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ServiceNow's Overview

Total employees22668
HeadquartersSanta Clara
Founded2004

ServiceNow (NYSE: NOW) is a leading American digital workflow company that helps organizations manage digital workflows for enterprise operations. Its cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. ServiceNow provides a comprehensive suite of services for IT, employee, and customer workflows, enabling businesses to operate more efficiently and effectively by automating and optimizing business processes. The company serves a wide range of industries globally, helping them to improve their operational efficiencies, employee engagement, and customer satisfaction.

Where is ServiceNow's Headquarters?

HQ Function

The Santa Clara headquarters serves as the primary center for ServiceNow's executive leadership, global strategy formulation, core platform research and development, and corporate operations.

Notable Features:

The campus features modern architecture with state-of-the-art facilities, collaborative workspaces designed to foster innovation, and various employee amenities such as cafes, fitness areas, and green spaces. It's designed with sustainability in mind.

Work Culture:

ServiceNow's headquarters fosters an innovative, fast-paced, and collaborative work environment. The culture emphasizes customer success, diversity and inclusion, and core values like 'Win as a team,' 'Create belonging,' 'Stay hungry and humble,' and 'Deliver customer success.'

HQ Significance:

Its Silicon Valley location provides ServiceNow with crucial access to a rich talent pool, a vibrant ecosystem of technology partners and startups, and proximity to key customers and investors. It symbolizes the company's status as a major player in the enterprise software industry.

Values Reflected in HQ: The headquarters' design and operations reflect ServiceNow's commitment to innovation, collaboration, sustainability, and employee well-being, creating an environment conducive to creativity and productivity.

Location:

ServiceNow maintains a robust global presence to support its worldwide customer base. Operations are strategically distributed across the Americas, Europe, Middle East, Africa (EMEA), and Asia Pacific and Japan (APJ). This extensive network includes offices for sales, marketing, customer support, professional services, research and development, and data centers, ensuring comprehensive global coverage and localized support for its diverse clientele.

Street Address:

2225 Lawson Lane

City:

Santa Clara

State/Province:

California

Country:

USA

ServiceNow's Global Presence

Amsterdam, Netherlands

Address: Hoekenrode 3, 1102 BR Amsterdam, Netherlands

Facilitates engagement with European customers and partners, drives market expansion across EMEA, and supports localization of ServiceNow's offerings for the diverse regional market needs.

Hyderabad, Telangana, India

Address: Salarpuria Sattva Knowledge City, HITEC City, Hyderabad, Telangana 500081, India

Acts as a critical hub for global product development, innovation, and providing support services. Leverages India's vast tech talent pool to support ServiceNow's global growth and operations in the APJ region.

London, United Kingdom

Address: The Broadgate Tower, 20 Primrose St, London EC2A 2EW, United Kingdom

Drives ServiceNow's business in the UK, a key financial and technological hub, and supports multinational clients headquartered or operating in the region.

Buying Intent Signals for ServiceNow

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of ServiceNow

As of April 2025, ServiceNow' leadership includes:

Bill McDermott - Chairman and Chief Executive Officer
Gina Mastantuono - Chief Financial Officer
Chirantan "CJ" Desai - President and Chief Operating Officer
Jacqui Canney - Chief People Officer
Nick Tzitzon - Chief Strategy and Corporate Affairs Officer
Chris Bedi - Chief Digital Information Officer

Investors of ServiceNow

ServiceNow has been backed by several prominent investors over the years, including:

The Vanguard Group
BlackRock Inc.
FMR LLC (Fidelity)
Price T. Rowe Associates Inc.
State Street Corporation
JMI Equity (Early Stage)
Sequoia Capital (Early Stage)
Greylock Partners (Early Stage)

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits0

ServiceNow has seen strategic additions to its executive team over the past year, focusing on strengthening its product and operational leadership. Notable appointments include key roles in operations management. No major C-suite departures have been publicly highlighted in the immediate recent months, indicating stability at the top.

New Appointments:

Sukumar Rathnam, Sukumar Rathnam appointed to lead ServiceNow's Operations Management business, joining from Uber where he served as Chief Technology Officer.

Technology (Tech Stack) used by ServiceNow

Discover the tools ServiceNow uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

ServiceNow Email Formats and Examples

ServiceNow typically utilizes a standard email format for its employees, most commonly combining the employee's first and last name. While variations might exist for specific roles or regions, the primary format is widely adopted.

first.last@servicenow.com

Format

john.doe@servicenow.com

Example

90%

Success rate

News and media

ServiceNow Press ReleaseJune 4, 2024

ServiceNow News: Uber CTO Sukumar Rathnam Joins ServiceNow to Lead Operations Management Business

ServiceNow announced that Sukumar Rathnam, chief technology officer (CTO) at Uber, will join ServiceNow as executive vice president and general manager (GM), Operations Management, effective September 2024. Rathnam will report to President and Chief Operating Officer CJ Desai....more

ServiceNow Press ReleaseMay 7, 2024

ServiceNow News: ServiceNow Announces First Quarter 2024 Financial Results

ServiceNow announced financial results for its first quarter ended March 31, 2024, with subscription revenues of $2.52 billion, representing 25% year-over-year growth. The company highlighted strong customer demand for its platform....more

ReutersFebruary 29, 2024

ServiceNow News: ServiceNow to acquire intelligent automation firm Atris AI

ServiceNow announced it has signed an agreement to acquire Atris AI, an early-stage company founded on the promise of building trustworthy AI that can reason, learn, and act across enterprise functions....more

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