Flexport is a modern freight forwarder and logistics platform leveraging technology to help businesses of all sizes manage their global supply chains. The company offers a comprehensive suite of services including ocean, air, and truck freight, customs brokerage, trade finance, insurance, and warehousing. Flexport's mission is to make global trade easier and more accessible for everyone by providing enhanced visibility, control, and efficiency through its software platform and dedicated logistics experts. Despite recent industry-wide challenges and internal restructuring, Flexport continues to be a significant innovator in digitizing the traditionally complex logistics industry, focusing on customer needs and technological advancement.
Flexport's global headquarters serves as the primary hub for executive leadership, core engineering and product development teams, global strategy, finance, and central operations management.
Modern office space located in San Francisco's SoMa (South of Market) district, an area renowned for its concentration of tech companies. The facility is designed to foster collaboration and innovation, featuring open-plan layouts, advanced technology-enabled meeting spaces, and amenities typical of a leading technology firm.
The work culture at Flexport HQ is generally characterized as fast-paced, innovative, and tech-driven, with a strong emphasis on solving complex logistical challenges for global clients. There's a focus on customer obsession, problem-solving, and fostering a global mindset. Recent organizational changes aim to reinforce a culture of efficiency, accountability, and sustainable growth.
The San Francisco headquarters is strategically important due to its location in a major global hub for technology and international trade. This provides Flexport with access to top engineering and business talent, venture capital, and proximity to key Pacific trade routes and a vibrant ecosystem of innovation.
Flexport maintains a significant global presence with a network of offices and partnerships across North America, Europe, Asia, South America, and Australia. The company supports a comprehensive range of global logistics functions including international freight forwarding (ocean, air, trucking), customs brokerage, warehousing and fulfillment, cargo insurance, trade finance, and advanced supply chain visibility and analytics delivered through its proprietary technology platform.
333 Brannan St
San Francisco
California
USA
Address: Kabelweg 57, 1014 BA Amsterdam, Netherlands
Strategically positioned to leverage Amsterdam's major port and Schiphol Airport, facilitating trade flows within Europe and serving as a crucial link between Europe and other global markets.
Address: Millennium City Phase V, BEA Tower, 418 Kwun Tong Road, Kwun Tong, Kowloon, Hong Kong
Essential for managing the high volume of trade originating from Asia, particularly mainland China. Provides on-the-ground support and local expertise in one of the world's most critical manufacturing and export regions.
Address: 175 Varick St, New York, NY 10014, USA
Provides strategic access to major Atlantic ports and East Coast trade lanes, serving a large concentration of US importers and exporters.
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As of April 2025, Flexport' leadership includes:
Flexport has been backed by several prominent investors over the years, including:
Flexport has undergone significant executive leadership changes in the past 12-18 months, most notably with founder Ryan Petersen returning as CEO in September 2023. This transition was accompanied by several new key appointments to the C-suite and executive team, including a new CFO, CCO, Head of Global Operations, and CHRO, aimed at restructuring and refocusing the company. Concurrently, several executives from the previous leadership team departed.
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Flexport commonly utilizes several email formats for its employees. The most prevalent structures include the first initial followed by the last name (e.g., jdoe@flexport.com), the full first name separated from the last name by a period (e.g., jane.doe@flexport.com), or simply the first name (e.g. john@flexport.com). While variations might exist, these formats are widely observed.
[first_initial][last]@flexport.com, [first].[last]@flexport.com, [first]@flexport.com
Format
jdoe@flexport.com, jane.doe@flexport.com, john@flexport.com
Example
90%
Success rate
TechCrunch • 2024-01-18
Flexport conducted a significant round of layoffs in January 2024, reducing its workforce by approximately 20%. This move was part of returning CEO Ryan Petersen's strategy to streamline operations, cut costs, and refocus the company on its core freight forwarding business and path to profitability....more
CNBC • 2023-09-07
In a sudden development, Flexport CEO Dave Clark announced his resignation after just a year in the role. Company founder Ryan Petersen confirmed he would be returning as CEO, signaling a potential shift in strategy for the logistics technology firm....more
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