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ServiceTitan's Overview

Total employees2500
HeadquartersGlendale
Founded2012

ServiceTitan is a comprehensive cloud-based software platform designed to help home and commercial service businesses streamline operations, improve customer service, and grow revenue. Founded in 2012 by Ara Mahdessian and Vahe Kuzoyan, the company serves trades including HVAC, plumbing, electrical, chimney sweep, and more. ServiceTitan's suite of tools offers features such as scheduling and dispatching, invoicing and payment processing, marketing automation, customer relationship management (CRM), reporting and analytics, and a mobile application for field technicians. Their core mission is to empower trade businesses with the advanced technology they need to succeed in an increasingly digital world, enabling them to deliver exceptional customer experiences and achieve greater operational efficiency and profitability. The platform is trusted by thousands of contracting businesses across the United States and Canada.

Where is ServiceTitan's Headquarters?

HQ Function

The Glendale headquarters serves as the primary center for ServiceTitan's executive leadership, core product development, software engineering, global sales and marketing strategy, customer support management, and corporate operations.

Notable Features:

Situated in a modern high-rise office building on Brand Boulevard, the headquarters offers state-of-the-art facilities, collaborative workspaces, and panoramic views, designed to inspire innovation and productivity.

Work Culture:

ServiceTitan's HQ is known for its dynamic, ambitious, and customer-obsessed work culture. Employees often describe a fast-paced environment with significant opportunities for professional growth and a strong sense of purpose in supporting the trades industry. Key cultural tenets include 'Achieve the Extraordinary,' 'Be a Pro,' and 'Win as a Team.'

HQ Significance:

The Glendale headquarters is significant as it's where the company was co-founded and has experienced substantial growth, anchoring its presence in the Southern California tech ecosystem. It acts as the central nervous system for strategic decision-making, product innovation, and shaping the company's future direction.

Values Reflected in HQ: The headquarters' design, amenities, and open-plan areas reflect ServiceTitan's core values of collaboration, transparency, innovation, and a commitment to employee well-being, fostering an environment where 'Titans' can thrive.

Location:

ServiceTitan primarily serves customers in the United States and Canada. Its global presence is most notably characterized by its significant engineering and product development hub in Yerevan, Armenia, which supports the technological advancement of its platform. While direct sales and support operations are concentrated in North America, the company's technology is developed with a global talent pool, and it continuously evaluates opportunities for broader international market expansion.

Street Address:

801 N Brand Blvd, Suite 700

City:

Glendale

State/Province:

CA

Country:

USA

ServiceTitan's Global Presence

Atlanta, GA, USA

Address: 675 Ponce De Leon Ave NE, Suite N316, Atlanta, GA 30308

Facilitates market expansion, customer engagement, and talent acquisition in the Eastern United States, playing a vital role in ServiceTitan's national growth strategy.

Yerevan, Armenia

Address: 1 Northern Avenue, Nord Business Center, Yerevan 0001, Armenia

Drives global product innovation and software engineering excellence, developing core technology and features for ServiceTitan's comprehensive suite of tools.

Buying Intent Signals for ServiceTitan

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of ServiceTitan

As of April 2025, ServiceTitan' leadership includes:

Ara Mahdessian - Co-Founder & CEO
Vahe Kuzoyan - Co-Founder & President
David Burt - Chief Financial Officer
Anmol Bhasin - Chief Technology Officer
Ross Biestman - Chief Revenue Officer
Chris Trombetta - Chief Marketing Officer
Kimberly Pape - Chief People Officer
Olive Huang - Chief Customer Officer
David Ralston - General Counsel

Investors of ServiceTitan

ServiceTitan has been backed by several prominent investors over the years, including:

ICONIQ Growth
Tiger Global Management
Index Ventures
Bessemer Venture Partners
T. Rowe Price
Battery Ventures
Thoma Bravo
Coatue
Dragoneer Investment Group
Sequoia Capital Global Equities

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits0

ServiceTitan has continued to strengthen its leadership team over the past year with key strategic appointments to support its ongoing growth and innovation. The company has maintained stability within its core executive team while adding specialized expertise.

New Appointments:

David Ralston, David Ralston was appointed as ServiceTitan's General Counsel in January 2024. In this role, he is responsible for leading the company's global legal strategy, managing risk, and supporting its strategic initiatives and expansion.

Technology (Tech Stack) used by ServiceTitan

Discover the tools ServiceTitan uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

ServiceTitan Email Formats and Examples

ServiceTitan commonly utilizes an email format that combines an employee's first initial with their last name. For professional communication, using the correct email format is important. Other formats may exist but this is a widely observed pattern.

[first_initial][last]@servicetitan.com

Format

jdoe@servicetitan.com

Example

85%

Success rate

News and media

ServiceTitan BlogMay 7, 2024

ServiceTitan Named to Forbes AI 50 List for Second Consecutive Year

ServiceTitan announced its inclusion in the prestigious Forbes AI 50 list for 2024, marking the second year in a row the company has been recognized for its innovative application of artificial intelligence to empower and transform businesses in the skilled trades....more

ServiceTitan BlogMarch 12, 2024

ServiceTitan Introduces Titan Intelligence and New AI-Powered Features to Transform the Trades

ServiceTitan unveiled Titan Intelligence, a comprehensive suite of new AI-powered features integrated across its platform. These tools are designed to enhance operational efficiency, improve customer experiences, and boost profitability for trade professionals....more

ServiceTitan Press ReleaseFebruary 21, 2024

ServiceTitan Launches Marketing Pro Ads to Help Contractors Supercharge Their Google Ad Spend

ServiceTitan introduced Marketing Pro Ads, a new solution integrated into its Marketing Pro offering, designed to help home and commercial service contractors optimize their Google Ads campaigns, maximize lead generation, and improve their return on ad spend....more

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