Gupshup
Gupshup's Overview
Gupshup is a global leader in conversational engagement, enabling businesses to better connect with customers through AI-powered messaging across diverse channels like SMS, WhatsApp, RCS, and more. The company provides a comprehensive suite of tools including APIs, SDKs, and a low-code/no-code platform for building rich conversational experiences. Gupshup serves a wide range of industries, helping them enhance customer acquisition, support, and retention through personalized and automated interactions. They are at the forefront of leveraging AI to make business-to-consumer communication more intuitive and effective.
Where is Gupshup's Headquarters?
HQ Function
Serves as the global command center, housing executive leadership, strategic planning, core product development, global marketing, and central business operations. Drives company vision and international strategy.
Notable Features:
Situated in a prominent office tower in San Francisco's Financial District, the HQ likely features modern, open-plan workspaces designed for collaboration, advanced tech infrastructure, and panoramic city views.
Work Culture:
Characterized by innovation, a fast-paced environment, and customer-centricity. Fosters collaboration among diverse global teams with a strong emphasis on technological advancement and achieving impactful results in the conversational AI space.
HQ Significance:
The San Francisco location provides strategic access to a rich ecosystem of technology talent, venture capital, industry partners, and a forward-thinking market, crucial for a global leader in AI and messaging.
Values Reflected in HQ: The headquarters' location, design, and dynamic environment likely reflect Gupshup's core values of innovation, global ambition, customer success, and technological leadership.
Location:
Gupshup maintains a strong global presence, serving thousands of businesses in over 60 countries across North America, Latin America, Europe, Asia-Pacific, India, the Middle East, and Africa. The company supports its worldwide clientele through a network of international offices that house sales, marketing, customer support, engineering, and product development teams, ensuring localized service and innovation on a global scale.
Street Address:
50 California Street, Suite 1500
City:
San Francisco
State/Province:
California
Country:
USA
Gupshup's Global Presence
Navi Mumbai, Maharashtra/India
Address: A-101, First Floor, Everest Nivara Infotech Park, MIDC Main Road, Indira Nagar, Turbhe, Navi Mumbai – 400705
Serves as a critical center for R&D, service delivery, and business operations for the rapidly expanding digital markets in India, Southeast Asia, and the Middle East.
London/United Kingdom
Address: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF
Drives Gupshup's growth in the European region by providing localized support and catering to the increasing demand for advanced conversational messaging and AI solutions.
Singapore/Singapore
Address: 68 Circular Road, #02-01, Singapore 049422
Strengthens Gupshup's presence in the dynamic APAC markets, fostering relationships with key enterprises and tailoring solutions for diverse industry needs in the region.
Buying Intent Signals for Gupshup
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Gupshup
As of April 2025, Gupshup' leadership includes:
Investors of Gupshup
Gupshup has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Gupshup has actively strengthened its executive leadership over the past year with strategic hires in marketing, product, and go-to-market functions to support its rapid global expansion and product innovation in the conversational AI landscape. No major executive departures have been publicly announced during this period.
New Appointments:
Technology (Tech Stack) used by Gupshup
Discover the tools Gupshup uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Gupshup Email Formats and Examples
Gupshup typically uses a standard professional email format, most commonly [first].[last]@gupshup.io. This format is widely adopted by employees for official communications. Other less common formats might exist but this is the primary one.
[first].[last]@gupshup.io
Format
beerud.sheth@gupshup.io
Example
90%
Success rate
News and media
Exchange4Media • 2024-05-15
Gupshup Appoints Salim Ali as Chief Marketing & Monetization Officer
Gupshup has appointed Salim Ali as its new Chief Marketing & Monetization Officer. Ali will lead global marketing and monetization initiatives to drive growth and expand market presence for the conversational engagement leader....more
Gupshup Press Release • 2023-12-07
Gupshup Recognized as a Leader in IDC MarketScape: Worldwide CPaaS 2023 Vendor Assessment
Gupshup announced its recognition as a 'Leader' in the IDC MarketScape: Worldwide Communications Platform as a Service (CPaaS) 2023 Vendor Assessment. This acknowledgment highlights Gupshup's strong capabilities and strategy in the global CPaaS market....more
Gupshup Press Release • 2023-09-20
Gupshup Launches Ace LLM, a Domain-Specific LLM for Enterprises
Gupshup unveiled Ace LLM, a new family of domain-specific Large Language Models tailored for enterprise functions like marketing, commerce, support, HR, and IT. This initiative aims to provide businesses with fine-tuned AI for improved accuracy and performance in various operations....more
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