ServiceNow
ServiceNow's Overview
ServiceNow (NYSE: NOW) is an American software company based in Santa Clara, California that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. Founded by Fred Luddy in 2004, ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM), allowing users to manage projects, teams and customer interactions via a variety of apps and plugins. ServiceNow's platform, the Now Platform, enables organizations to streamline service delivery, automate processes, and improve operational efficiency across various departments including IT, HR, Customer Service, and more. They aim to 'make the world of work, work better for people' by delivering intuitive experiences and unlocking productivity.
Where is ServiceNow's Headquarters?
HQ Function
Serves as the central hub for global operations, executive leadership, strategic planning, product development, and core corporate functions.
Notable Features:
Modern, multi-building campus designed to foster collaboration and innovation, featuring employee amenities, green spaces, and advanced technology infrastructure. The campus is designed with sustainability in mind.
Work Culture:
The headquarters fosters a dynamic and innovative work culture, emphasizing collaboration, customer success, diversity, and employee well-being. It's a fast-paced environment focused on solving complex customer challenges.
HQ Significance:
The Santa Clara headquarters is pivotal for ServiceNow's strategic direction, research and development efforts, and as a showcase for its own platform in action, demonstrating modern workplace solutions.
Values Reflected in HQ: The headquarters' design and operations reflect ServiceNow's values of innovation, customer-centricity, teamwork ('Win as a team'), and creating great experiences.
Location:
ServiceNow maintains a significant global presence with offices and operations across the Americas, Europe, the Middle East, Africa (EMEA), and Asia-Pacific (APAC). This worldwide network supports global sales, customer service, technical support, professional services, and research and development. Key functions distributed globally include regional sales headquarters, development centers, data centers to support its cloud platform, and customer support hubs ensuring 24/7 assistance for its international clientele.
Street Address:
2225 Lawson Lane
City:
Santa Clara
State/Province:
California
Country:
USA
ServiceNow's Global Presence
Amsterdam, Netherlands
Address: Hoekenrode 3, 1102 BR Amsterdam
Supports growth and customer success across the Benelux region and wider Europe, providing localized services and fostering innovation within the European market.
London, United Kingdom
Address: The Walbrook Building, 25 Walbrook, London EC4N 8AF
Drives business development, customer relationship management, and service delivery for clients in the UK and Ireland, and supports broader EMEA strategies.
Hyderabad, India
Address: Building No. H06, Phoenix SEZ, SYKA Hitec City 2, Gachibowli, Hyderabad, Telangana 500081
Leverages India's extensive tech talent pool for software development, global customer support, and operational excellence, contributing significantly to ServiceNow's global product roadmap.
Staines-upon-Thames, United Kingdom
Address: ServiceNow House, The Causeway, Staines-upon-Thames, TW18 3AP
Contributes to product development and provides specialized support for the UK and European markets.
Buying Intent Signals for ServiceNow
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of ServiceNow
As of April 2025, ServiceNow' leadership includes:
Investors of ServiceNow
ServiceNow has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
ServiceNow has made key leadership appointments in the past 12-18 months to strengthen its executive team, particularly enhancing its People and Platform divisions. These changes reflect the company's focus on continued growth and innovation.
Departures
New Appointments:
Technology (Tech Stack) used by ServiceNow
Discover the tools ServiceNow uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
ServiceNow Email Formats and Examples
ServiceNow primarily uses the 'firstname.lastname' email format. This is a common structure for professional communication within the company.
firstname.lastname@servicenow.com
Format
john.doe@servicenow.com
Example
90%
Success rate
News and media
ServiceNow Press Release • May 21, 2024
ServiceNow: New Now Platform Washington, D.C. release supercharges intelligent automation
ServiceNow announced its Now Platform Washington, D.C. release, featuring new AI-powered solutions designed to boost intelligent automation and accelerate value for customers....more
Reuters • April 24, 2024
ServiceNow lifts annual subscription revenue forecast as Q1 results beat
ServiceNow raised its full-year subscription revenue forecast after reporting better-than-expected first-quarter results, driven by strong demand for its workflow automation software incorporating generative AI capabilities....more
ServiceNow Blogs • May 7, 2024
Knowledge 2024: A new era of intelligent automation
Recap of ServiceNow's Knowledge 2024 event, highlighting major announcements including advancements in Generative AI, new platform capabilities, and strategic partnerships aimed at transforming work with intelligent automation....more
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