Gupshup
Gupshup's Overview
Gupshup is a global leader in conversational engagement, enabling businesses to connect with customers through rich, interactive messaging experiences. Leveraging AI-powered chatbots, comprehensive APIs, and a wide range of messaging channels including WhatsApp, SMS, RCS, and more, Gupshup helps enterprises enhance customer support, marketing, and sales. The platform supports diverse use cases, from automated customer service and lead generation to transactional notifications and conversational commerce, serving thousands of businesses worldwide in various industries such as banking, e-commerce, travel, and healthcare.
Where is Gupshup's Headquarters?
HQ Function
Serves as the central hub for global strategy, corporate development, investor relations, marketing, and executive leadership, guiding Gupshup's international growth and innovation in the conversational AI sector.
Notable Features:
Located in a prominent downtown San Francisco building, offering modern office amenities and access to a vibrant tech ecosystem. The specific suite likely provides flexible workspace solutions suitable for a dynamic global tech company.
Work Culture:
Gupshup's San Francisco office fosters a fast-paced, innovative, and collaborative environment. Employees are encouraged to be agile, customer-centric, and contribute to cutting-edge conversational AI solutions. The culture emphasizes continuous learning and growth within the rapidly evolving technology landscape.
HQ Significance:
The San Francisco headquarters positions Gupshup at the epicenter of technological advancements, venture capital, and a rich talent pool. This strategic location enables it to stay ahead in the competitive conversational AI market, attract top talent, and forge key partnerships.
Values Reflected in HQ: The choice of a San Francisco headquarters reflects Gupshup's values of innovation, global ambition, and being at the forefront of technology. The agile workspace aligns with adaptability, efficiency, and a forward-thinking mindset.
Location:
Gupshup supports a wide array of functions globally, including sales and business development, product engineering, research and development in AI and NLP, customer success and technical support, marketing, and strategic alliances. With a network of offices and teams strategically positioned across North America, Europe, Asia-Pacific (including India and Southeast Asia), Latin America, and the Middle East & Africa, Gupshup effectively serves its diverse international clientele. This global footprint enables Gupshup to adapt its conversational AI solutions to meet regional market needs, regulatory requirements, and provide localized support.
Street Address:
100 Pine St, Suite 1250
City:
San Francisco
State/Province:
CA
Country:
USA
Gupshup's Global Presence
Mumbai, Maharashtra/India
Address: Gupshup Technologies Pvt Ltd, Crystal IT Park, 7th Floor, C-Wing, Off Link Road, Suresh Nagar, Andheri West, Mumbai - 400053, India
Serves as a nerve center for innovation, product delivery, and supports Gupshup's vast operations across India, Southeast Asia, the Middle East, and other emerging markets, tailoring solutions for diverse regional needs.
Singapore, Singapore
Address: Gupshup Technology Pte. Ltd., 600 North Bridge Road, #05-01 Parkview Square, Singapore 188778
Drives Gupshup's expansion and market penetration in the dynamic and rapidly growing APAC market, localizing its conversational AI platform and solutions to cater to diverse cultural and business environments.
London, England/United Kingdom
Address: Gupshup, C/O Vistra, 3rd Floor, 11-12 St James's Square, London SW1Y 4LB, United Kingdom
Supports Gupshup's strategic growth in Europe, addressing specific market demands for advanced conversational AI, customer engagement solutions, and ensuring adherence to European business standards.
Buying Intent Signals for Gupshup
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Gupshup
As of April 2025, Gupshup' leadership includes:
Investors of Gupshup
Gupshup has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Over the past 12 months, Gupshup has significantly bolstered its executive leadership team with several strategic appointments. These new leaders bring a wealth of experience in technology, finance, sales, and international business expansion, positioning Gupshup for accelerated global growth and continued innovation in the conversational AI landscape. No major executive departures have been publicly announced during this period.
New Appointments:
Technology (Tech Stack) used by Gupshup
Discover the tools Gupshup uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Gupshup Email Formats and Examples
Gupshup commonly uses standard professional email formats. The most prevalent format identified for Gupshup employees is based on the first and last name. While variations may exist, this pattern is widely observed.
first.last@gupshup.io (e.g., john.doe@gupshup.io) and first@gupshup.io (e.g., jane@gupshup.io)
Format
beerud.sheth@gupshup.io
Example
85%
Success rate
News and media
Business Wire • May 20, 2024
Gupshup.io Appoints Salil Donde as President, International Business
Gupshup.io, a leading conversational engagement platform, today announced the appointment of Salil Donde as President, International Business. Donde will lead Gupshup's go-to-market (GTM) strategy and execution for international markets, helping drive the company’s global growth....more
ETCIO.com (Economic Times) • October 18, 2023
Gupshup.io launches ACE LLM for enterprise CX
Gupshup.io has launched ACE LLM, a family of domain-specific large language models specialized for functions and industries such as banking, e-commerce, and customer support, to enable enterprises to build more accurate and relevant conversational experiences....more
Business Standard • July 11, 2023
Gupshup strengthens leadership, appoints new CTO and CFO
Conversational engagement platform Gupshup on Tuesday announced the appointment of Krishna Tammana as Chief Technology Officer (CTO) and Vikas Tandon as Chief Financial Officer (CFO) to bolster its leadership team and drive its next phase of growth and innovation....more
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