1-800-Flowers.com, Inc. is a leading e-commerce provider of flowers, plants, gourmet foods, gift baskets, and other personalized gifts. Founded in 1976, the company has grown from a single flower shop to a multi-brand enterprise, including Harry & David®, PersonalizationMall.com®, Cheryl's Cookies®, and The Popcorn Factory®. It aims to help customers express, connect, and celebrate life's important moments by offering a wide selection of thoughtful gifts and a seamless online shopping experience. The company leverages technology and a network of local florists and distribution centers to deliver smiles across the United States and internationally.
Serves as the central hub for corporate leadership, strategic planning, marketing, technology development, and administrative support for its portfolio of brands.
Modern office facilities within a corporate plaza, equipped with technology and collaborative workspaces to support its e-commerce operations.
Characterized by an entrepreneurial spirit, a strong customer focus, and an emphasis on innovation. The culture reflects its roots as a family business, encouraging collaboration and aiming to help people connect and express themselves.
The headquarters is pivotal for coordinating the company's diverse brand portfolio, driving technological advancements in e-commerce, and managing nationwide and international operations.
1-800-Flowers.com primarily serves customers in the United States but offers international flower delivery to over 195 countries and territories through its extensive network of local florists and partnerships. While its core operations and owned brands (like Harry & David, Cheryl's Cookies) are heavily U.S.-focused, its e-commerce platform and robust florist network enable a significant global reach for floral arrangements and select gifts. The company supports these international transactions through centralized customer service, technology infrastructure, and marketing efforts managed primarily from its U.S. base.
Two Jericho Plaza, Suite 200
Jericho
New York
USA
Address: 2500 S. Pacific Hwy, Medford, OR 97501
Strategically located in Southern Oregon's Rogue Valley, renowned for its fruit orchards, particularly pears, which are a signature product for Harry & David. This allows for direct access to high-quality agricultural products and a skilled local workforce.
Address: 195 Garlisch Dr, Melrose Park, IL 60160
Strategically located near Chicago, a major transportation hub, to efficiently serve a large metropolitan area and the broader Midwest. This ensures timely delivery and supports the company's logistics network for fresh flowers and gifts.
Address: 646 McCorkle Blvd, Westerville, OH 43082
Central Ohio provides good logistical access for nationwide distribution and a strong local workforce for bakery and fulfillment operations.
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As of April 2025, 1-800-FLOWERS.COM, INC.' leadership includes:
1-800-FLOWERS.COM, INC. has been backed by several prominent investors over the years, including:
In the past 12 months, 1-800-Flowers.com announced a significant leadership transition: Thomas G. Hartnett, President, will retire at the end of fiscal year 2024, and Steve Lightman, currently Group President, Gourmet Foods & Gift Baskets, will succeed him as President.
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1-800-Flowers.com, Inc. commonly utilizes an email format combining the employee's first initial with their last name for corporate communications.
flast@1800flowers.com (e.g., jsmith@1800flowers.com)
Format
jsmith@1800flowers.com
Example
85%
Success rate
1-800-FLOWERS.COM, Inc. Investor Relations • May 2, 2024
The company reported its financial results for the third quarter of fiscal year 2024, discussing revenue performance, category trends, and strategic initiatives. It also announced the upcoming retirement of President Tom Hartnett and the appointment of Steve Lightman as his successor....more
Business Wire • April 16, 2024
The company highlighted a decade-long philanthropic partnership between its Harry & David brand and No Kid Hungry. This collaboration has successfully raised over $2 million to help combat childhood hunger in the United States, underscoring the company's commitment to social responsibility....more
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