ServiceNow
ServiceNow's Overview
ServiceNow (NYSE: NOW) is an American software company based in Santa Clara, California, that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. Founded by Fred Luddy in 2003, ServiceNow specializes in IT workflows, employee workflows, customer workflows, and creator workflows. The platform enables organizations to automate and optimize business processes, improve operational efficiency, enhance user experiences, and drive innovation through a comprehensive suite of applications and development tools.
Where is ServiceNow's Headquarters?
HQ Function
Global corporate headquarters, housing executive leadership, core research & development, global strategy, marketing, finance, legal, and administrative functions supporting worldwide operations.
Notable Features:
A modern, multi-building campus designed with sustainability in mind, featuring collaborative workspaces, advanced technology infrastructure, employee amenities such as cafes, fitness facilities, and outdoor recreational areas.
Work Culture:
Fast-paced, innovative, and customer-centric, fostering a collaborative environment. ServiceNow emphasizes values like being 'Hungry and Humble,' teamwork, diversity and inclusion, and delivering exceptional employee and customer experiences. The culture encourages continuous learning and contribution to the company's growth.
HQ Significance:
The Santa Clara headquarters serves as the central nervous system for ServiceNow's global operations, driving product innovation, strategic partnerships, and the company's overall growth trajectory in the enterprise software market. It's a key center for shaping the future of digital workflows.
Values Reflected in HQ: The headquarters' design and amenities reflect ServiceNow's core values of innovation, collaboration, customer success, and employee well-being. Open office layouts, technologically advanced meeting spaces, and focus on sustainability are evident.
Location:
ServiceNow maintains a significant global presence with offices and data centers strategically located across the Americas, Europe, Middle East, Africa (EMEA), and Asia-Pacific (APAC). This worldwide network supports diverse functions including sales, marketing, customer support, research and development, professional services, and partner enablement, ensuring comprehensive service delivery and responsiveness to its international enterprise customer base.
Street Address:
2225 Lawson Lane
City:
Santa Clara
State/Province:
California
Country:
USA
ServiceNow's Global Presence
Hyderabad, Telangana, India
Address: Building No. H06, Phoenix SEZ Site, Sy No 30(P), 34 (P), 35 (P) & 38 (P), Gachibowli Rd, Financial District, Hyderabad, Telangana 500032, India
Serves as a critical center for global product innovation and provides support services for customers worldwide, playing a key role in ServiceNow's 24/7 operational capabilities.
London, England, UK
Address: The Walbrook Building, 25 Walbrook, London EC4N 8AF, United Kingdom
Drives business development, customer engagement, and market expansion across the UK and parts of the EMEA region, providing localized support and solutions.
Amsterdam, Netherlands
Address: Hoekenrode 3-5, 1102 BR Amsterdam, Netherlands
Strategic location for accessing the European market, managing regional operations, and supporting a diverse customer base across various industries in the EMEA region.
Sydney, New South Wales, Australia
Address: Level 31, 1 Farrer Place, Sydney NSW 2000, Australia
Leads ServiceNow's growth and customer success initiatives in the ANZ market, tailoring solutions to meet local business needs and regulatory environments.
Buying Intent Signals for ServiceNow
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of ServiceNow
As of April 2025, ServiceNow' leadership includes:
Investors of ServiceNow
ServiceNow has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Over the past 12 months, ServiceNow has seen strategic executive appointments to bolster its leadership team, particularly in technology and commercial operations, while maintaining stability in core roles. Key changes include a new Chief Commercial Officer and a new Chief Technology Officer.
Departures
New Appointments:
Technology (Tech Stack) used by ServiceNow
Discover the tools ServiceNow uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
ServiceNow Email Formats and Examples
ServiceNow primarily uses the firstname.lastname@servicenow.com email format for its employees. This is a common and professional structure for corporate communications.
firstname.lastname@servicenow.com
Format
jane.doe@servicenow.com
Example
90%
Success rate
News and media
ServiceNow Press Room • May 7, 2024
ServiceNow Unveils New Generative AI Capabilities to Power Enterprise Transformation at Knowledge 2024
At its annual Knowledge conference, ServiceNow announced significant generative AI enhancements across the Now Platform, including new Now Assist capabilities and a ServiceNow Generative AI Controller, aiming to accelerate AI-driven transformation for enterprises....more
ServiceNow Press Room • April 24, 2024
ServiceNow Announces Strong First Quarter 2024 Financial Results
ServiceNow reported robust first-quarter 2024 financial results, with subscription revenues of $2.52 billion, representing 25% year-over-year growth, underscoring sustained demand for its workflow automation platform....more
ServiceNow Press Room • March 5, 2024
ServiceNow to Acquire NetACE Network Management and Automation Business from Atrinet
ServiceNow announced its agreement to acquire the NetACE network management and automation assets from Atrinet. This acquisition is intended to enhance ServiceNow's capabilities for telecommunications companies and enterprises in managing their network infrastructure....more
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