Gupshup
Gupshup's Overview
Gupshup is a global leader in conversational engagement, enabling businesses to connect with customers across over 30 messaging channels using a single API. They provide a comprehensive platform with AI-powered tools, including advanced chatbot building capabilities and industry-specific LLMs, to create rich conversational experiences for marketing, sales, and support. Gupshup helps enterprises worldwide enhance customer interactions, automate processes, and drive significant business growth through innovative messaging technologies like WhatsApp Business, RCS, SMS, voice, and more.
Where is Gupshup's Headquarters?
HQ Function
The San Francisco headquarters serves as the central hub for Gupshup's global strategy, product innovation, marketing, business development, and corporate operations.
Notable Features:
Situated in a prominent downtown San Francisco office building, the headquarters offers modern facilities designed to foster collaboration and innovation, with easy access to transportation and amenities.
Work Culture:
Gupshup's HQ fosters a dynamic, fast-paced, and innovative work culture. There is a strong emphasis on technological advancement, problem-solving, and a customer-first approach, typical of a leading Silicon Valley tech company.
HQ Significance:
Its location in Silicon Valley provides Gupshup with unparalleled access to top tech talent, venture capital, industry partnerships, and the latest technological trends, which is crucial for its leadership in the conversational AI space.
Values Reflected in HQ: The headquarters' location and design reflect Gupshup's core values of innovation, global ambition, technological excellence, and customer-centricity.
Location:
Gupshup operates globally with a significant presence and offices in North America (USA), Asia (India, Singapore, Indonesia), Europe (UK), Latin America (Brazil, Mexico, Colombia), and the Middle East (UAE). Their functions supported globally include sales and business development, customer success and support, engineering and product development, and marketing, enabling them to serve a diverse international clientele across various industries.
Street Address:
100 California Street, Suite 1250
City:
San Francisco
State/Province:
California
Country:
USA
Gupshup's Global Presence
Mumbai, Maharashtra/India
Address: Raheja Platinum, Sag Baug Road, Off Andheri-Kurla Road, Marol, Andheri East, Mumbai, Maharashtra 400059, India
Serves as a key center for driving Gupshup's growth in India and Southeast Asia, focusing on customer acquisition, localized product development, and providing regional customer support.
Bengaluru, Karnataka/India
Address: IndiQube Golf View, NAL Wind Tunnel Road, Murgesh Pallya, Bengaluru, Karnataka 560017, India
Contributes to global product development and supports the company's strategic initiatives in AI and machine learning, while also serving regional clients.
Dubai/UAE
Address: Dubai Internet City, Building 16, Office 326, Dubai, UAE
Focuses on expanding Gupshup's footprint in the MEA region, catering to the increasing demand for conversational AI solutions in sectors like aviation, hospitality, and government services.
Buying Intent Signals for Gupshup
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Gupshup
As of April 2025, Gupshup' leadership includes:
Investors of Gupshup
Gupshup has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Gupshup has seen some strategic leadership appointments to bolster its growth, particularly in finance and product areas. No major publicly announced exits were noted in the last 12 months.
New Appointments:
Technology (Tech Stack) used by Gupshup
Discover the tools Gupshup uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Gupshup Email Formats and Examples
Gupshup primarily utilizes the [first].[last]@gupshup.io email format. Another common pattern observed is [first_initial][last]@gupshup.io. These formats are standard for professional communication within the company.
[first].[last]@gupshup.io, [first_initial][last]@gupshup.io
Format
jane.doe@gupshup.io, jdoe@gupshup.io
Example
85%
Success rate
News and media
Business Standard • February 20, 2024
Gupshup news title: Gupshup launches 'Conversation Cloud' for enhanced customer engagement
Gupshup announced the launch of its Conversation Cloud, a suite of tools designed to help businesses enhance customer engagement through personalized, AI-driven conversational experiences across various messaging channels....more
Gupshup Blog / PR Newswire • August 29, 2023
Gupshup news title: Gupshup Launches ACE LLM, a Family of Domain-Specific LLMs for Enterprise Conversational AI
Gupshup introduced ACE LLM, a new suite of large language models tailored for enterprise functions like marketing, commerce, support, HR, and IT. These models are designed to provide accurate and relevant conversational AI experiences for businesses....more
ET Telecom • July 11, 2023
Gupshup news title: Gupshup, Nokia partner to enable CPaaS capabilities for enterprises, operators
Gupshup and Nokia announced a strategic partnership to integrate Gupshup's Conversational Messaging Platform with Nokia's communication technology, aiming to provide enhanced CPaaS capabilities to enterprises and telecom operators globally....more
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