Gupshup
Gupshup's Overview
Gupshup is a global leader in conversational engagement, enabling businesses to better connect with customers through rich messaging experiences across diverse channels like SMS, WhatsApp, RCS, and more. The platform offers a comprehensive suite of tools for building, deploying, and managing chatbots and other conversational AI solutions, catering to various industries including e-commerce, finance, and customer service. Gupshup empowers enterprises to enhance customer communication, automate support, and drive sales through interactive and personalized conversations.
Where is Gupshup's Headquarters?
HQ Function
The San Francisco headquarters serves as the central command for Gupshup's global strategy, product innovation, engineering leadership, marketing, and corporate operations.
Notable Features:
Modern office facilities designed to foster collaboration and innovation, located in a vibrant tech district with access to a rich talent pool and advanced infrastructure.
Work Culture:
Gupshup promotes a dynamic, fast-paced, and innovative work culture. Employees often describe it as collaborative, encouraging learning and growth, with a strong focus on solving complex customer engagement challenges and driving technological advancement.
HQ Significance:
Its location in Silicon Valley provides strategic advantages, including proximity to top tech talent, venture capital, key partners, and a leading-edge technology ecosystem, crucial for a global tech company's growth and innovation.
Values Reflected in HQ: The headquarters' environment and operations likely reflect Gupshup's core values of innovation, customer-centricity, global connectivity, and technological excellence.
Location:
Gupshup maintains a significant global presence with offices and operations spanning North America, Europe, Asia (India, Southeast Asia), Latin America, and the Middle East. This widespread network supports global sales, marketing, customer success, engineering, and R&D functions. Gupshup's platform is utilized by businesses in over 60 countries, enabling them to deliver conversational engagement solutions worldwide and cater to diverse international markets with localized support and expertise.
Street Address:
350 Townsend St, Suite 250
City:
San Francisco
State/Province:
CA
Country:
USA
Gupshup's Global Presence
Mumbai, India
Address: Gupshup Technology India Pvt. Ltd., 6th Floor, B Wing, Ackruti Trade Centre, MIDC, Andheri East, Mumbai - 400093, India
Serves as a critical center for Gupshup's extensive operations in India, catering to a large client base and driving innovation for emerging markets in the region.
Bengaluru, India
Address: Gupshup Technology India Pvt. Ltd., 1st floor, #L-166, 15th Cross Rd, Sector 6, HSR Layout, Bengaluru, Karnataka 560034, India
Supports Gupshup's technological advancements and product innovation, serving both global and regional needs with a strong engineering and AI research focus.
Dubai, UAE
Address: Gupshup Technology FZ-LLC, Dubai Internet City, Building 16, Office 330, P.O. Box 502621, Dubai, UAE
Drives Gupshup's expansion and service delivery in the rapidly growing MEA region, tailoring conversational solutions to local business requirements and digital transformation initiatives.
Singapore, Singapore
Address: Gupshup Singapore Pte. Ltd., 68 Circular Road, #02-01, Singapore 049422
Facilitates Gupshup's growth in the dynamic SEA market, providing localized support and leveraging Singapore's status as a regional business and technology hub to reach expanding digital economies.
Buying Intent Signals for Gupshup
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Gupshup
As of April 2025, Gupshup' leadership includes:
Investors of Gupshup
Gupshup has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
In the last 12-18 months, Gupshup has made strategic additions to its executive leadership, particularly strengthening its revenue and financial operations to support global expansion. Notably, Bruno Lerer was appointed Chief Revenue Officer. No major high-profile C-suite departures have been publicly announced in the immediate last 12 months.
New Appointments:
Technology (Tech Stack) used by Gupshup
Discover the tools Gupshup uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Gupshup Email Formats and Examples
Gupshup.io typically uses common corporate email address patterns. The most frequently observed format for employee emails is based on the employee's name. Reaching out to individuals often involves using a combination of their first name and last name, or first initial and last name, followed by '@gupshup.io'.
[first].[last]@gupshup.io
Format
jane.doe@gupshup.io
Example
80%
Success rate
News and media
Gupshup Official Blog • May 8, 2024
Gupshup Launches ACE LLM, Industry’s First Family Of Domain-Specific LLMs For Enterprise Functions
Gupshup announced the launch of ACE LLM, a family of domain-specific large language models specialized for enterprise functions like marketing, commerce, support, HR, and IT. This initiative aims to provide businesses with more accurate, relevant, and cost-effective AI solutions tailored to their specific operational needs, enhancing their conversational capabilities....more
Gupshup Official Blog • February 28, 2024
Gupshup and Kala partner to enable conversational credit on UPI for banks and fintechs
Gupshup partnered with Kala (a subsidiary of NPCI Bharat BillPay) to enable banks and fintechs to offer conversational credit on UPI. This collaboration will allow users in India to apply for and receive instant small credit lines through a simple chat interface, making credit more accessible and streamlining the lending process....more
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