1Cover Travel Insurance is a prominent provider of travel insurance solutions for Australian and New Zealand travellers. Established in 2003, the company focuses on offering a range of straightforward, comprehensive, and competitively priced insurance products for international and domestic travel. 1Cover is known for its efficient online platform, 24/7 emergency assistance, and commitment to customer service. It operates as a brand under the Cover-More Group, which is part of Zurich Insurance Group.
Serves as the main operational hub for Australian business, including customer service, claims processing, marketing, product development, and administrative functions.
Modern office facilities situated in Sydney's central business district, designed to support a dynamic team and efficient customer-focused operations. Likely features contemporary workspaces and technology infrastructure.
A customer-centric, collaborative, and fast-paced environment. The culture emphasizes teamwork, efficiency in claims handling, and providing supportive travel assistance to policyholders.
The Sydney headquarters is crucial for managing 1Cover's significant presence in the Australian travel insurance market, serving as the core for service delivery and strategic operations in the region.
1Cover Travel Insurance primarily serves residents of Australia and New Zealand. While its direct office presence is in these two countries, its services have a global reach through the worldwide emergency assistance and claims support provided to its policyholders wherever they may be travelling internationally.
Level 11, 338 Pitt Street
Sydney
NSW
Australia
Address: Level 4, 17 Albert Street, Auckland CBD, Auckland 1010, New Zealand
To cater specifically to the New Zealand travel insurance market, ensuring localized service and product relevance for Kiwi travellers.
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As of April 2025, 1Cover Travel Insurance' leadership includes:
1Cover Travel Insurance has been backed by several prominent investors over the years, including:
No specific high-profile executive hires or exits directly for the 1Cover brand have been publicly announced in the last 12 months. Key leadership positions appear stable under the broader Cover-More Group and Zurich Insurance Group structures.
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Common email formats for 1Cover Travel Insurance (part of Cover-More Group) likely follow standard corporate patterns. The most probable format for employees would use the @1cover.com.au domain.
[first_initial][last]@1cover.com.au
Format
jsmith@1cover.com.au
Example
70%
Success rate
1cover.com.au (referencing Canstar) • March 2024
1Cover Travel Insurance announced its success in Canstar’s 2024 Travel Insurance Star Ratings and Awards, securing Outstanding Value awards for International, New Zealand, and Cruise travel insurance. This recognition highlights 1Cover's commitment to providing Australians with high-value travel protection and comprehensive coverage options....more
1Cover Travel Insurance (Blog/News) • October 18, 2023
Amidst ongoing challenges in the travel industry, 1Cover Travel Insurance provided timely advice to travellers on how to mitigate risks associated with airline strikes and flight cancellations, emphasizing the importance of comprehensive travel insurance and proactive planning....more
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