What Does ServiceNow Do?

Total employees23000
HeadquartersSanta Clara
Founded2004

ServiceNow is a leading cloud-based platform provider that helps organizations automate and streamline their digital workflows. Its platform offers a wide range of applications and services for IT service management (ITSM), IT operations management (ITOM), IT business management (ITBM), customer service management (CSM), security operations, and HR service delivery. By connecting people, processes, and systems, ServiceNow enables businesses to improve efficiency, reduce costs, and enhance customer satisfaction.

Where Is ServiceNow's Headquarters?

ServiceNow officeServiceNow officeServiceNow officeServiceNow office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central hub for executive leadership, strategic decision-making, and core operational functions.

Notable Features:

Modern, open-plan office space designed to foster collaboration and innovation. Includes state-of-the-art technology and employee amenities.

Work Culture:

Known for its fast-paced, innovative, and collaborative work environment. Emphasizes employee empowerment and growth.

HQ Significance:

Represents ServiceNow's commitment to being a leader in the digital transformation space. Reflects its Silicon Valley roots and its focus on technological advancement.

Values Reflected in HQ: Innovation, customer success, and employee well-being.

Location:

ServiceNow supports its customers globally with sales, marketing, engineering, support, and professional services teams located across North America, Europe, Asia-Pacific, and Latin America.

Street Address:

2225 Lawson Lane

City:

Santa Clara

State/Province:

California

Country:

United States

Where Else Does ServiceNow Operate Around the World?

Amsterdam, Netherlands

Address: Strawinskylaan 3051, 1077 ZX Amsterdam, Netherlands

Serves as a regional headquarters for ServiceNow's EMEA business, facilitating growth and expansion in the European market.

Hyderabad, India

Address: Raheja Commercy, Mindspace Rd, HITEC City, Hyderabad, Telangana 500081, India

Provides crucial support for ServiceNow's global operations, contributing to product innovation and development.

Buying Intent Signals for ServiceNow

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading ServiceNow? Meet the Executive Team

As of April 2025, ServiceNow' leadership includes:

Bill McDermott - Chairman and Chief Executive Officer
Gina Mastantuono - Chief Financial Officer

Who's Investing in ServiceNow?

ServiceNow has been backed by several prominent investors over the years, including:

Sequoia Capital
Greenspring Associates
General Atlantic

What Leadership Changes Has ServiceNow Seen Recently?

Hire2
Exits1

There have been several key executive changes at ServiceNow in the past 12 months, with a mix of new hires and departures as the company continues to evolve and expand its leadership team.

Departures

Kevin Reilly, ServiceNow announced that Kevin Reilly left the company.

New Appointments:

Karen Pavlin, ServiceNow appointed Karen Pavlin as Chief Equity, Inclusion, and Belonging Officer.

What Technology (Tech Stack) Is Used byServiceNow?

Discover the tools ServiceNow uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

ServiceNow Email Formats and Examples

ServiceNow primarily uses the following email format for its employees. This format helps maintain a consistent and professional communication style across the organization.

[first_name].[last_name]@servicenow.com

Format

john.doe@servicenow.com

Example

89%

Success rate

What's the Latest News About ServiceNow?

Yahoo Finance • October 26, 2023

ServiceNow Commits to Accelerate India Digital Transformation with $1 Billion Investment

ServiceNow announced a commitment to invest $1 billion in India to accelerate the country's digital transformation efforts....more

Forbes • April 24, 2024

ServiceNow Q1 Results Driven By AI Workforce Transformation

ServiceNow's Q1 results were strong, driven by the growing adoption of its AI-powered workflow solutions, particularly those focused on workforce transformation....more

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