Gupshup
Gupshup's Overview
Gupshup is a leading conversational engagement platform that empowers businesses to connect with customers across a multitude of messaging channels. They provide comprehensive solutions including AI-powered chatbots, APIs for various messaging services (like WhatsApp, SMS, RCS, Instagram, etc.), and tools for creating rich, interactive conversational experiences. Gupshup helps enterprises enhance customer engagement, automate support, and drive sales through personalized and intelligent conversations, leveraging advanced AI and Natural Language Processing (NLP) capabilities. Their platform is used by thousands of businesses globally across diverse industries to improve customer communication and operational efficiency.
Where is Gupshup's Headquarters?
HQ Function
Global headquarters responsible for strategic direction, product innovation, global marketing, business development, and corporate functions.
Notable Features:
Modern office facilities located in the Spear Street Tower, part of San Francisco's dynamic South Financial District. The office is designed to foster collaboration and innovation, with open workspaces and state-of-the-art amenities.
Work Culture:
Gupshup fosters a dynamic, innovative, and fast-paced work environment. The culture emphasizes collaboration, customer-centricity, continuous learning, and agility, reflecting its leadership in the rapidly evolving conversational AI and messaging technology sector.
HQ Significance:
Its location in San Francisco, a global tech epicenter, provides Gupshup with strategic access to top talent, technological advancements, venture capital, and a vibrant ecosystem of partners and customers, fueling its growth and innovation.
Values Reflected in HQ: The headquarters' prime location and modern setup reflect Gupshup's commitment to innovation, global leadership, and attracting top-tier talent in the technology industry.
Location:
Gupshup has a significant global footprint, with key offices and operations in North America (USA), Asia (India, Singapore, Indonesia, UAE), Europe (UK), and Latin America (Brazil, Mexico). The company supports a worldwide client base by offering sales, customer success, engineering, and product development functions strategically distributed across these regions. This allows Gupshup to provide localized support and tailored conversational AI solutions to meet the diverse needs of international businesses.
Street Address:
201 Spear Street, Suite 1100
City:
San Francisco
State/Province:
CA
Country:
USA
Gupshup's Global Presence
Mumbai, Maharashtra, India
Address: 12th Floor, Tower A, Peninsula Business Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai - 400013, India
To lead product innovation and cater to the rapidly expanding digital market in India and the Asia-Pacific, leveraging local talent and addressing region-specific customer needs in conversational AI.
Singapore
Address: #24-10, 80 Robinson Road, Singapore 068898
To expand Gupshup's footprint in Southeast Asia, providing localized conversational messaging solutions and support to enterprises in this high-growth region.
London, United Kingdom
Address: Gupshup, Reading Enterprise Centre, The University Of Reading, Earley Gate, Whiteknights Road, Reading, England, RG6 6BU
To drive adoption of Gupshup's conversational AI platform across Europe, tailoring solutions to meet diverse industry requirements and regulatory landscapes in the EMEA region.
Buying Intent Signals for Gupshup
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Gupshup
As of April 2025, Gupshup' leadership includes:
Investors of Gupshup
Gupshup has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Gupshup significantly bolstered its leadership ranks in early 2023 with strategic appointments to key executive positions, including Chief People Officer, Chief Revenue Officer, and Chief Financial Officer, to support its ongoing global expansion and innovation efforts. No major executive departures were publicly announced during this period.
New Appointments:
Technology (Tech Stack) used by Gupshup
Discover the tools Gupshup uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Gupshup Email Formats and Examples
Gupshup commonly uses the [first].[last]@gupshup.io and [first]@gupshup.io email formats for its employees. While other variations might exist, these are among the most frequently observed patterns.
[first].[last]@gupshup.io
Format
jane.doe@gupshup.io
Example
85%
Success rate
News and media
Business Wire • October 18, 2023
Gupshup Unveils ACE LLM, Advanced AI Engine for Enterprise-Grade Conversational Experiences
Gupshup announced the launch of ACE LLM, a new family of domain-specific large language models designed to provide enterprises with more accurate, relevant, and tailored conversational AI solutions. ACE LLM aims to enhance various business functions through improved customer interactions and automation....more
Gupshup Press Release • May 9, 2023
Gupshup Recognized as a 'Leader' in CPaaS by IDC MarketScape for the Second Consecutive Time
Gupshup was named a 'Leader' in the IDC MarketScape: Worldwide Communications Platform-as-a-Service (CPaaS) 2023 Vendor Assessment. This recognition highlights Gupshup's strong capabilities and strategies in the global CPaaS market....more
Gupshup Press Release • January 31, 2023
Gupshup Strengthens Leadership Team With Three C-suite Appointments
Gupshup announced the appointment of Saloni Tikot as Chief People Officer, Mike Vanderwoude as Chief Revenue Officer, and Venkatesh Krishnamoorthy as Chief Financial Officer to bolster its executive team and drive future growth....more
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