1st Financial Bank USA (1FBUSA) is a financial institution primarily known for its range of credit card products, often catering to individuals looking to build or rebuild their credit. Chartered in 1910, the bank has evolved to specialize in the credit card sector, offering Visa® and Mastercard® options with various features. Beyond credit cards, they also provide some traditional banking services. From an end-user perspective, 1FBUSA aims to offer accessible credit solutions and tools to help customers manage their finances effectively, with a significant online presence for account management and customer service.
Serves as the central hub for executive leadership, strategic decision-making, core banking operations, risk management, product development, and overall administration for 1st Financial Bank USA.
Modern office facilities designed to support secure banking operations and a collaborative work environment. Specific architectural details are not publicly emphasized.
A professional, compliance-focused, and customer-centric environment. The culture emphasizes financial services expertise, ethical practices, risk management, and innovation in credit products tailored to their target market.
The headquarters is crucial for the bank's operational integrity, strategic direction, regulatory compliance, and its role in providing specialized financial products to its customer base across the United States.
1st Financial Bank USA primarily serves customers within the United States. Its direct operations, branches, and customer base are concentrated in the U.S. While its credit card products, issued under Visa or Mastercard networks, can be used internationally wherever these networks are accepted, the bank does not have international branches or direct global operational centers.
1000 West Anchor Drive
Dakota Dunes
SD
USA
Address: 364 E. North Street, P.O. Box 5000, Salina, KS 67402-5000
Supports the bank's nationwide credit card operations by housing essential service departments and leveraging regional talent for specialized financial service functions.
Address: 1720 Carey Avenue, Suite 200, Cheyenne, WY 82001
Extends the bank's physical presence, providing community banking services, and fulfilling regulatory requirements for operations within Wyoming.
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As of April 2025, 1st Financial Bank USA' leadership includes:
1st Financial Bank USA has been backed by several prominent investors over the years, including:
Based on publicly available information, there have been no major executive hires or departures announced by 1st Financial Bank USA in the last 12 months. The leadership team appears to be stable.
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1st Financial Bank USA likely utilizes common corporate email formats. While not publicly stated, a typical pattern for companies of this nature is [first_initial][last]@[domain] or [first].[last]@[domain]. The primary domain for the bank is 1fbusa.com.
[first_initial][last]@1fbusa.com
Format
jsmith@1fbusa.com
Example
75%
Success rate
JDSupra / Various Legal and News Outlets • July 2023
1st Financial Bank USA notified relevant authorities and affected customers of a data security incident involving a third-party vendor, Progress Software, and its MOVEit file transfer application. The incident potentially exposed sensitive personal information of customers. The bank stated it took steps to address the issue and secure its systems....more
1st Financial Bank USA Website • Ongoing
1st Financial Bank USA provides a resource center on its website with articles and tools aimed at improving financial literacy. Topics cover credit management, budgeting, and understanding financial products, designed to help consumers make informed financial decisions....more
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