Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development. Salesforce is a global leader in CRM, enabling companies of all sizes to connect with their customers in new ways through its Customer 360 platform, which integrates various Salesforce applications to provide a unified view of the customer.
The Salesforce Tower serves as the primary hub for global operations, executive leadership, product innovation, engineering, and corporate strategy. It is where key decisions are made and global initiatives are launched.
Salesforce Tower is the tallest office building in San Francisco. It features the 'Ohana Floor' on the 61st floor, offering panoramic city views and event space for employees, customers, partners, and non-profits. The building is LEED Platinum certified, showcasing advanced sustainable design.
Salesforce is renowned for its 'Ohana' culture, which translates to 'family' in Hawaiian. This culture emphasizes trust, customer success, innovation, giving back, equality, and wellness. The HQ environment is designed to be collaborative, inclusive, and inspiring, fostering innovation and employee well-being with flexible workspaces and amenities.
The headquarters symbolizes Salesforce's status as a major global tech leader and its commitment to the city of San Francisco. It serves as a center for innovation in cloud computing and CRM, and reflects the company's growth and philanthropic values through features like the public Ohana Floor.
Salesforce maintains a significant global presence to support its worldwide customer base. This includes numerous offices (often designated as 'Salesforce Towers' in major cities), innovation centers, and data centers across the Americas (North and South America), EMEA (Europe, Middle East, and Africa), and APAC (Asia-Pacific, including Japan and Australia). Key functions supported globally include sales and distribution, customer success and support, professional services, research and development, marketing, and regional operations, ensuring localized expertise and service delivery for its comprehensive suite of cloud-based solutions tailored to diverse markets.
415 Mission Street
San Francisco
CA
USA
Address: Salesforce Tower, 110 Bishopsgate, London, EC2N 4AY, United Kingdom
Drives Salesforce's growth and customer success across the UK and EMEA, providing localized solutions, support, and fostering relationships with regional partners and clients. It also acts as a center for showcasing Salesforce innovations to European customers.
Address: Salesforce Tower New York, 1095 Avenue of the Americas, New York, NY 10036, USA
Supports Salesforce's expansion and client engagement in the Northeastern United States and with global enterprise clients headquartered in New York, leveraging the city's status as a global business and financial center.
Address: Salesforce Tower Tokyo, Marunouchi Nijubashi Building, 3-2-3 Marunouchi, Chiyoda-ku, Tokyo 100-0005, Japan
Facilitates Salesforce's market penetration and customer relationship management in Japan and the broader APAC region, adapting global strategies to local market requirements and fostering a strong ecosystem of local partners.
Address: Salesforce Tower Dublin, 70 Sir John Rogerson's Quay, Dublin 2, Ireland
Supports Salesforce's EMEA business growth, talent acquisition due to the strong local tech pool, and serves as an operational backbone for services across Europe.
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As of April 2025, Salesforce' leadership includes:
Salesforce has been backed by several prominent investors over the years, including:
Over the past 12-18 months, Salesforce has experienced several significant leadership changes, including strategic new hires to bolster its AI and revenue divisions, promotions reflecting internal talent development, and some notable departures as the company refines its executive team for future growth.
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Salesforce primarily uses a standard email format for its employees, which is helpful for professional communication. The most commonly observed format is the first initial followed by the last name. Other formats might exist but are less common.
[first_initial][last]@salesforce.com
Format
jdoe@salesforce.com
Example
90%
Success rate
TechCrunch • May 22, 2024
At its Connections 2024 event, Salesforce announced the general availability of Einstein Copilot for Sales and Einstein Copilot for Service. These generative AI tools are designed to assist sales and service teams by automating tasks, summarizing information, and generating content directly within Salesforce's core platforms....more
Reuters • May 29, 2024
Salesforce projected second-quarter revenue and profit below Wall Street expectations, citing elongated deal cycles and cautious customer spending on large-scale cloud projects, leading to a significant drop in its share price in after-hours trading....more
Salesforce Newsroom • February 28, 2024
Salesforce reported financial results for its fourth quarter and full fiscal year 2024, with Q4 revenue of $9.29 billion, up 11% year-over-year. The company emphasized its focus on profitable growth and AI innovation while providing guidance for fiscal year 2025....more
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