Gupshup is a global leader in conversational engagement solutions, enabling businesses to connect with customers across various messaging channels. They provide tools and APIs for building chatbots, automated customer support, marketing campaigns, and conversational commerce experiences. Gupshup's platform supports over 30 messaging channels, including SMS, WhatsApp, Instagram, and RCS, helping businesses enhance customer interaction, engagement, and satisfaction worldwide.
Serves as the central hub for Gupshup's global strategy, corporate leadership, product innovation, business development, and investor relations. Key decisions regarding technology roadmaps and international expansion are driven from here.
The headquarters likely features modern office amenities, collaborative workspaces, and advanced technology infrastructure conducive to innovation and a dynamic work environment, typical of a leading tech company in Silicon Valley.
The work culture at Gupshup's headquarters is characterized by innovation, collaboration, and a fast-paced environment. Employees are encouraged to be agile, customer-focused, and contribute to the cutting edge of conversational AI technology.
The San Mateo headquarters is significant as it anchors Gupshup's presence in Silicon Valley, the world's foremost technology and innovation ecosystem, facilitating access to talent, investment, and strategic partnerships.
Gupshup supports businesses globally with a significant presence in North America, India, Southeast Asia, Latin America, Europe, and the Middle East. Their functions supported globally include sales, customer success, engineering, product development, marketing, and operations, allowing them to serve a diverse international client base and adapt their conversational engagement solutions to various regional needs and messaging channel preferences.
100 S. Ellsworth Avenue, Suite 200
San Mateo
CA
USA
Address: Peninsula Business Park, Tower B, 17th floor, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra 400013, India
Serves as a key center for Gupshup's extensive operations in India, catering to a large and diverse customer base and driving innovation for emerging markets.
Address: Gupshup Technologies India Pvt Ltd, 2nd Floor, IndiQube Edge, Khata No.571, Outer Ring Rd, next to Intel, Bellandur, Bengaluru, Karnataka 560103, India
Taps into Bangalore's rich ecosystem of software engineers and tech professionals to drive product innovation and support regional growth.
Address: Gupshup Technologies, Av. Insurgentes Sur 859, Nápoles, Benito Juárez, 03810 Ciudad de México, CDMX, Mexico
Acts as a strategic base for penetrating and growing the Latin American market for conversational AI solutions, catering to local business needs and language preferences.
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As of April 2025, Gupshup' leadership includes:
Gupshup has been backed by several prominent investors over the years, including:
No major C-suite executive hires or exits at Gupshup have been widely publicized in the immediate last 12 months (approximately mid-2023 to mid-2024). The company's leadership team was significantly strengthened by key C-suite appointments (CTO, CFO) in early 2023, and this team continues to guide its strategic initiatives. This information reflects publicly available data and may not capture all internal leadership changes.
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Gupshup primarily uses the [first].[last]@gupshup.io email format. This is the most common pattern for contacting Gupshup employees.
[first].[last]@gupshup.io
Format
john.doe@gupshup.io
Example
95%
Success rate
CXOToday.com • September 13, 2023
Gupshup announced the launch of ACE LLM, a new family of domain-specific large language models specialized for functions like marketing, commerce, support, HR, and IT. These models aim to provide enterprises with accurate and relevant AI-driven customer experiences....more
Business Standard • August 30, 2023
Gupshup launched GSPay, a native app that leverages UPI 123 Pay to enable feature phone users to make digital payments easily, aiming to drive financial inclusion for the next half-billion users....more
ET Telecom • June 21, 2023
Gupshup partnered with Nokia to leverage Nokia's Analytics and Value Intelligence (ANAVI) offering with Gupshup’s Conversational Messaging Platform, aiming to help Communication Service Providers (CSPs) and enterprises build advanced conversational experiences....more
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