Gupshup
Gupshup's Overview
Gupshup is a global leader in conversational engagement, empowering businesses to connect with customers through rich, interactive messaging experiences across over 30 channels, including SMS, WhatsApp, RCS, Instagram, and more. The platform offers a comprehensive suite of tools for building, deploying, and managing conversational bots, APIs for messaging, and solutions for customer support, marketing, and sales. Gupshup helps enterprises drive customer acquisition, engagement, and retention by leveraging the power of two-way conversations.
Where is Gupshup's Headquarters?
HQ Function
Global headquarters overseeing strategic direction, product innovation, global sales, marketing, and corporate operations.
Notable Features:
Located in San Francisco's Financial District, providing access to a vibrant tech ecosystem. The office likely features modern amenities conducive to collaboration and innovation.
Work Culture:
Gupshup fosters a dynamic and innovative work environment, encouraging collaboration, continuous learning, and a customer-centric approach. Employees are engaged in cutting-edge conversational AI and messaging technologies.
HQ Significance:
The San Francisco headquarters places Gupshup at the epicenter of technological innovation, facilitating partnerships, talent acquisition, and access to venture capital, crucial for its growth in the conversational AI market.
Values Reflected in HQ: The choice of a prime San Francisco location reflects Gupshup's ambition, commitment to innovation, and its position as a significant player in the global technology landscape.
Location:
Gupshup supports businesses globally with a strong presence across North America, Latin America, Europe, the Middle East, Africa, and Asia-Pacific. Their functions supported globally include sales and business development, customer success and support, engineering and product development (distributed across key tech hubs like India and the US), and marketing operations. This widespread presence allows Gupshup to cater to diverse market needs and provide localized support to its international clientele.
Street Address:
100 Pine St, Suite 1250
City:
San Francisco
State/Province:
CA
Country:
USA
Gupshup's Global Presence
Mumbai, Maharashtra/India
Address: Gupshup Technologies Pvt Ltd, The Wadhwa Twin Eagles, C-11, G Block Rd, G Block BKC, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400051, India
Serves as a critical center for R&D, customer support, and business development for India and surrounding regions, a key market for conversational messaging.
Indore, Madhya Pradesh/India
Address: Gupshup, Brilliant Sapphire, Scheme No 78 - II, Part II, Vijay Nagar, Indore, Madhya Pradesh 452010, India
Expands Gupshup's talent pool access within India and supports its growing operational scale.
Mexico City/Mexico
Address: Maintains a significant presence; specific street address not broadly publicized for general inquiries.
Drives expansion and market penetration in the rapidly growing LATAM region, tailoring solutions to local business needs.
Dubai/UAE
Address: Maintains a significant presence; specific street address not broadly publicized for general inquiries.
Facilitates engagement with businesses in the MEA region, leveraging Dubai as a key business hub.
Singapore/Singapore
Address: Maintains a significant presence; specific street address not broadly publicized for general inquiries.
Supports growth in the diverse and dynamic APAC market, offering localized solutions and support.
Buying Intent Signals for Gupshup
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Gupshup
As of April 2025, Gupshup' leadership includes:
Investors of Gupshup
Gupshup has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
In the past year, Gupshup has strengthened its leadership team with key appointments, notably a new Chief Financial Officer. These changes support the company's continued growth and global expansion strategy.
Departures
New Appointments:
Technology (Tech Stack) used by Gupshup
Discover the tools Gupshup uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Gupshup Email Formats and Examples
Gupshup primarily uses the [first].[last]@gupshup.io email format for its employees. While other formats might exist within the organization, this is the most commonly observed pattern for external communications. Knowing this can be helpful for reaching out to Gupshup professionals.
[first].[last]@gupshup.io
Format
jane.doe@gupshup.io
Example
85%
Success rate
News and media
Business Standard • May 15, 2024
Gupshup launches ACE LLM, a domain-specific model for enterprises
Gupshup announced the launch of ACE LLM, a family of domain-specific large language models specialized for enterprise functions like marketing, commerce, support, HR, and IT, designed to improve accuracy and reduce hallucinations....more
PR Newswire • March 27, 2024
Gupshup.io Named a Leader in Conversational AI by ISG in Provider Lens™ Report for US and Europe
Gupshup.io has been recognized as a 'Leader' in the ISG Provider Lens™ for Conversational AI Platforms 2023 report, for both the US and Europe regions, highlighting its strong market position and product capabilities....more
The Economic Times • February 14, 2024
Conversational engagement platform Gupshup appoints Vikas Tandon as CFO
Gupshup appointed Vikas Tandon as its Chief Financial Officer. Tandon, with over 20 years of experience in finance and strategy with global technology companies, will oversee Gupshup's global finance functions....more
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