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ServiceTitan's Overview

Total employees3300
HeadquartersGlendale
Founded2012

ServiceTitan is a leading software-as-a-service (SaaS) company that provides a comprehensive business management platform for home and commercial service contractors. Founded in 2012 by Ara Mahdessian and Vahe Kuzoyan, the platform helps trades businesses in industries like HVAC, plumbing, electrical, and chimney sweep to streamline operations, improve sales, and enhance customer service. Key features include scheduling, dispatching, invoicing, marketing automation, reporting, and mobile access for field technicians. ServiceTitan aims to empower trade professionals by digitizing their workflows and enabling them to achieve greater efficiency and growth.

Where is ServiceTitan's Headquarters?

ServiceTitan officeServiceTitan officeServiceTitan officeServiceTitan office
*Images sourced via web search. Rights belong to original owners

HQ Function

The headquarters serves as the primary center for corporate leadership, product strategy and development, engineering, global marketing, sales operations, and overarching administrative functions.

Notable Features:

Modern, open-concept office space designed to foster collaboration and innovation, equipped with state-of-the-art technology and various employee amenities reflecting a tech-forward culture.

Work Culture:

ServiceTitan's HQ work culture is often described as fast-paced, ambitious, and highly customer-focused. It emphasizes teamwork, continuous learning, and a 'dream big, achieve bigger' mentality.

HQ Significance:

The Glendale headquarters is crucial as the nerve center of ServiceTitan's global operations, driving its product innovation, market expansion, and strategic decision-making.

Values Reflected in HQ: The headquarters' design and atmosphere reflect ServiceTitan's core values of customer obsession, innovation, teamwork, and achieving the extraordinary, evident in its collaborative workspaces and focus on employee well-being.

Location:

ServiceTitan primarily serves the North American market (USA and Canada) with its comprehensive software solutions for the trades. Its global operational footprint is supported by strategic international offices, most notably a large engineering and product development center in Yerevan, Armenia. This global team structure enables continuous development, customer support, and sales operations, allowing ServiceTitan to innovate and cater to its diverse customer base effectively.

Street Address:

801 N Brand Blvd, Suite 700

City:

Glendale

State/Province:

California

Country:

USA

ServiceTitan's Global Presence

Atlanta, Georgia, USA

Address: Monarch Tower, 3424 Peachtree Rd NE #1400, Atlanta, GA 30326

Serves as a key center for East Coast operations, enabling closer engagement with regional customers and tapping into Atlanta's growing tech talent pool.

Yerevan, Armenia

Address: Adonts St, 15/3, Yerevan 0014, Armenia

Functions as a critical global talent hub for research and development, contributing substantially to ServiceTitan's technological advancements and product capabilities worldwide.

Buying Intent Signals for ServiceTitan

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of ServiceTitan

As of April 2025, ServiceTitan' leadership includes:

Ara Mahdessian - Co-Founder & CEO
Vahe Kuzoyan - Co-Founder & President
David Burt - Chief Financial Officer
Ross Biestman - Chief Revenue Officer
Tom Howard - Chief Operating Officer
Kim Estrada - Chief People Officer
Olive Huang - Chief Customer Officer

Investors of ServiceTitan

ServiceTitan has been backed by several prominent investors over the years, including:

Bessemer Venture Partners
Battery Ventures
Index Ventures
ICONIQ Growth
Tiger Global Management
Sequoia Capital Global Equities
Thoma Bravo
TPG
Dragoneer Investment Group
Coatue
Durable Capital Partners LP

Executive New Hires/Exits in the Last 12 Months

Hire2
Exits0

Over the past year, ServiceTitan has focused on strengthening its executive leadership by appointing key personnel to Chief People Officer and Chief Customer Officer roles, underscoring its commitment to employee development and customer success. No major C-suite departures have been publicly announced during this period.

New Appointments:

Kim Estrada, Kim Estrada was appointed as Chief People Officer to lead ServiceTitan's global human resources strategy and talent development initiatives.
Olive Huang, Olive Huang joined ServiceTitan as Chief Customer Officer, tasked with overseeing all aspects of customer experience and success.

Technology (Tech Stack) used by ServiceTitan

Discover the tools ServiceTitan uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

ServiceTitan Email Formats and Examples

ServiceTitan typically utilizes common professional email formats. The most frequently observed pattern combines the employee's first initial with their last name, or first name and last name separated by a dot.

[firstinitial][last]@servicetitan.com (e.g., jdoe@servicetitan.com) or [first].[last]@servicetitan.com (e.g., jane.doe@servicetitan.com)

Format

amahdessian@servicetitan.com

Example

90%

Success rate

News and media

PR NewswireFebruary 21, 2024

ServiceTitan Acquires Convex to Accelerate Growth and Efficiency for Commercial Contractors

ServiceTitan announced its acquisition of Convex, a leading sales and marketing platform for the commercial services industry. This strategic move aims to enhance ServiceTitan's offerings for commercial contractors and accelerate their growth and operational efficiency....more

PR NewswireJanuary 18, 2024

ServiceTitan Appoints Olive Huang as Chief Customer Officer and Kim Estrada as Chief People Officer

ServiceTitan strengthened its executive team with the appointment of Olive Huang as Chief Customer Officer and Kim Estrada as Chief People Officer. These hires are set to drive enhanced customer experiences and bolster talent strategy, respectively....more

Forbes / ServiceTitan NewsAugust 8, 2023

ServiceTitan Named to the Forbes 2023 Cloud 100 for Sixth Consecutive Year

ServiceTitan was recognized on the Forbes 2023 Cloud 100 list, marking its sixth consecutive year on this prestigious list of the world's top private cloud companies. This highlights its sustained growth and leadership in the SaaS industry....more

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