Gupshup is a global leader in conversational engagement, enabling businesses to connect with customers across over 30 messaging channels. They provide a comprehensive platform for building, deploying, and managing chatbots, AI-powered conversational experiences, and other messaging solutions. Gupshup helps companies enhance customer communication, automate support, drive sales, and improve engagement. Their solutions cater to a wide range of industries, empowering them to deliver personalized and interactive experiences at scale, trusted by thousands of businesses worldwide including major brands.
The San Francisco headquarters serves as the central hub for Gupshup's global strategy, executive leadership, product innovation, corporate development, and key administrative functions.
Situated in a prominent commercial area in San Francisco, the headquarters offers a modern workspace designed to foster collaboration and innovation. While specific architectural details are not widely publicized, it reflects the dynamic nature of a leading tech company.
Gupshup cultivates an innovative, fast-paced, and customer-centric work culture. Employees are encouraged to be proactive, collaborative, and passionate about shaping the future of conversational AI and messaging technologies.
The headquarters in Silicon Valley provides Gupshup with crucial access to top talent, venture capital, technological advancements, and a network of key partners and customers, significantly contributing to its global growth and market leadership.
Gupshup maintains a robust global presence with offices and teams strategically located across North America, Europe (EMEA), India, Southeast Asia (APAC), Latin America, and the Middle East. This international footprint enables Gupshup to provide localized sales, customer success, and support services to its diverse clientele worldwide. Key functions supported globally include distributed engineering teams, regional sales and marketing operations, customer support, and partnership management, ensuring their conversational engagement solutions are effectively delivered and adapted to various market needs.
100 California St, Suite 700
San Francisco
California
USA
Address: Gupshup Technology India Pvt. Ltd. 12th Floor, C Wing, Times Square, Andheri Kurla Road, Andheri (E), Mumbai - 400059, India
Serves as a key hub for Gupshup's significant presence in India, addressing the diverse needs of a large customer base and driving product innovation tailored for emerging markets.
Address: Gupshup Technology India Pvt. Ltd. Unit No. 2, Ground Floor, Navigator Building (ITPB), Whitefield Road, Bangalore - 560066, India
Leverages Bangalore's rich tech talent pool, often referred to as India's Silicon Valley, to fuel technological advancements and support Gupshup's global engineering efforts.
Address: Gupshup Technology India Pvt. Ltd., Express Trade Tower 2, 8th Floor, B-36, Sector 132, Noida - 201301, India
Strengthens Gupshup's reach within the Indian market, providing localized support and solutions to clients in the National Capital Region and surrounding areas.
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As of April 2025, Gupshup' leadership includes:
Gupshup has been backed by several prominent investors over the years, including:
Over the past year, Gupshup has actively strengthened its leadership team by making key strategic appointments. These new executives are poised to drive product innovation, accelerate global growth, and enhance strategic planning, reinforcing Gupshup's position in the conversational AI market. No major executive departures have been publicly announced during this period.
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Gupshup typically utilizes a standard professional email format for its employees. The most commonly observed pattern is 'first.last@gupshup.io'. Knowing this format can be helpful when trying to establish professional contact with individuals at the company.
first.last@gupshup.io
Format
jane.doe@gupshup.io
Example
75%
Success rate
Business Standard • November 8, 2023
Gupshup announced a strategic partnership with Nokia to leverage Nokia's Message Vending and Administration Platform (MVAP). This collaboration aims to develop and deliver enhanced enterprise messaging solutions, improving communication workflows and customer engagement for businesses globally....more
The Economic Times • October 18, 2023
Gupshup launched ACE LLM, its proprietary family of large language models specifically designed for enterprise applications. These models, built on architectures including GPT-3.5, are intended to provide businesses with advanced AI capabilities for creating sophisticated conversational experiences....more
Gupshup Press Release • August 2, 2023
Gupshup announced the appointments of Krishna Tammana as Chief Product Officer (CPO) and Gaurav Kachhawa as Chief Strategy Officer (CSO). These key hires are expected to drive product innovation and strategic growth for the company....more
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