Gupshup is a global leader in conversational engagement, enabling businesses to build intuitive and rich conversational experiences with their customers across diverse messaging channels. Leveraging AI and advanced automation, Gupshup's platform empowers enterprises in sectors like banking, e-commerce, travel, and healthcare to enhance customer communication, drive marketing efforts, and streamline support services. They offer a comprehensive suite of tools for creating, deploying, managing, and optimizing chatbots and other conversational AI solutions on platforms including SMS, WhatsApp, RCS, Instagram, and more.
The San Francisco headquarters serves as the primary hub for Gupshup's strategic leadership, global marketing, business development, investor relations, and advanced research and development initiatives.
The office is likely a modern workspace designed to foster collaboration and innovation, typical of Silicon Valley tech companies, with open-plan areas, meeting rooms equipped with advanced technology, and employee amenities.
Gupshup promotes a work culture centered on innovation, customer-centricity, and rapid growth. Employees often describe it as a fast-paced environment that encourages learning, teamwork, and taking initiative in the evolving field of conversational AI.
The headquarters' location in Silicon Valley provides Gupshup with direct access to a rich talent pool, venture capital, technological advancements, and a network of potential partners and clients, crucial for its global operations and innovation.
Gupshup maintains a significant global presence with offices and operations across North America, India, Southeast Asia, Latin America, Europe, and the Middle East. This widespread network supports a diverse international clientele by providing localized sales, customer success, engineering, and market development functions. Their platform powers billions of messages monthly for businesses worldwide, underscoring their ability to cater to varied industries and regulatory landscapes globally.
50 California St, Suite 1500
San Francisco
CA
USA
Address: Gupshup Technologies India Pvt. Ltd., 602, 6th Floor, Ackruti Star, MIDC Central Road, Andheri (E), Mumbai - 400093
Acts as a strategic hub for Gupshup's extensive operations in India and Southeast Asia, leveraging local talent for product innovation and catering to the region's burgeoning digital communication needs.
Address: 102, First Floor, Brilliant Solitaire, Scheme No 78, Part II, Indore, Madhya Pradesh 452010
Supports Gupshup's growth by tapping into the tech talent pool in Tier-2 Indian cities and expanding its development and support infrastructure.
Address: Gupshup Technologies, WeWork Prestige Cube, Site No. 26, Laskar Hosur Road, Adugodi, Bangalore - 560030
Strengthens Gupshup's R&D capabilities and market penetration in South India, a key region for technology and enterprise clients.
Address: One JLT, Jumeirah Lake Towers, Dubai, UAE
Drives Gupshup's expansion in the MEA region, catering to the increasing demand for digital customer engagement solutions.
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As of April 2025, Gupshup' leadership includes:
Gupshup has been backed by several prominent investors over the years, including:
Gupshup has strategically strengthened its leadership team over the past year to support its rapid growth and expansion into new markets and product areas. Key appointments have been made to bolster product innovation, operational excellence, and global sales.
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Gupshup commonly uses the [first].[last]@gupshup.io email format for its employees. Variations might exist, but this is the most frequently observed pattern.
[first].[last]@gupshup.io
Format
beerud.sheth@gupshup.io
Example
85%
Success rate
Gupshup Blog • 2024-02-20
Gupshup announced the launch of ACE LLM, a family of domain-specific Large Language Models specialized for functions like marketing, commerce, support, HR, and IT, and for various industries including banking, retail, and utilities. This aims to provide enterprises with more accurate and cost-effective AI solutions....more
PR Newswire • 2023-09-05
Gupshup announced the appointment of Salil Tomar as Chief Revenue Officer for its international business. Tomar will lead Gupshup's global sales strategy and execution for all markets outside of India and the Americas, focusing on driving growth and market share expansion....more
TechCrunch • 2022-05-04
Gupshup acquired AskSid, a conversational AI provider for e-commerce businesses. This acquisition aims to strengthen Gupshup's AI-powered conversational solutions for e-commerce, retail, and D2C brands, enhancing its capabilities in automating customer experiences....more
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