ServiceNow (NYSE: NOW) is a leading American digital workflow company that helps organizations manage digital workflows for enterprise operations. Its cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. ServiceNow provides a comprehensive suite of services for IT, employee, and customer workflows, enabling businesses to operate more efficiently and effectively by automating and optimizing business processes. The company serves a wide range of industries globally, helping them to improve their operational efficiencies, employee engagement, and customer satisfaction.
The Santa Clara headquarters serves as the primary center for ServiceNow's executive leadership, global strategy formulation, core platform research and development, and corporate operations.
The campus features modern architecture with state-of-the-art facilities, collaborative workspaces designed to foster innovation, and various employee amenities such as cafes, fitness areas, and green spaces. It's designed with sustainability in mind.
ServiceNow's headquarters fosters an innovative, fast-paced, and collaborative work environment. The culture emphasizes customer success, diversity and inclusion, and core values like 'Win as a team,' 'Create belonging,' 'Stay hungry and humble,' and 'Deliver customer success.'
Its Silicon Valley location provides ServiceNow with crucial access to a rich talent pool, a vibrant ecosystem of technology partners and startups, and proximity to key customers and investors. It symbolizes the company's status as a major player in the enterprise software industry.
ServiceNow maintains a robust global presence to support its worldwide customer base. Operations are strategically distributed across the Americas, Europe, Middle East, Africa (EMEA), and Asia Pacific and Japan (APJ). This extensive network includes offices for sales, marketing, customer support, professional services, research and development, and data centers, ensuring comprehensive global coverage and localized support for its diverse clientele.
2225 Lawson Lane
Santa Clara
California
USA
Address: Hoekenrode 3, 1102 BR Amsterdam, Netherlands
Facilitates engagement with European customers and partners, drives market expansion across EMEA, and supports localization of ServiceNow's offerings for the diverse regional market needs.
Address: Salarpuria Sattva Knowledge City, HITEC City, Hyderabad, Telangana 500081, India
Acts as a critical hub for global product development, innovation, and providing support services. Leverages India's vast tech talent pool to support ServiceNow's global growth and operations in the APJ region.
Address: The Broadgate Tower, 20 Primrose St, London EC2A 2EW, United Kingdom
Drives ServiceNow's business in the UK, a key financial and technological hub, and supports multinational clients headquartered or operating in the region.
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As of April 2025, ServiceNow' leadership includes:
ServiceNow has been backed by several prominent investors over the years, including:
ServiceNow has seen strategic additions to its executive team over the past year, focusing on strengthening its product and operational leadership. Notable appointments include key roles in operations management. No major C-suite departures have been publicly highlighted in the immediate recent months, indicating stability at the top.
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ServiceNow typically utilizes a standard email format for its employees, most commonly combining the employee's first and last name. While variations might exist for specific roles or regions, the primary format is widely adopted.
first.last@servicenow.com
Format
john.doe@servicenow.com
Example
90%
Success rate
ServiceNow Press Release • June 4, 2024
ServiceNow announced that Sukumar Rathnam, chief technology officer (CTO) at Uber, will join ServiceNow as executive vice president and general manager (GM), Operations Management, effective September 2024. Rathnam will report to President and Chief Operating Officer CJ Desai....more
ServiceNow Press Release • May 7, 2024
ServiceNow announced financial results for its first quarter ended March 31, 2024, with subscription revenues of $2.52 billion, representing 25% year-over-year growth. The company highlighted strong customer demand for its platform....more
Reuters • February 29, 2024
ServiceNow announced it has signed an agreement to acquire Atris AI, an early-stage company founded on the promise of building trustworthy AI that can reason, learn, and act across enterprise functions....more
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