HQ Function

The headquarters handles all core business operations including administration, e-commerce management, customer service, product sourcing, inventory, and order fulfillment.

Notable Features:

The facility likely combines office space with a warehouse for inventory storage and shipping. It may feature a showroom or area for product demonstrations and testing, given their specialization in coffee equipment.

Work Culture:

As a family-owned business, the work culture is likely close-knit and customer-focused, with a strong emphasis on product knowledge and a passion for coffee. Employees are probably encouraged to become experts in the high-end coffee equipment they sell.

HQ Significance:

This central location is crucial for managing their online retail operations, ensuring efficient distribution across the USA and Canada, and providing a point of contact for customer support and inquiries.

Values Reflected in HQ: The operational setup at the HQ would reflect values such as efficiency in order processing, quality control in handling premium products, and a customer-centric approach through dedicated support channels.

Location:

1st-in-coffee primarily serves customers in the United States and Canada through its robust e-commerce platform. Their global functions supported from their US headquarters include online sales to these countries, international shipping coordination to Canada, and customer support for their North American client base.

Street Address:

445 West Main Street

City:

Mahwah

State/Province:

NJ

Country:

USA