Gupshup is a global leader in conversational engagement, enabling businesses to better connect and interact with their customers through AI-enhanced messaging across over 30 channels. The platform offers a comprehensive suite of tools for building, deploying, and managing chatbots, automated customer support, conversational marketing, and commerce. Gupshup empowers enterprises to deliver rich, interactive experiences, fostering customer loyalty and driving business growth in the digital-first world.
Serves as the main corporate office, overseeing global strategy, product innovation, marketing, and business development. It's a key hub for engaging with partners and investors in the tech industry.
Modern office facilities designed to foster collaboration and innovation, equipped with advanced technology infrastructure to support a dynamic global team.
Characterized by a fast-paced, innovative, and collaborative environment. Employees are encouraged to be agile, customer-focused, and to contribute to cutting-edge advancements in conversational AI.
Its Silicon Valley location provides access to top talent, venture capital, and a network of tech leaders, crucial for Gupshup's growth and leadership in the conversational AI space.
Gupshup operates globally, providing its conversational engagement platform and solutions to businesses across North America, Latin America, Europe, India, Southeast Asia, and the Middle East. The company supports diverse industries worldwide with localized services, sales, and customer support teams, ensuring businesses can effectively engage with their customers on preferred messaging channels.
355 Bryant Street, Suite #403
San Francisco
California
USA
Address: Gupshup Technologies Pvt Ltd, The Ruby, 10th Floor, Senapati Bapat Marg, Dadar (West), Mumbai – 400028
Serves as a critical center for Gupshup's large Indian market, driving innovation in vernacular conversational AI and supporting a vast client base in the region.
Address: Gupshup Technologies Pvt. Ltd., Indiqube Edge, Khata No.571, Outer Ring Road, Bellandur, Varthur Hobli, Bengaluru Urban, Bengaluru-560103
Leverages Bangalore's status as India's Silicon Valley to attract top tech talent and drive innovation for Gupshup's global product offerings.
Address: Office 2403, Indigo Icon Tower, Cluster F, Jumeirah Lake Towers, Dubai, UAE
Expands Gupshup's footprint in the rapidly growing MEA region, catering to local business needs for conversational AI solutions.
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As of April 2025, Gupshup' leadership includes:
Gupshup has been backed by several prominent investors over the years, including:
Gupshup has continued to strengthen its leadership team with strategic appointments to support its global expansion and product innovation. While major exits are not prominently publicized, the company focuses on augmenting its executive capabilities.
Discover the tools Gupshup uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Gupshup primarily uses the 'first.last' email format for its employees. Understanding the common email patterns can be helpful for professional communication.
[first].[last]@gupshup.io
Format
jane.doe@gupshup.io
Example
90%
Success rate
Business Wire • April 16, 2024
Gupshup.io announced the launch of ACE LLM, a family of domain-specific Large Language Models specialized for functions like marketing, commerce, support, HR, IT, and for vertical industries like banking, retail, utilities and more. ACE LLM is designed to provide more accurate and relevant AI-driven conversational experiences....more
PR Newswire • April 09, 2024
Gupshup.io and Karix.io, a TATA Communications company, have formed a strategic partnership to empower businesses with enhanced customer engagement solutions in India. This collaboration aims to leverage Gupshup's conversational AI platform with Karix's strong enterprise communication capabilities....more
Gupshup Blog / Press Release • October 26, 2023
Gupshup announced the appointment of Fouad Audit as its Vice President of Sales for the Middle East. This strategic hire is aimed at strengthening Gupshup's presence and accelerating its growth in the rapidly expanding Middle Eastern market by leveraging Fouad's extensive experience in enterprise sales and regional market dynamics....more
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