Gupshup
Gupshup's Overview
Gupshup is a global leader in conversational engagement, empowering businesses to connect with customers across a multitude of messaging channels. Their platform provides a comprehensive suite of tools for building, deploying, and managing chatbots, automating messaging campaigns, and creating rich conversational experiences. Gupshup helps enterprises worldwide enhance customer engagement, automate customer support, and drive sales through popular channels like WhatsApp, SMS, RCS, Instagram, Voice, and others. They cater to a diverse range of industries, including e-commerce, banking, finance, retail, and technology, enabling them to leverage the power of conversations.
Where is Gupshup's Headquarters?
HQ Function
Serves as Gupshup's global headquarters and a key strategic hub for its operations in North America, including business development, investor relations, and corporate strategy.
Notable Features:
Modern office space located in a prominent San Francisco business district, equipped with advanced technology to support a global tech company and designed to foster collaboration and innovation.
Work Culture:
A dynamic and innovative work culture characteristic of Silicon Valley tech firms, emphasizing fast-paced development, creative problem-solving, and a drive for leadership in the conversational AI and messaging space. It fosters a collaborative environment with a strong focus on global market impact and customer success.
HQ Significance:
Represents Gupshup's strategic presence within the US technology ecosystem, facilitating access to top talent, investment opportunities, and key North American enterprise clients. It is central to their global growth strategy and market leadership ambitions.
Values Reflected in HQ: The headquarters embodies Gupshup's core values of innovation, customer-centricity, global ambition, and technological excellence through its strategic location and operational focus.
Location:
Gupshup operates globally with key offices in North America (San Francisco), Asia (Mumbai, Singapore, Jakarta, Bangalore, Delhi), Europe (London), Latin America (Mexico City, Sao Paulo), and the Middle East (Dubai). This extensive network is supported by a distributed team, enabling Gupshup to serve its diverse international clientele effectively. They provide localized sales, customer success, engineering, and marketing functions across these continents, allowing them to cater to unique market needs and deliver tailored conversational AI solutions worldwide.
Street Address:
100 California Street, Suite 650
City:
San Francisco
State/Province:
California
Country:
USA
Gupshup's Global Presence
Mumbai, Maharashtra, India
Address: Gupshup Technology India Pvt. Ltd., 8th Floor, Godrej One, Pirojshanagar, Vikhroli (E), Mumbai – 400079, India
Serves as a critical center for Gupshup's extensive operations in India, a key market for conversational messaging, and acts as a primary base for its large pool of engineering and operational talent.
Singapore, Singapore
Address: Level 39, Marina Bay Financial Centre Tower 2, 10 Marina Boulevard, Singapore 018983
To expand Gupshup's footprint across ASEAN countries and cater to the increasing adoption of conversational AI and messaging solutions by businesses throughout the region.
London, United Kingdom
Address: Office presence in Central London
To strengthen Gupshup's presence in Europe and address the growing regional demand for sophisticated enterprise conversational messaging platforms.
Dubai, UAE
Address: Office presence in Dubai
To cater to the growing demand for conversational commerce and support solutions in the MEA region and expand Gupshup's services to businesses there.
Buying Intent Signals for Gupshup
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Gupshup
As of April 2025, Gupshup' leadership includes:
Investors of Gupshup
Gupshup has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Gupshup strengthened its executive leadership over the past year, notably with a new Chief Financial Officer. These changes aim to support the company's continued growth and strategic initiatives in the conversational AI market.
Departures
New Appointments:
Technology (Tech Stack) used by Gupshup
Discover the tools Gupshup uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Gupshup Email Formats and Examples
Gupshup primarily uses the [first].[last]@gupshup.io email format for its employees. This is a common and professional structure for corporate communications. Other less common formats might exist but this is the most prevalent.
[first].[last]@gupshup.io
Format
beerud.sheth@gupshup.io
Example
85%
Success rate
News and media
PR Newswire • February 20, 2024
Gupshup Appoints Saloni Ramani as Chief Financial Officer
Gupshup announced the appointment of Saloni Ramani as its new Chief Financial Officer (CFO). Saloni brings over 20 years of experience in finance and strategy, previously serving in leadership roles at complex, high-growth global companies....more
Gupshup Blog / Business Wire • October 26, 2023
Gupshup Launches ACE LLM: Domain-Specific Large Language Models Optimized for Enterprise Functions
Gupshup introduced ACE LLM, a new family of domain-specific large language models tailored for various enterprise functions including marketing, commerce, support, HR, and IT. These models are designed to offer more accurate, relevant, and cost-effective generative AI capabilities for businesses....more
Gupshup Blog / PR Newswire • May 10, 2023
Gupshup Unveils Auto Bot Builder, an Industry-First Gen AI Tool to Build Advanced Chatbots in Minutes
Gupshup launched Auto Bot Builder, a tool leveraging generative AI (such as GPT models) to enable businesses to create sophisticated enterprise-grade chatbots quickly. The tool can automatically generate a chatbot by ingesting content from a website, documents, or a knowledge base....more
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