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Gupshup's Overview

Total employees800
HeadquartersSan Francisco
Founded2004

Gupshup is a global leader in conversational engagement, enabling businesses to build intuitive and rich conversational experiences with their customers across diverse messaging channels. Leveraging AI and advanced automation, Gupshup's platform empowers enterprises in sectors like banking, e-commerce, travel, and healthcare to enhance customer communication, drive marketing efforts, and streamline support services. They offer a comprehensive suite of tools for creating, deploying, managing, and optimizing chatbots and other conversational AI solutions on platforms including SMS, WhatsApp, RCS, Instagram, and more.

Where is Gupshup's Headquarters?

HQ Function

The San Francisco headquarters serves as the primary hub for Gupshup's strategic leadership, global marketing, business development, investor relations, and advanced research and development initiatives.

Notable Features:

The office is likely a modern workspace designed to foster collaboration and innovation, typical of Silicon Valley tech companies, with open-plan areas, meeting rooms equipped with advanced technology, and employee amenities.

Work Culture:

Gupshup promotes a work culture centered on innovation, customer-centricity, and rapid growth. Employees often describe it as a fast-paced environment that encourages learning, teamwork, and taking initiative in the evolving field of conversational AI.

HQ Significance:

The headquarters' location in Silicon Valley provides Gupshup with direct access to a rich talent pool, venture capital, technological advancements, and a network of potential partners and clients, crucial for its global operations and innovation.

Values Reflected in HQ: The headquarters likely reflects Gupshup's values of innovation, global connectivity, and cutting-edge technology through its design, location, and operational focus.

Location:

Gupshup maintains a significant global presence with offices and operations across North America, India, Southeast Asia, Latin America, Europe, and the Middle East. This widespread network supports a diverse international clientele by providing localized sales, customer success, engineering, and market development functions. Their platform powers billions of messages monthly for businesses worldwide, underscoring their ability to cater to varied industries and regulatory landscapes globally.

Street Address:

50 California St, Suite 1500

City:

San Francisco

State/Province:

CA

Country:

USA

Gupshup's Global Presence

Mumbai, Maharashtra/India

Address: Gupshup Technologies India Pvt. Ltd., 602, 6th Floor, Ackruti Star, MIDC Central Road, Andheri (E), Mumbai - 400093

Acts as a strategic hub for Gupshup's extensive operations in India and Southeast Asia, leveraging local talent for product innovation and catering to the region's burgeoning digital communication needs.

Indore, Madhya Pradesh/India

Address: 102, First Floor, Brilliant Solitaire, Scheme No 78, Part II, Indore, Madhya Pradesh 452010

Supports Gupshup's growth by tapping into the tech talent pool in Tier-2 Indian cities and expanding its development and support infrastructure.

Bengaluru, Karnataka/India

Address: Gupshup Technologies, WeWork Prestige Cube, Site No. 26, Laskar Hosur Road, Adugodi, Bangalore - 560030

Strengthens Gupshup's R&D capabilities and market penetration in South India, a key region for technology and enterprise clients.

Dubai/UAE

Address: One JLT, Jumeirah Lake Towers, Dubai, UAE

Drives Gupshup's expansion in the MEA region, catering to the increasing demand for digital customer engagement solutions.

Buying Intent Signals for Gupshup

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Gupshup

As of April 2025, Gupshup' leadership includes:

Beerud Sheth - Co-founder & CEO
Ravi Sundararajan - Chief Operating Officer
Krishna Tammana - Chief Technology Officer
Gaurav Kachhawa - Chief Product Officer

Investors of Gupshup

Gupshup has been backed by several prominent investors over the years, including:

Tiger Global Management
Fidelity Management and Research Company
Think Investments
Malabar Investment Advisors
Harbor Spring Capital
CRV (Charles River Ventures)
Helion Venture Partners

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits0

Gupshup has strategically strengthened its leadership team over the past year to support its rapid growth and expansion into new markets and product areas. Key appointments have been made to bolster product innovation, operational excellence, and global sales.

New Appointments:

Salil Tomar, Salil Tomar appointed to lead international sales and market expansion, bringing extensive experience in scaling global SaaS businesses.

Technology (Tech Stack) used by Gupshup

Discover the tools Gupshup uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Gupshup Email Formats and Examples

Gupshup commonly uses the [first].[last]@gupshup.io email format for its employees. Variations might exist, but this is the most frequently observed pattern.

[first].[last]@gupshup.io

Format

beerud.sheth@gupshup.io

Example

85%

Success rate

News and media

Gupshup Blog2024-02-20

Gupshup news title: Gupshup Unveils ACE LLM, World’s First Family of Domain-Specific LLMs for Enterprises

Gupshup announced the launch of ACE LLM, a family of domain-specific Large Language Models specialized for functions like marketing, commerce, support, HR, and IT, and for various industries including banking, retail, and utilities. This aims to provide enterprises with more accurate and cost-effective AI solutions....more

PR Newswire2023-09-05

Gupshup news title: Gupshup.io Appoints Salil Tomar as Chief Revenue Officer, International Business

Gupshup announced the appointment of Salil Tomar as Chief Revenue Officer for its international business. Tomar will lead Gupshup's global sales strategy and execution for all markets outside of India and the Americas, focusing on driving growth and market share expansion....more

TechCrunch2022-05-04

Gupshup news title: Gupshup acquires conversational AI startup AskSid to broaden e-commerce offerings

Gupshup acquired AskSid, a conversational AI provider for e-commerce businesses. This acquisition aims to strengthen Gupshup's AI-powered conversational solutions for e-commerce, retail, and D2C brands, enhancing its capabilities in automating customer experiences....more

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