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Gupshup's Overview

Total employees1000
HeadquartersSan Francisco
Founded2004

Gupshup is a global leader in conversational engagement, enabling businesses to connect with customers across over 30 messaging channels. They provide a comprehensive platform for building, deploying, and managing chatbots, AI-powered conversational experiences, and other messaging solutions. Gupshup helps companies enhance customer communication, automate support, drive sales, and improve engagement. Their solutions cater to a wide range of industries, empowering them to deliver personalized and interactive experiences at scale, trusted by thousands of businesses worldwide including major brands.

Where is Gupshup's Headquarters?

HQ Function

The San Francisco headquarters serves as the central hub for Gupshup's global strategy, executive leadership, product innovation, corporate development, and key administrative functions.

Notable Features:

Situated in a prominent commercial area in San Francisco, the headquarters offers a modern workspace designed to foster collaboration and innovation. While specific architectural details are not widely publicized, it reflects the dynamic nature of a leading tech company.

Work Culture:

Gupshup cultivates an innovative, fast-paced, and customer-centric work culture. Employees are encouraged to be proactive, collaborative, and passionate about shaping the future of conversational AI and messaging technologies.

HQ Significance:

The headquarters in Silicon Valley provides Gupshup with crucial access to top talent, venture capital, technological advancements, and a network of key partners and customers, significantly contributing to its global growth and market leadership.

Values Reflected in HQ: The headquarters' location and environment aim to reflect Gupshup's core values of innovation, customer success, global impact, and excellence in technology.

Location:

Gupshup maintains a robust global presence with offices and teams strategically located across North America, Europe (EMEA), India, Southeast Asia (APAC), Latin America, and the Middle East. This international footprint enables Gupshup to provide localized sales, customer success, and support services to its diverse clientele worldwide. Key functions supported globally include distributed engineering teams, regional sales and marketing operations, customer support, and partnership management, ensuring their conversational engagement solutions are effectively delivered and adapted to various market needs.

Street Address:

100 California St, Suite 700

City:

San Francisco

State/Province:

California

Country:

USA

Gupshup's Global Presence

Mumbai, Maharashtra, India

Address: Gupshup Technology India Pvt. Ltd. 12th Floor, C Wing, Times Square, Andheri Kurla Road, Andheri (E), Mumbai - 400059, India

Serves as a key hub for Gupshup's significant presence in India, addressing the diverse needs of a large customer base and driving product innovation tailored for emerging markets.

Bangalore, Karnataka, India

Address: Gupshup Technology India Pvt. Ltd. Unit No. 2, Ground Floor, Navigator Building (ITPB), Whitefield Road, Bangalore - 560066, India

Leverages Bangalore's rich tech talent pool, often referred to as India's Silicon Valley, to fuel technological advancements and support Gupshup's global engineering efforts.

Noida, Uttar Pradesh, India

Address: Gupshup Technology India Pvt. Ltd., Express Trade Tower 2, 8th Floor, B-36, Sector 132, Noida - 201301, India

Strengthens Gupshup's reach within the Indian market, providing localized support and solutions to clients in the National Capital Region and surrounding areas.

Buying Intent Signals for Gupshup

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Gupshup

As of April 2025, Gupshup' leadership includes:

Beerud Sheth - Co-founder & CEO
Rakesh Kushwaha - Founder & CTO
Krishna Tammana - Chief Product Officer
Gaurav Kachhawa - Chief Strategy Officer
Vikas Tandon - Chief Information Security Officer
Jed Alpert - EVP, Global Sales and Business Development
Vartika Verma - SVP & Global Head of Marketing

Investors of Gupshup

Gupshup has been backed by several prominent investors over the years, including:

Tiger Global Management
Fidelity Management and Research Company
Think Investments
Malabar Investment Advisors
Harbor Spring Capital
CRV (Charles River Ventures)
Helion Venture Partners

Executive New Hires/Exits in the Last 12 Months

Hire2
Exits0

Over the past year, Gupshup has actively strengthened its leadership team by making key strategic appointments. These new executives are poised to drive product innovation, accelerate global growth, and enhance strategic planning, reinforcing Gupshup's position in the conversational AI market. No major executive departures have been publicly announced during this period.

New Appointments:

Krishna Tammana, Krishna Tammana was appointed as Chief Product Officer to lead Gupshup's product vision, strategy, and execution, enhancing its suite of conversational engagement tools.
Gaurav Kachhawa, Gaurav Kachhawa joined Gupshup as Chief Strategy Officer to spearhead strategic initiatives, corporate development, and market expansion efforts.

Technology (Tech Stack) used by Gupshup

Discover the tools Gupshup uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Gupshup Email Formats and Examples

Gupshup typically utilizes a standard professional email format for its employees. The most commonly observed pattern is 'first.last@gupshup.io'. Knowing this format can be helpful when trying to establish professional contact with individuals at the company.

first.last@gupshup.io

Format

jane.doe@gupshup.io

Example

75%

Success rate

News and media

Business StandardNovember 8, 2023

Gupshup partners with Nokia to build enterprise solutions using MVAP

Gupshup announced a strategic partnership with Nokia to leverage Nokia's Message Vending and Administration Platform (MVAP). This collaboration aims to develop and deliver enhanced enterprise messaging solutions, improving communication workflows and customer engagement for businesses globally....more

The Economic TimesOctober 18, 2023

Gupshup unveils ACE LLM, a GPT 3.5-based model for enterprise use

Gupshup launched ACE LLM, its proprietary family of large language models specifically designed for enterprise applications. These models, built on architectures including GPT-3.5, are intended to provide businesses with advanced AI capabilities for creating sophisticated conversational experiences....more

Gupshup Press ReleaseAugust 2, 2023

Gupshup Fortifies Leadership Team with New Chief Product Officer and Chief Strategy Officer

Gupshup announced the appointments of Krishna Tammana as Chief Product Officer (CPO) and Gaurav Kachhawa as Chief Strategy Officer (CSO). These key hires are expected to drive product innovation and strategic growth for the company....more

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