15below
15below's Overview
15below is a market leader in passenger communications technology, empowering the world's leading travel brands to stay connected with their customers. Their platform automates and personalizes notifications across the entire journey, from booking confirmations and pre-trip information to real-time disruption management and post-trip engagement. By delivering timely and relevant information through various channels like email, SMS, and mobile app push notifications, 15below helps travel companies improve customer satisfaction, reduce operational costs, and build lasting loyalty. They serve over 70 airlines and travel groups globally, including brands like Ryanair, Qantas, Etihad Airways, and TUI.
Where is 15below's Headquarters?
HQ Function
Serves as the global headquarters, housing core functions including executive leadership, product development, software engineering, global sales strategy, marketing, and central operations.
Notable Features:
Modern office facilities located in a prominent business area of Brighton, designed to foster collaboration and innovation among its teams.
Work Culture:
A dynamic, innovative, and collaborative work environment typical of a technology company, with a strong focus on customer success, teamwork, and employee development. Known for a friendly and supportive atmosphere.
HQ Significance:
The Brighton HQ is the birthplace of 15below and remains the central hub for its global strategy and technological innovation, leveraging its location in a vibrant UK tech city.
Values Reflected in HQ: The headquarters' setup emphasizes collaboration, technological advancement, and a customer-first approach, aligning with 15below's core values of innovation and service excellence.
Location:
15below supports a global clientele of airlines and travel companies from its strategically located offices in the UK, Australia, and the USA. Functions supported globally include 24/7 customer and technical support, sales and account management, implementation services, and product development tailored to international market requirements, ensuring continuous service and innovation for travel partners worldwide.
Street Address:
Thehyde, Old Shoreham Road
City:
Brighton
State/Province:
East Sussex
Country:
United Kingdom
15below's Global Presence
Sydney, NSW, Australia
Address: Level 20, 135 King Street, Sydney, NSW 2000, Australia
To cater to the specific needs of the diverse and growing travel market in Asia-Pacific, ensuring close client relationships and timely support across different time zones.
Dallas, Texas, USA
Address: WeWork, Victory Plaza, 3090 Nowitzki Way, Dallas, TX 75219, USA
To strengthen 15below's presence in the Americas, providing dedicated resources and support to airlines and travel companies in the region.
Buying Intent Signals for 15below
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of 15below
As of April 2025, 15below' leadership includes:
Investors of 15below
15below has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
No major publicly announced C-suite level executive changes have been identified for 15below in the last 12 months (as of late 2024). The current leadership team appears to have been stable during this period.
Technology (Tech Stack) used by 15below
Discover the tools 15below uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
15below Email Formats and Examples
15below likely utilizes a common corporate email format, typically combining the employee's first name and last name, or an initial and last name, with the company domain '@15below.com'. While not officially published, this pattern is standard for many tech companies.
firstname.lastname@15below.com
Format
jane.doe@15below.com
Example
85%
Success rate
News and media
TravelDailyNews International • April 16, 2024
15below and GoKomodo partner to enhance ancillary revenue and communication for airlines
15below has partnered with GoKomodo, an ancillary partner and marketplace, to help airlines increase ancillary revenue and improve passenger communication. The collaboration will integrate GoKomodo's ancillary offerings into 15below's passenger notification platform....more
15below News • February 20, 2024
15below and Omnevo announce partnership to digitalise the passenger experience
15below and Omnevo have partnered to integrate their platforms, aiming to provide airlines with a comprehensive solution for digital passenger experiences, combining communication with in-flight retail and service offerings....more
PhocusWire • November 7, 2023
15below integrates WhatsApp Business Platform for airline passenger communication
15below has integrated the WhatsApp Business Platform into its passenger communications system, allowing airlines to send real-time flight updates, booking confirmations, and customer service messages directly to passengers via WhatsApp....more
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