ServiceNow (NYSE: NOW) is an American software company based in Santa Clara, California, that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. Founded by Fred Luddy in 2003, ServiceNow specializes in IT workflows, employee workflows, customer workflows, and creator workflows. The platform enables organizations to automate and optimize business processes, improve operational efficiency, enhance user experiences, and drive innovation through a comprehensive suite of applications and development tools.
Global corporate headquarters, housing executive leadership, core research & development, global strategy, marketing, finance, legal, and administrative functions supporting worldwide operations.
A modern, multi-building campus designed with sustainability in mind, featuring collaborative workspaces, advanced technology infrastructure, employee amenities such as cafes, fitness facilities, and outdoor recreational areas.
Fast-paced, innovative, and customer-centric, fostering a collaborative environment. ServiceNow emphasizes values like being 'Hungry and Humble,' teamwork, diversity and inclusion, and delivering exceptional employee and customer experiences. The culture encourages continuous learning and contribution to the company's growth.
The Santa Clara headquarters serves as the central nervous system for ServiceNow's global operations, driving product innovation, strategic partnerships, and the company's overall growth trajectory in the enterprise software market. It's a key center for shaping the future of digital workflows.
ServiceNow maintains a significant global presence with offices and data centers strategically located across the Americas, Europe, Middle East, Africa (EMEA), and Asia-Pacific (APAC). This worldwide network supports diverse functions including sales, marketing, customer support, research and development, professional services, and partner enablement, ensuring comprehensive service delivery and responsiveness to its international enterprise customer base.
2225 Lawson Lane
Santa Clara
California
USA
Address: Building No. H06, Phoenix SEZ Site, Sy No 30(P), 34 (P), 35 (P) & 38 (P), Gachibowli Rd, Financial District, Hyderabad, Telangana 500032, India
Serves as a critical center for global product innovation and provides support services for customers worldwide, playing a key role in ServiceNow's 24/7 operational capabilities.
Address: The Walbrook Building, 25 Walbrook, London EC4N 8AF, United Kingdom
Drives business development, customer engagement, and market expansion across the UK and parts of the EMEA region, providing localized support and solutions.
Address: Hoekenrode 3-5, 1102 BR Amsterdam, Netherlands
Strategic location for accessing the European market, managing regional operations, and supporting a diverse customer base across various industries in the EMEA region.
Address: Level 31, 1 Farrer Place, Sydney NSW 2000, Australia
Leads ServiceNow's growth and customer success initiatives in the ANZ market, tailoring solutions to meet local business needs and regulatory environments.
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As of April 2025, ServiceNow' leadership includes:
ServiceNow has been backed by several prominent investors over the years, including:
Over the past 12 months, ServiceNow has seen strategic executive appointments to bolster its leadership team, particularly in technology and commercial operations, while maintaining stability in core roles. Key changes include a new Chief Commercial Officer and a new Chief Technology Officer.
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ServiceNow primarily uses the firstname.lastname@servicenow.com email format for its employees. This is a common and professional structure for corporate communications.
firstname.lastname@servicenow.com
Format
jane.doe@servicenow.com
Example
90%
Success rate
ServiceNow Press Room • May 7, 2024
At its annual Knowledge conference, ServiceNow announced significant generative AI enhancements across the Now Platform, including new Now Assist capabilities and a ServiceNow Generative AI Controller, aiming to accelerate AI-driven transformation for enterprises....more
ServiceNow Press Room • April 24, 2024
ServiceNow reported robust first-quarter 2024 financial results, with subscription revenues of $2.52 billion, representing 25% year-over-year growth, underscoring sustained demand for its workflow automation platform....more
ServiceNow Press Room • March 5, 2024
ServiceNow announced its agreement to acquire the NetACE network management and automation assets from Atrinet. This acquisition is intended to enhance ServiceNow's capabilities for telecommunications companies and enterprises in managing their network infrastructure....more
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