Gupshup
Gupshup's Overview
Gupshup is a global leader in conversational engagement, enabling businesses to build intuitive and rich conversational experiences for their customers. Their platform provides a comprehensive suite of tools including APIs for various messaging channels (like WhatsApp, SMS, RCS, Instagram, Voice), AI-powered chatbot development capabilities, and customer engagement solutions. Gupshup empowers enterprises across diverse industries such as e-commerce, banking, retail, and fintech to enhance customer communication, automate support, drive sales, and improve overall customer experience. They handle billions of messages per month, connecting businesses with millions of users worldwide.
Where is Gupshup's Headquarters?
HQ Function
Serves as the global headquarters, focusing on strategic planning, product innovation, global marketing, sales leadership, and corporate functions.
Notable Features:
Modern office space in a prominent downtown San Francisco location, designed to foster collaboration and innovation. Proximity to other major tech companies and talent.
Work Culture:
Characterized by innovation, fast-paced growth, and a customer-centric approach. Employees are encouraged to be agile, collaborative, and contribute to cutting-edge conversational AI technologies.
HQ Significance:
Strategic location in Silicon Valley, providing access to a rich ecosystem of technology partners, investors, and skilled talent, driving Gupshup's global expansion and technological advancements.
Values Reflected in HQ: The headquarters' location and environment likely reflect Gupshup's values of innovation, global ambition, technological leadership, and attracting top talent.
Location:
Gupshup operates globally, supporting businesses across the Americas, Europe, Middle East, Africa, India, and Southeast Asia. Their platform enables conversational engagement solutions worldwide, with key functions like sales, customer support, engineering, product development, and market expansion distributed across international offices and remote teams to cater to a diverse client base in over 40 countries.
Street Address:
100 Pine St, Suite 1250
City:
San Francisco
State/Province:
California
Country:
United States
Gupshup's Global Presence
Mumbai, Maharashtra/India
Address: Gupshup Technology India Pvt. Ltd., 5th Floor, Ashford Centre, Opposite Peninsula Corporate Park, Shankaracharya Chowk, Lower Parel (W), Mumbai – 400013, India
Serves as a critical center for Gupshup's extensive operations in India, a key market for conversational commerce, and supports regional client engagement and solution delivery.
Bengaluru, Karnataka/India
Address: Gupshup Technology India Pvt Ltd, 3rd Floor, IndiQube Golf View Homes, 33, Golf Course Rd, Rustam Bagh Layout, Bengaluru, Karnataka 560017, India
Taps into Bengaluru's rich tech ecosystem for talent and innovation, driving product development and supporting regional business growth.
Noida, Uttar Pradesh/India
Address: Gupshup, Ground Floor, Tower A, Logix Cyber Park, C-28 & 29, Sector 62, Noida- 201309, Uttar Pradesh, India
Strengthens presence in the National Capital Region (NCR), focusing on service delivery, talent acquisition, and market penetration in Northern India.
Dubai/United Arab Emirates
Address: Gupshup Technology FZ LLC, Building 16, Dubai Internet City, Dubai, UAE
Facilitates expansion and service delivery in the rapidly growing MEA market, catering to local business needs for conversational engagement.
Buying Intent Signals for Gupshup
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Gupshup
As of April 2025, Gupshup' leadership includes:
Investors of Gupshup
Gupshup has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Gupshup has been actively strengthening its leadership team to support its rapid growth and global expansion, with key appointments in product, technology, and international business. Notable strategic leadership changes reflect the company's commitment to scaling operations and enhancing customer value.
New Appointments:
Technology (Tech Stack) used by Gupshup
Discover the tools Gupshup uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Gupshup Email Formats and Examples
Gupshup commonly uses standard corporate email formats. The most prevalent patterns often involve combinations of the employee's first name and last name, or first initial and last name, followed by the @gupshup.io domain. Variations may exist depending on the department or region.
Common formats include [first].[last]@gupshup.io and [first_initial][last]@gupshup.io. For example, jane.doe@gupshup.io or jdoe@gupshup.io.
Format
beerud.sheth@gupshup.io
Example
75%
Success rate
News and media
Business Standard • February 7, 2024
Gupshup news title: Gupshup launches Ace LLM, domain-specific AI models for enterprises
Gupshup, a conversational engagement platform, has launched Ace LLM, a family of domain-specific large language models specialised for functions like marketing, commerce, support, HR, and IT, and for industries like banking, retail, and utilities, to help enterprises leverage AI more effectively....more
CXOToday.com • September 13, 2023
Gupshup news title: Gupshup Appoints Salil Thanvi as Chief Customer Officer
Gupshup announced the appointment of Salil Thanvi as Chief Customer Officer (CCO). Salil will lead the global customer success organization, helping clients leverage Gupshup’s Conversational Cloud to drive optimal outcomes....more
Gupshup Blog / PR • May 22, 2023
Gupshup news title: Gupshup Appoints Mike Vander Veen as SVP of Sales for North America
Gupshup announced the appointment of Mike Vander Veen as Senior Vice President of Sales for North America. Vander Veen will be responsible for driving Gupshup's sales strategy and expanding its customer base in the region....more
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