ServiceTitan is a comprehensive software solution designed for home and commercial service businesses, including HVAC, plumbing, electrical, and other trade industries. Founded in 2012 by Ara Mahdessian and Vahe Kuzoyan, the platform helps contractors streamline operations, improve sales, manage customer relationships, and enhance overall business efficiency. ServiceTitan offers features like scheduling, dispatching, invoicing, marketing, reporting, and mobile access for field technicians, aiming to empower trade professionals with powerful cloud-based technology.
Serves as the central hub for executive leadership, global strategy, core product innovation, software engineering, marketing, sales, and corporate operations, driving the company's overall direction and growth.
Modern, collaborative office space designed to foster innovation, featuring open-plan layouts, tech-enabled meeting rooms, and employee amenities reflecting a leading technology company culture.
Characterized by a fast-paced, innovative, and customer-centric environment. Employees often describe the culture as collaborative and mission-driven, with a strong focus on empowering trade professionals through technology and adhering to 'Titan Values' such as 'Achieve the Extraordinary' and 'Be Humble'.
The Glendale headquarters is pivotal to ServiceTitan's strategic decision-making and product development, symbolizing its strong presence in the Southern California tech scene and its commitment to serving the trades.
While ServiceTitan's primary customer base is in North America (the United States and Canada), the company maintains a global workforce to support its operations and product development. Key functions supported globally include software engineering and development (with significant teams in the US and Armenia), customer support operations tailored for North American business hours, and sales and marketing efforts focused on its core markets. This distributed model allows ServiceTitan to access diverse talent pools and maintain continuous innovation.
801 N Brand Blvd, Suite 700
Glendale
California
USA
Address: Ponce City Market, 675 Ponce De Leon Ave NE, Atlanta, GA 30308 (Representative Address)
To provide localized support, foster closer relationships with regional clients, and tap into Atlanta's growing tech talent pool for various business functions.
Address: Undisclosed specific street address, Yerevan, Armenia
Leverages Armenia's strong technical talent to drive innovation, enhance product capabilities, and support global development efforts on a 24/7 cycle.
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As of April 2025, ServiceTitan' leadership includes:
ServiceTitan has been backed by several prominent investors over the years, including:
ServiceTitan has actively strengthened its C-suite in the past 12-18 months with strategic hires in marketing and people operations, and a significant internal promotion to Chief Operating Officer, signaling a focus on scaling growth and operational excellence.
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ServiceTitan primarily uses the 'first.last' email format for its employees. Other formats might exist but are less common.
[first].[last]@servicetitan.com
Format
jane.doe@servicetitan.com
Example
85%
Success rate
Business Wire • February 7, 2024
ServiceTitan announced it has been named to G2's 2024 Best Software Awards, marking its sixth consecutive year of recognition. The company earned its place on multiple lists, including Top 100 Software Companies, Top 100 Fastest Growing Companies, and Top 50 Construction & Field Service Products....more
ServiceTitan Press Release • October 11, 2023
At its annual Pantheon user conference, ServiceTitan unveiled Titan Intelligence, a new suite of AI-powered features integrated across its platform. These tools are designed to help contractors automate tasks, gain deeper insights, and enhance decision-making in areas like marketing, sales, and operations....more
Forbes / ServiceTitan • August 9, 2023
ServiceTitan was named to the Forbes 2023 Cloud 100 list, the definitive ranking of the top 100 private cloud companies in the world, published by Forbes in partnership with Bessemer Venture Partners and Salesforce Ventures. This marked ServiceTitan's continued recognition as a leader in cloud software....more
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