HQ Function

Serves as the central command for global operations, strategic decision-making, technology innovation, and corporate governance, supporting its worldwide network of contact centers.

Notable Features:

A modern, state-of-the-art facility designed with a campus-like feel, featuring collaborative workspaces, advanced technology infrastructure, and employee-centric amenities. Known as '24-7 Intouch Place,' it reflects the company's brand and culture.

Work Culture:

The HQ fosters a dynamic, innovative, and people-first work culture. It emphasizes collaboration, continuous learning, employee well-being, and a strong sense of community, aiming to attract and retain top talent.

HQ Significance:

The headquarters is significant as it symbolizes 24-7intouch's growth from a small startup to a major global player in the CX industry. It's the hub for developing and deploying cutting-edge customer interaction technologies and strategies.

Values Reflected in HQ: The headquarters' design and atmosphere reflect 24-7intouch's core values of innovation, collaboration, customer-centricity, diversity, and investing in its people.

Location:

24-7intouch operates globally, providing a comprehensive suite of functions including omnichannel customer support (voice, chat, email, social media), technical support, back-office processing (BPO), content moderation, customer journey mapping, data analytics, and AI-driven customer experience (CX) automation solutions. They serve clients across North America, Europe, Asia, and Latin America from strategically located campuses.

Street Address:

240 Kennedy Street

City:

Winnipeg

State/Province:

Manitoba

Country:

Canada