ServiceNow
ServiceNow's Overview
ServiceNow (NYSE: NOW) is an American software company based in Santa Clara, California, that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. Founded by Fred Luddy in 2003, ServiceNow has become a key player in IT service management (ITSM), IT operations management (ITOM), and IT business management (ITBM), enabling organizations to improve operational efficiencies by streamlining and automating routine work tasks. Its platform offers a wide range of applications built on a single cloud-based architecture, allowing businesses to create custom workflows and integrate various enterprise systems. ServiceNow serves diverse industries, helping them transform their operations and deliver better experiences for employees and customers globally.
Where is ServiceNow's Headquarters?
HQ Function
Serves as the global corporate headquarters, driving strategic initiatives, core product development, research, and worldwide operational management.
Notable Features:
Modern Silicon Valley campus designed to foster innovation and collaboration, featuring open workspaces, R&D facilities, and employee amenities. The campus reflects a commitment to sustainability and cutting-edge technology.
Work Culture:
Characterized by a dynamic, innovative, and customer-centric environment. ServiceNow promotes a culture of teamwork, diversity, inclusion, and continuous learning, with a strong emphasis on making work, work better for people.
HQ Significance:
The Santa Clara headquarters is central to ServiceNow's global operations, engineering advancements, and strategic partnerships. It anchors its presence in Silicon Valley, a key hub for technological innovation and talent.
Values Reflected in HQ: The headquarters environment aims to reflect ServiceNow's core values: 'Wow our customers,' 'Innovate and execute,' 'Embrace diversity, create belonging,' and 'Stay hungry and humble.'
Location:
ServiceNow maintains a robust global presence with numerous offices, data centers, and R&D facilities strategically located across the Americas, Europe, Asia Pacific, and the Middle East. This extensive network enables ServiceNow to support its diverse international clientele with localized sales, 24/7 customer support, tailored professional services, and regionally relevant product innovations. Key functions supported globally include multinational sales operations, global product development cycles, international customer support, and localized marketing initiatives to effectively serve enterprises worldwide.
Street Address:
2225 Lawson Lane
City:
Santa Clara
State/Province:
California
Country:
USA
ServiceNow's Global Presence
Wokingham, Berkshire, United Kingdom
Address: The Now Building, Mulberry Business Park, Wokingham Road, Wokingham, Berkshire RG41 2GY, United Kingdom
Drives ServiceNow's expansion and customer engagement across the EMEA region, providing localized support and tailored solutions to a diverse enterprise client base.
Hyderabad, Telangana, India
Address: Building No. H06, Phoenix SEZ, SY. No. 30(P), 34(P), 35(P) & 38(P), Hitec City 2, Gachibowli, Hyderabad – 500081, Telangana, India
Leverages India's extensive technology talent pool to fuel global product innovation, enhance platform capabilities, and provide continuous support to ServiceNow's worldwide customer base.
Amsterdam, Netherlands
Address: Hoogoorddreef 5, 1101 BA Amsterdam, Netherlands
Strengthens ServiceNow's footprint in continental Europe, supporting enterprises in their digital transformation journeys with local expertise and resources.
Buying Intent Signals for ServiceNow
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of ServiceNow
As of April 2025, ServiceNow' leadership includes:
Investors of ServiceNow
ServiceNow has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Over the past 12 months (approx. mid-2023 to mid-2024), ServiceNow has focused on bolstering its executive team through strategic promotions and key appointments to drive its platform and growth strategy. Notable changes include the elevation of Chirantan 'CJ' Desai to President and COO, and the appointment of Jon Sigler to lead the Now Platform. The company has maintained stability in its top C-suite positions like CEO and CFO.
New Appointments:
Technology (Tech Stack) used by ServiceNow
Discover the tools ServiceNow uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
ServiceNow Email Formats and Examples
ServiceNow typically utilizes a standard email format for its employees, which is useful for professional communication. The most commonly observed pattern is [first].[last]@servicenow.com. Other formats may exist but are less common.
[first].[last]@servicenow.com
Format
jane.doe@servicenow.com
Example
90%
Success rate
News and media
PR Newswire • May 23, 2024
ServiceNow Opens New Data Centre in Ireland
ServiceNow announced the opening of a new data centre in Dublin, Ireland. This strategic investment aims to support growing customer demand and enable Irish organizations to host their data locally, reinforcing ServiceNow's commitment to the region and data sovereignty....more
ServiceNow / Reuters • April 24, 2024
ServiceNow Reports Strong Q1 2024 Results and Raises Full Year Guidance Amid AI Demand
ServiceNow announced robust first-quarter 2024 financial results, with subscription revenues increasing by 25% year-over-year, fueled by strong enterprise demand for its AI-powered workflow automation solutions. Consequently, the company raised its full-year 2024 subscription revenue forecast....more
Various Tech Media (e.g., Diginomica, SiliconANGLE) • May 7, 2024
ServiceNow Showcases New AI Innovations and Partnerships at Knowledge 2024
At its annual Knowledge 2024 conference, ServiceNow unveiled significant advancements in its AI capabilities, including new generative AI solutions integrated into the Now Platform and strategic partnerships designed to accelerate enterprise productivity and digital transformation for its customers....more
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