18F is a civic consultancy and digital services agency within the U.S. General Services Administration (GSA). Founded in 2014, 18F partners with federal agencies to improve the user experience of government services by helping them build, buy, and share technology products and best practices. They champion agile methodologies, user-centered design, and open-source solutions to modernize government technology and deliver better digital services to the public.
Serves as an administrative hub and a central point of coordination within the General Services Administration. Facilitates collaboration with other federal agencies located in the capital.
Located within the GSA Headquarters building, a historic federal building. 18F itself prioritizes modern, flexible workspaces reflecting its agile culture, often utilizing GSA's updated office environments.
Collaborative, agile, and mission-driven. While the DC office provides a physical anchor, 18F's culture is deeply rooted in remote-first principles, emphasizing open communication, transparency, and digital collaboration tools. The DC presence blends traditional government interaction with modern work practices.
The Washington D.C. location grounds 18F within the heart of the U.S. federal government, enabling direct engagement with key agencies, policymakers, and central GSA functions.
18F primarily focuses on serving United States federal government agencies. While its team members are distributed across many states, its operational scope is national, aiming to improve digital services for the American public. They may collaborate with international counterparts on open standards or best practices but do not maintain international offices for service delivery.
1800 F Street, NW
Washington
D.C.
USA
Address: 18F staff in New York typically utilize GSA office spaces, such as those at One World Trade Center, or work remotely. Specific 18F suites are not publicly designated.
Engage with federal agency branches in the region, tap into the local tech talent pool, and provide on-the-ground support for projects requiring East Coast presence.
Address: 18F staff in Chicago typically utilize GSA office spaces, such as those at the John C. Kluczynski Federal Building, or work remotely.
Serve federal agencies in the Midwest, foster innovation through local engagement, and contribute to diverse, geographically distributed project teams.
Address: 18F staff in San Francisco typically utilize GSA office spaces, such as those at 50 United Nations Plaza, or work remotely.
Leverage Bay Area tech expertise for government projects, support West Coast federal agencies, and pilot new digital solutions.
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As of April 2025, 18F' leadership includes:
18F has been backed by several prominent investors over the years, including:
In August 2023, Exequiel 'Zeke' D. Garcilazo was formally appointed as the Executive Director of GSA's Technology Transformation Services (TTS), which includes leadership of 18F. Other executive-level team changes are typically managed as internal GSA personnel actions and may not be widely publicized in the same manner as corporate executive shifts.
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As part of the General Services Administration (GSA), 18F employees primarily use GSA email addresses. The most common and official format is a combination of the employee's first and last name.
firstname.lastname@gsa.gov
Format
jane.doe@gsa.gov
Example
85%
Success rate
FedScoop • February 29, 2024
18F is planning to broaden its artificial intelligence training programs for federal government employees, aiming to enhance AI literacy and responsible adoption across agencies, according to an 18F official....more
GSA Blog • January 24, 2024
Executive Director Zeke Garcilazo outlines the accomplishments of the Technology Transformation Services (TTS) and 18F in 2023, including partnerships with over 30 federal agencies and initiatives like modernizing Login.gov, and looks forward to continued impact in 2024....more
GSA News Release • December 6, 2023
Exequiel ‘Zeke’ D. Garcilazo, Executive Director of GSA’s Technology Transformation Services (TTS), which includes 18F, received a 2023 FedScoop 50 award in the Federal Leadership category for his contributions to federal technology....more
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