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ServiceTitan's Overview

Total employees3219
HeadquartersGlendale
Founded2012

ServiceTitan is a comprehensive software solution designed for home and commercial service businesses, including HVAC, plumbing, electrical, and other trade industries. Founded in 2012 by Ara Mahdessian and Vahe Kuzoyan, the platform helps contractors streamline operations, improve sales, manage customer relationships, and enhance overall business efficiency. ServiceTitan offers features like scheduling, dispatching, invoicing, marketing, reporting, and mobile access for field technicians, aiming to empower trade professionals with powerful cloud-based technology.

Where is ServiceTitan's Headquarters?

HQ Function

Serves as the central hub for executive leadership, global strategy, core product innovation, software engineering, marketing, sales, and corporate operations, driving the company's overall direction and growth.

Notable Features:

Modern, collaborative office space designed to foster innovation, featuring open-plan layouts, tech-enabled meeting rooms, and employee amenities reflecting a leading technology company culture.

Work Culture:

Characterized by a fast-paced, innovative, and customer-centric environment. Employees often describe the culture as collaborative and mission-driven, with a strong focus on empowering trade professionals through technology and adhering to 'Titan Values' such as 'Achieve the Extraordinary' and 'Be Humble'.

HQ Significance:

The Glendale headquarters is pivotal to ServiceTitan's strategic decision-making and product development, symbolizing its strong presence in the Southern California tech scene and its commitment to serving the trades.

Values Reflected in HQ: The headquarters' design and operational ethos reflect ServiceTitan's core values, including innovation, customer success, collaboration, transparency, and a dedication to employee well-being and productivity.

Location:

While ServiceTitan's primary customer base is in North America (the United States and Canada), the company maintains a global workforce to support its operations and product development. Key functions supported globally include software engineering and development (with significant teams in the US and Armenia), customer support operations tailored for North American business hours, and sales and marketing efforts focused on its core markets. This distributed model allows ServiceTitan to access diverse talent pools and maintain continuous innovation.

Street Address:

801 N Brand Blvd, Suite 700

City:

Glendale

State/Province:

California

Country:

USA

ServiceTitan's Global Presence

Atlanta, Georgia, USA

Address: Ponce City Market, 675 Ponce De Leon Ave NE, Atlanta, GA 30308 (Representative Address)

To provide localized support, foster closer relationships with regional clients, and tap into Atlanta's growing tech talent pool for various business functions.

Yerevan, Armenia

Address: Undisclosed specific street address, Yerevan, Armenia

Leverages Armenia's strong technical talent to drive innovation, enhance product capabilities, and support global development efforts on a 24/7 cycle.

Buying Intent Signals for ServiceTitan

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of ServiceTitan

As of April 2025, ServiceTitan' leadership includes:

Ara Mahdessian - Co-founder & CEO
Vahe Kuzoyan - Co-founder & President
David Burt - Chief Financial Officer
Anmol Bhasin - Chief Technology Officer
Chris Sullens - President & Chief Operating Officer
Olive Lim - Chief People Officer
Ross Biestman - Chief Revenue Officer
Tom Howard - Chief Marketing Officer

Investors of ServiceTitan

ServiceTitan has been backed by several prominent investors over the years, including:

Bessemer Venture Partners
ICONIQ Growth
Tiger Global Management
Index Ventures
T. Rowe Price
Thoma Bravo
Dragoneer Investment Group
Battery Ventures
Durable Capital Partners LP
Sequoia Capital Global Equities
Arena Holdings

Executive New Hires/Exits in the Last 12 Months

Hire3
Exits0

ServiceTitan has actively strengthened its C-suite in the past 12-18 months with strategic hires in marketing and people operations, and a significant internal promotion to Chief Operating Officer, signaling a focus on scaling growth and operational excellence.

New Appointments:

Olive Lim, Olive Lim was appointed as the new Chief People Officer, focusing on enhancing company culture and talent development.
Tom Howard, Tom Howard was appointed as Chief Marketing Officer to lead and scale ServiceTitan's global marketing efforts.
Chris Sullens, Chris Sullens was promoted to President & Chief Operating Officer, expanding his responsibilities from his prior role as President, Revenue Operations and Customer Success.

Technology (Tech Stack) used by ServiceTitan

Discover the tools ServiceTitan uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

ServiceTitan Email Formats and Examples

ServiceTitan primarily uses the 'first.last' email format for its employees. Other formats might exist but are less common.

[first].[last]@servicetitan.com

Format

jane.doe@servicetitan.com

Example

85%

Success rate

News and media

Business WireFebruary 7, 2024

ServiceTitan Named to G2’s 2024 Best Software Awards for Sixth Consecutive Year

ServiceTitan announced it has been named to G2's 2024 Best Software Awards, marking its sixth consecutive year of recognition. The company earned its place on multiple lists, including Top 100 Software Companies, Top 100 Fastest Growing Companies, and Top 50 Construction & Field Service Products....more

ServiceTitan Press ReleaseOctober 11, 2023

ServiceTitan Announces Titan Intelligence, a Suite of AI-Powered Capabilities Transforming the Trades

At its annual Pantheon user conference, ServiceTitan unveiled Titan Intelligence, a new suite of AI-powered features integrated across its platform. These tools are designed to help contractors automate tasks, gain deeper insights, and enhance decision-making in areas like marketing, sales, and operations....more

Forbes / ServiceTitanAugust 9, 2023

ServiceTitan Named to the 2023 Forbes Cloud 100

ServiceTitan was named to the Forbes 2023 Cloud 100 list, the definitive ranking of the top 100 private cloud companies in the world, published by Forbes in partnership with Bessemer Venture Partners and Salesforce Ventures. This marked ServiceTitan's continued recognition as a leader in cloud software....more

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