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1st Financial Bank USA's Overview

Total employees164
HeadquartersDakota Dunes
Founded1910

1st Financial Bank USA (1FBUSA) is a financial institution primarily known for its range of credit card products, often catering to individuals looking to build or rebuild their credit. Chartered in 1910, the bank has evolved to specialize in the credit card sector, offering Visa® and Mastercard® options with various features. Beyond credit cards, they also provide some traditional banking services. From an end-user perspective, 1FBUSA aims to offer accessible credit solutions and tools to help customers manage their finances effectively, with a significant online presence for account management and customer service.

Where is 1st Financial Bank USA's Headquarters?

HQ Function

Serves as the central hub for executive leadership, strategic decision-making, core banking operations, risk management, product development, and overall administration for 1st Financial Bank USA.

Notable Features:

Modern office facilities designed to support secure banking operations and a collaborative work environment. Specific architectural details are not publicly emphasized.

Work Culture:

A professional, compliance-focused, and customer-centric environment. The culture emphasizes financial services expertise, ethical practices, risk management, and innovation in credit products tailored to their target market.

HQ Significance:

The headquarters is crucial for the bank's operational integrity, strategic direction, regulatory compliance, and its role in providing specialized financial products to its customer base across the United States.

Values Reflected in HQ: The headquarters likely reflects values of stability, security, professionalism, and a commitment to providing accessible financial solutions and customer service.

Location:

1st Financial Bank USA primarily serves customers within the United States. Its direct operations, branches, and customer base are concentrated in the U.S. While its credit card products, issued under Visa or Mastercard networks, can be used internationally wherever these networks are accepted, the bank does not have international branches or direct global operational centers.

Street Address:

1000 West Anchor Drive

City:

Dakota Dunes

State/Province:

SD

Country:

USA

1st Financial Bank USA's Global Presence

Salina, KS, USA

Address: 364 E. North Street, P.O. Box 5000, Salina, KS 67402-5000

Supports the bank's nationwide credit card operations by housing essential service departments and leveraging regional talent for specialized financial service functions.

Cheyenne, WY, USA

Address: 1720 Carey Avenue, Suite 200, Cheyenne, WY 82001

Extends the bank's physical presence, providing community banking services, and fulfilling regulatory requirements for operations within Wyoming.

Buying Intent Signals for 1st Financial Bank USA

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of 1st Financial Bank USA

As of April 2025, 1st Financial Bank USA' leadership includes:

James L. Salmon - Chairman, President & CEO
Teresa L. Clark - Executive Vice President, Chief Financial Officer
John J. Hagy - Executive Vice President, Chief Credit Officer
Melissa S. Duncan - Executive Vice President, Chief Operations Officer
Kelly L. Berke - Executive Vice President, Chief Risk and Compliance Officer
Shawn W. Poss - Executive Vice President, Chief Information Officer

Investors of 1st Financial Bank USA

1st Financial Bank USA has been backed by several prominent investors over the years, including:

Privately Held

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

Based on publicly available information, there have been no major executive hires or departures announced by 1st Financial Bank USA in the last 12 months. The leadership team appears to be stable.

Technology (Tech Stack) used by 1st Financial Bank USA

Discover the tools 1st Financial Bank USA uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

1st Financial Bank USA Email Formats and Examples

1st Financial Bank USA likely utilizes common corporate email formats. While not publicly stated, a typical pattern for companies of this nature is [first_initial][last]@[domain] or [first].[last]@[domain]. The primary domain for the bank is 1fbusa.com.

[first_initial][last]@1fbusa.com

Format

jsmith@1fbusa.com

Example

75%

Success rate

News and media

JDSupra / Various Legal and News OutletsJuly 2023

1st Financial Bank USA Reports Data Breach Linked to MOVEit Vulnerability

1st Financial Bank USA notified relevant authorities and affected customers of a data security incident involving a third-party vendor, Progress Software, and its MOVEit file transfer application. The incident potentially exposed sensitive personal information of customers. The bank stated it took steps to address the issue and secure its systems....more

1st Financial Bank USA WebsiteOngoing

1st Financial Bank USA Offers Financial Literacy Resources

1st Financial Bank USA provides a resource center on its website with articles and tools aimed at improving financial literacy. Topics cover credit management, budgeting, and understanding financial products, designed to help consumers make informed financial decisions....more

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