ServiceTitan is a leading software-as-a-service (SaaS) company that provides a comprehensive business management platform for home and commercial service contractors. Founded in 2012 by Ara Mahdessian and Vahe Kuzoyan, the platform helps trades businesses in industries like HVAC, plumbing, electrical, and chimney sweep to streamline operations, improve sales, and enhance customer service. Key features include scheduling, dispatching, invoicing, marketing automation, reporting, and mobile access for field technicians. ServiceTitan aims to empower trade professionals by digitizing their workflows and enabling them to achieve greater efficiency and growth.
The headquarters serves as the primary center for corporate leadership, product strategy and development, engineering, global marketing, sales operations, and overarching administrative functions.
Modern, open-concept office space designed to foster collaboration and innovation, equipped with state-of-the-art technology and various employee amenities reflecting a tech-forward culture.
ServiceTitan's HQ work culture is often described as fast-paced, ambitious, and highly customer-focused. It emphasizes teamwork, continuous learning, and a 'dream big, achieve bigger' mentality.
The Glendale headquarters is crucial as the nerve center of ServiceTitan's global operations, driving its product innovation, market expansion, and strategic decision-making.
ServiceTitan primarily serves the North American market (USA and Canada) with its comprehensive software solutions for the trades. Its global operational footprint is supported by strategic international offices, most notably a large engineering and product development center in Yerevan, Armenia. This global team structure enables continuous development, customer support, and sales operations, allowing ServiceTitan to innovate and cater to its diverse customer base effectively.
801 N Brand Blvd, Suite 700
Glendale
California
USA
Address: Monarch Tower, 3424 Peachtree Rd NE #1400, Atlanta, GA 30326
Serves as a key center for East Coast operations, enabling closer engagement with regional customers and tapping into Atlanta's growing tech talent pool.
Address: Adonts St, 15/3, Yerevan 0014, Armenia
Functions as a critical global talent hub for research and development, contributing substantially to ServiceTitan's technological advancements and product capabilities worldwide.
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As of April 2025, ServiceTitan' leadership includes:
ServiceTitan has been backed by several prominent investors over the years, including:
Over the past year, ServiceTitan has focused on strengthening its executive leadership by appointing key personnel to Chief People Officer and Chief Customer Officer roles, underscoring its commitment to employee development and customer success. No major C-suite departures have been publicly announced during this period.
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ServiceTitan typically utilizes common professional email formats. The most frequently observed pattern combines the employee's first initial with their last name, or first name and last name separated by a dot.
[firstinitial][last]@servicetitan.com (e.g., jdoe@servicetitan.com) or [first].[last]@servicetitan.com (e.g., jane.doe@servicetitan.com)
Format
amahdessian@servicetitan.com
Example
90%
Success rate
PR Newswire • February 21, 2024
ServiceTitan announced its acquisition of Convex, a leading sales and marketing platform for the commercial services industry. This strategic move aims to enhance ServiceTitan's offerings for commercial contractors and accelerate their growth and operational efficiency....more
PR Newswire • January 18, 2024
ServiceTitan strengthened its executive team with the appointment of Olive Huang as Chief Customer Officer and Kim Estrada as Chief People Officer. These hires are set to drive enhanced customer experiences and bolster talent strategy, respectively....more
Forbes / ServiceTitan News • August 8, 2023
ServiceTitan was recognized on the Forbes 2023 Cloud 100 list, marking its sixth consecutive year on this prestigious list of the world's top private cloud companies. This highlights its sustained growth and leadership in the SaaS industry....more
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