commonly utilizes the 'first.last@gupshup.io' email format for its employees. This pattern is prevalent in many technology companies and aids in professional communication. Other less common formats might exist but this is the most widely observed.
first.last@gupshup.io
Format
jane.doe@gupshup.io
Example
85%
Success rate
News and media
Business Standard • February 20, 2024
Gupshup partners with Google Cloud to bring Gen AI capabilities
Gupshup announced a strategic partnership with Google Cloud to integrate advanced generative AI capabilities, including Vertex AI and other large language models (LLMs), into its conversational engagement platform. This collaboration is set to empower businesses to create more sophisticated, intuitive, and effective conversational experiences for their customer interactions....more
CXOToday • November 15, 2023
Gupshup Launches ACE LLM for Enterprise-Grade Conversational AI
Gupshup unveiled ACE LLM, a new family of domain-specific large language models designed for various enterprise functions such as marketing, commerce, customer support, HR, and IT. This initiative aims to provide businesses with more accurate, contextually relevant, and cost-efficient AI solutions for a wide range of conversational applications, enhancing their operational efficiency....more
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